Setting-up New User Account

  • Thread starter Thread starter Rick
  • Start date Start date
R

Rick

I am trying to set up a new user account.

I am running SP4. I added a new user in Users and Passwords. When I try
to access certain applications from the new account, eg MS Office, I get
a "Software must be installed from the original location..." error.
Reinstalling the app has no effect.

er, what's up Doc?
 
Yes. I had to use the administrator password to get the rights.

Rick

John John said:
Did you reinstall the applications while logged on as the new user?

John
Click to expand...

--
Best regards

Richard Crosoer
Greenway Ltd
62 Wheelers Green
Thatcham
RG19 4YF
UK

Tel: +44 1635 876500
Fax: +44 870 056 1141
E-mail: (e-mail address removed)
http://www.greenway.co.uk
 
Seems to me that should have worked. Check the read and write
permissions on the Office program and Windows System folders. You might
want to ask the folks in the Office newsgroups what they think about this.

John
 
It is not just Office, it is happening to other non microsoft
applications like Paintshop.

Rick
 
What about Dave's suggestion? Any success there? Check the Event Log
to see if any errors are logged when the user tries to use the programs.

John
 
The gremlins got into my reply to Dave, I see!

Yes, I tried setting the permission to administrator but that had no
effect. Also there is an Administrator account but that does not have
any access to the same apps. This is really bizarre.

Rick
 
And the Event Log? And the Read/Write Permissions on the folders?
Other than that it could be a permissions issue on Registry Keys.
Administrators should have access to these programs.

John
 
Back
Top