service pk 2

  • Thread starter Thread starter ronnn
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ronnn

I purchased my computer a couple years ago from a private party who built
computers. I came loaded with Xp and I have not been able to get serv pk 2 to
install. Just says it did not install.
any suggestions?
 
ronnn said:
I purchased my computer a couple years ago from a private party who
built computers. I came loaded with Xp and I have not been able to
get serv pk 2 to install. Just says it did not install.
any suggestions?
Click to expand...

Try Service Pack 3 instead?
 
*Before* you even bother with the download/installation of SP3,
determine if the system can be Validated as Genuine. Use Internet
Explorer and go here:
http://www.microsoft.com/genuine/diag/
then, here:
http://www.microsoft.com/genuine/default.aspx?displaylang=en&PartnerID=4

Next, determine which Service Pack level the system is now at by going
to Start > Run > type in winver
Click OK or press Enter

If it's SP1 or SP1a, then skip SP2 and obtain SP3 from here:
http://www.microsoft.com/downloads/...a8-5e76-401f-be08-1e1555d4f3d4&DisplayLang=en
After the download completes, please read these articles before appyling
SP3:
Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717/

Windows XP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

IF SP3 still fails to install properly, you can use the log files
described here to troubleshoot the installation:

Cannot install Service Pack 2[3]
http://winhlp.com/node/125#Cannot_install_Service_Pack_2
or, get free support from MS:

http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

" Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3). This support for SP3 is
valid until April 14, 2009. For more information about this policy,
visit the Windows XP Support Lifecycle page located at
http://support.microsoft.com/lifecycle/?p1=3223. Availability of chat or
e-mail support differs depending on your geographic location. For
customers residing in North America or Canada, chat and e-mail support
is available.

Some issues may require more advanced support for which there is a charge. "


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 
SPAM


--

--
John Barnett MVP
Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
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The information in this mail/post is supplied "as is". No warranty of any
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reliability or content of this mail/post. The Author shall not be liable for
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mail/post..
 
Say what ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 
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