setting for e-mail for charter.net

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Guest

I am unable to get or send messages in outlook. I have charter.net as my
service provider, and my messages are received there, but they will not go to
outlook.
On the bar on the outlook page I dont have to option to receive or send
mail. How can I set this up. Charter says that it is a Microsoft problem
since their side works. I have had this working before but my computer
crashed and now it wont
 
coco said:
I am unable to get or send messages in outlook. I have charter.net
as my service provider, and my messages are received there, but they
will not go to outlook.
On the bar on the outlook page I dont have to option to receive or
send mail. How can I set this up. Charter says that it is a
Microsoft problem since their side works. I have had this working
before but my computer crashed and now it wont
Click to expand...

Hi coco,
have you already read this article?
http://office.microsoft.com/en-us/assistance/HA010957011033.aspx
 
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