session keeping popping up "Help and Support Center" dialogs

  • Thread starter Thread starter Randall Snopes
  • Start date Start date
R

Randall Snopes

When connected from several different clients to an XP
Pro machine everything works fine but frequently (it's
hard to type an email without it happening) one of these
dialogs pops up on the remote desktop session and steals
quite a few keystrokes before you realize it. I have
closed it many times and tried leaving it open but
pulling the window I am working on in front and it eithe
comes back or comes back to the foreground. Anyone ever
seen this before? The machine didn't do this before SP2
but I think it was fine after that (not certain) and now
it's so hard to use this functionality which is very
important to my work

Randall
 
I have tied this problem to something with the client
machines docking station or the wireless keyboard and
mouse that are plugged into it. Still no clue what it is
but I can't replicate the issue when using just the
laptop keyboard and the built in joystick-type mouse.

Any hints/guesses/answers great appreciated. I looked at
the config programs for the mouse and keyboard and found
nothing that looks like it would change this. Any key or
mouse-click seems like it can launch these windows but
mostly commonly it seems to happen when using shift or
ctrl or something like that for a symbol and such.

Dave
 
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