settings

  • Thread starter Thread starter roy
  • Start date Start date
R

roy

I go to the user login and after log in all I get in the
screen is the background. Don't have no start or any
icons to click.
 
roy said:
I go to the user login and after log in all I get in the
screen is the background. Don't have no start or any
icons to click.

This can happen if you have a mismatched copy of shdocvw.dll in your Windows
directory.
Explorer relies on the correct copy being in the windows\system32
subdirectory.

From the blank screen state....

1) Press CTRL+ALT+DELETE, and then click Task Manager.
2) On the File menu, click New Task (Run).
3) Type: cmd.exe, and then press ENTER.
4) Type: cd\windows, then press ENTER
5) Type: ren shdocvw.dll shdocvw.old, then press ENTER.
6) Restart the computer.
 
Back
Top