service pack

  • Thread starter Thread starter laurel_chase
  • Start date Start date
L

laurel_chase

I cannot install the latest service pack. I get a
message that says it is incompatible with the windows
version that I have.

I have the new office and cannot install it without the
service pack.

What should I do? I have tried to install it several
times.
 
I cannot install the latest service pack. I get a
message that says it is incompatible with the windows
version that I have.

I have the new office and cannot install it without the
service pack.

What should I do? I have tried to install it several
times.
Click to expand...

Not sure what you mean by 'latest' service pack as there is only one. SP2
isn't scheduled for release until the 2nd quarter of next year. If you've
found some pre-release beta code on some dodgy P2P site, then you're not
going to find any assistance here.
 
I cannot install the sp1 or the sp1a service pack. I get
a message that it is not compatible with my current
version of windows. When I bought the computer it had
Home edition. I upgraded to Professional right away
for "home network" reasons.

Any suggestions for me? I disabled my virus software.
 
Laurel;
Start/Run
Type "winver" ENTER
What does the entire version line say?
 
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