setting up remote desktop connection

[Guest]

so i'm trying to set this up so i can access my desktop with my laptop. my
desktop is behind a linksys befs4r1 router. i port forwarded ports 80 and
3389 which i read were necessary to use. my problem is that it cannot
connect at all. i have them both enabled to use it, ive added both the users
to the accepted users list, have passwords on both computers and yet it still
doesnt work. i keep getting the same error message, here is a link to it.
http://img132.imageshack.us/img132/9159/rde5zg.png

im not really sure what i'm doing as this is the first time ive done it.
please someone help me out a bit here. thanks

 

[Peter]

so i'm trying to set this up so i can access my desktop with my laptop.
my

desktop is behind a linksys befs4r1 router. i port forwarded ports 80 and
3389 which i read were necessary to use. my problem is that it cannot
connect at all. i have them both enabled to use it, ive added both the users
to the accepted users list, have passwords on both computers and yet it still
doesnt work. i keep getting the same error message, here is a link to it.
http://img132.imageshack.us/img132/9159/rde5zg.png

im not really sure what i'm doing as this is the first time ive done it.
please someone help me out a bit here. thanks

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html

 

[Guest]

that page worked wonders for me to get connected through my lan. thanks for
that. now i need to get it to work over the internet. i still get the same
error, any suggestions?

 

[Sooner Al [MVP]]

Its possible your ISP blocks TCP Port 80 (IIS) for your account. Since
Remote Desktop works over your local LAN try the normal, ie. not the web
based method, to access your PC from a remote location. If that works check
with your ISP about TCP Port 80 or run the http://www.canyouseeme.org test
for port 80.

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

 

[Guest]

my isp doesnt block any ports. i know that for a fact. i have contacted
them several times on the matter and each time they say no port is blocked.
oh by the way, im on a college network. i did try plugging straight into the
wall outlet and bypassing the router and it works fine. so i think it is
definetly something to do with my router.

 

[Peter]

Its possible your ISP blocks TCP Port 80 (IIS) for your account. Since

Remote Desktop works over your local LAN try the normal, ie. not the web
based method, to access your PC from a remote location. If that works check
with your ISP about TCP Port 80 or run the http://www.canyouseeme.org test
for port 80.

What port 80 has to do with RDC?
TCP port 3389 and ICMP seem to be enough.

 

[Peter]

my isp doesnt block any ports. i know that for a fact. i have contacted

them several times on the matter and each time they say no port is blocked.
oh by the way, im on a college network. i did try plugging straight into the
wall outlet and bypassing the router and it works fine. so i think it is
definetly something to do with my router.

Can you describe better your network better?
It is a bit confusing to see where your router is in respect to your LAN,
ISP, college network and wall outlet. Same for your laptop and desktop.
Where and how are they connected at the time when you trying to connect? IP
addresses would be helpfull too.

 

[Sooner Al]

What port 80 has to do with RDC? TCP port 3389 and ICMP seem to be enough.

Well the original post mentions port 80 which indicates the poster was trying to use the
web based (IIS) Remote Desktop method.

 

[Sooner Al]

my isp doesnt block any ports. i know that for a fact. i have contacted them several
times on the matter and each time they say no port is blocked. oh by the way, im on a
college network. i did try plugging straight into the wall outlet and bypassing the
router and it works fine. so i think it is definetly something to do with my router.

Ok... When testing through your router make sure you test from a remote location & call
the public IP of your router. It is *NOT* a valid test to use the public IP when calling
from another local PC.

If your testing from another local PC on your local LAN use the private static LAN IP of
the PC you want to access/control.

What are the results of running the http://www.canyouseeme.org test from the RDP host PC?

If the test fails check port forwarding on the router again. Also try a reset of the
router...

 

[Peter]

What port 80 has to do with RDC? TCP port 3389 and ICMP seem to be
enough.

Well the original post mentions port 80 which indicates the poster was trying to use the
web based (IIS) Remote Desktop method.

I don't think so. He merely stated that "i port forwarded ports 80 and 3389
which i read were necessary to use". It doesn't mean that he deployed IIS
Remote Desktop (very unlikely).

 

[Guest]

running that test on canyouseeme behind my router doenst work at all. it
says Error: connection timed out.

the network works like this. i have my own little router, which on my
linksys befsr41 is my desktop(the remote desktop connection host) and nothing
else. the router is connected to the wall, which leads to the campus
network. which connects everyone. that then goes to the isp, which my
school tells me doesnt block any ports, and neither do they. my laptop,
which im trying to get the rdc to work on, is working on a wireless network.
this wireless network is also connected to the school network.

when i plug the desktop directly into the wall and try to connect remotely
with my laptop, wirelessly, it works fine. with the router plugged in, it
doesnt work at all unless i plug my laptop into the same router as the
desktop. thats my problem. any suggestions?

 

[Peter]

running that test on canyouseeme behind my router doenst work at all. it

says Error: connection timed out.

Because you do not control campus router (and it doesn't have ports 3389 or
80 forwarded to active hosts).

the network works like this. i have my own little router, which on my
linksys befsr41

(No wireless features there)

is my desktop(the remote desktop connection host) and nothing
else.

Do you mean that desktop is connected to router? I guess on LAN port.

the router is connected to the wall,

Which port of that router? LAN or WAN?

which leads to the campus
network. which connects everyone. that then goes to the isp, which my
school tells me doesnt block any ports,

Maybe they do not block ports. But they do not forward either (?)

and neither do they. my laptop,
which im trying to get the rdc to work on, is working on a wireless network.
this wireless network is also connected to the school network.

when i plug the desktop directly into the wall and try to connect remotely
with my laptop, wirelessly, it works fine.

Sure. Now they are both on campus network ("which connects everyone").

with the router plugged in, it
doesnt work at all

Because laptop is on campus network, desktop on your router network (I guess
DHCP runs on your router).
Your router does not route between (assumption).

unless i plug my laptop into the same router as the
desktop.

Now laptop and desktop on your router network (served from DHCP). They can
see each other but nothing else.

thats my problem. any suggestions?

Sure. You need to control a router which connects you to ISP. Ask your
campus LAN administrator for help.