service pack update 2

[Guest]

The install wizard stops about half way thru the installation (after about 40
minutes) and displays the message: Service pack 2 setup access is denied.
THen it takes about another 20 minutes to undo all the changes and give the
message: Windows XP has been partially updated and may not work properly.

The log looks like it begins to fail with the following message, which is
repeated about 30 times:

2287.489: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0 (In a few
instances it ends with 0x2).

Then I get the following entries:

2291.995: Num Ticks for Copying files : 1158796
2299.536: DoRegistryUpdates:SetupInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
2299.536: INF_REGISTRY Failed
2299.536: DoInstallationoRegistryUpdates failed
2314.307: Unregistration of sprecovr successful
2314.338: Access is denied.
2346.684: Message displayed to the user: Access is denied.
2346.684: User Input: OK
2346.684: Service Pack 2 installation did not complete.

 

[Ramesh, MS-MVP]

"Access Denied" error when trying to install SP2
http://forum.aumha.org/viewtopic.php?t=8125

You receive an "Access is denied" error message when you try to install
Windows XP Service Pack 2:
http://support.microsoft.com/?kbid=873148

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


The install wizard stops about half way thru the installation (after about
40
minutes) and displays the message: Service pack 2 setup access is denied.
THen it takes about another 20 minutes to undo all the changes and give the
message: Windows XP has been partially updated and may not work properly.

The log looks like it begins to fail with the following message, which is
repeated about 30 times:

2287.489: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0 (In a few
instances it ends with 0x2).

Then I get the following entries:

2291.995: Num Ticks for Copying files : 1158796
2299.536: DoRegistryUpdates:SetupInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
2299.536: INF_REGISTRY Failed
2299.536: DoInstallationoRegistryUpdates failed
2314.307: Unregistration of sprecovr successful
2314.338: Access is denied.
2346.684: Message displayed to the user: Access is denied.
2346.684: User Input: OK
2346.684: Service Pack 2 installation did not complete.

 

[Guest]

Thanks for the reply, but links to microsoft so-called help sites are
useless. First it tells me to modify the registry, but first back-up the
registry. However, the instructions say the back-up program is not included
so first install the back up program from the utility on the CD, which of
course doesn't come with the computer. Then do something called enabling
verbose logging. Yeah, I am obviously well versed in that subject. Then all
the directions have me screwing around with all kinds of things in the
registry while continually admonishing me that messing with the registry
could really screw things up and I do so at my own risk.

What seems like it should be a simple task has turned into dozens of
"helpful" articles, each referring to another article which tells you do
something else before doing what the first article said.

So I am right back where I started. Service pack 2 won't load and it appears
there is no way a person of average intelligence can discern what has to be
done from the gobbledygook disguised as helpful hints.

I am more and more convinced that Rube Goldberg has been reincarnated, but
if not, microsoft is certainly a top runner for the annual Rube Goldberg
award.

"Access Denied" error when trying to install SP2
http://forum.aumha.org/viewtopic.php?t=8125

You receive an "Access is denied" error message when you try to install
Windows XP Service Pack 2:
http://support.microsoft.com/?kbid=873148

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


The install wizard stops about half way thru the installation (after about
40
minutes) and displays the message: Service pack 2 setup access is denied.
THen it takes about another 20 minutes to undo all the changes and give the
message: Windows XP has been partially updated and may not work properly.

The log looks like it begins to fail with the following message, which is
repeated about 30 times:

2287.489: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0 (In a few
instances it ends with 0x2).

Then I get the following entries:

2291.995: Num Ticks for Copying files : 1158796
2299.536: DoRegistryUpdates:SetupInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
2299.536: INF_REGISTRY Failed
2299.536: DoInstallationoRegistryUpdates failed
2314.307: Unregistration of sprecovr successful
2314.338: Access is denied.
2346.684: Message displayed to the user: Access is denied.
2346.684: User Input: OK
2346.684: Service Pack 2 installation did not complete.

 

[Ramesh, MS-MVP]

Check the "SubInACL" part in one of those links.

About registry backup:


[ERUNT] Registry Backup and Restore for Windows
http://www.larshederer.homepage.t-online.de/erunt/

[ERUNT Download URLs]
http://www.aumha.org/downloads/erunt.zip
http://www.aumha.org/downloads/erunt-setup.exe

[Installing & Using ERUNT]
http://www.winxptutor.com/regback.htm
http://www.silentrunners.org/sr_eruntuse.html
http://www.larshederer.homepage.t-online.de/erunt/erunt.txt



--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks for the reply, but links to microsoft so-called help sites are
useless. First it tells me to modify the registry, but first back-up the
registry. However, the instructions say the back-up program is not included
so first install the back up program from the utility on the CD, which of
course doesn't come with the computer. Then do something called enabling
verbose logging. Yeah, I am obviously well versed in that subject. Then all
the directions have me screwing around with all kinds of things in the
registry while continually admonishing me that messing with the registry
could really screw things up and I do so at my own risk.

What seems like it should be a simple task has turned into dozens of
"helpful" articles, each referring to another article which tells you do
something else before doing what the first article said.

So I am right back where I started. Service pack 2 won't load and it appears
there is no way a person of average intelligence can discern what has to be
done from the gobbledygook disguised as helpful hints.

I am more and more convinced that Rube Goldberg has been reincarnated, but
if not, microsoft is certainly a top runner for the annual Rube Goldberg
award.

"

 

[Guest]

Ok, that helped somewhat. I got the registry backed up, I found the key that
needs to have the permission changed: setting registry value
HKLM\software\microsoft\internetexplorer\main\featurecontrol\feature_disable_mk_protocol.
As I work through that, I get as far as main. There is nothing that says
feature. However main does show permission settings. Now, I'm the only user,
but it lists four:
Permissions for main
Group or user names:
Administrators(Compaq\Administrators)
Creator Owner
System
Users (compaq users)
When I try to set the permissions for administrators, that area is shaded
and won't let me do anything, but it does show check marks in the full
control and read blocks.

The creator owner name will let me put check marks in the full control and
read blocks, but they disappear when applied.

The system user is the same as administrator, both boxes are checked, but
the area is grayed out and I cannot enter anything.

The users(compaq\users) shows both the full control and read boxes checked
and I can uncheck them.

Anyway, Service 2 pack still gets about half way through and denies access.
I must have tried a half dozen combinations but each download produces the
same result -- access denied. I read the literature at least five times and
very carefully followed each step (or at least I think I did). But the result
is always the same. Any suggestions???????

Check the "SubInACL" part in one of those links.

About registry backup:


[ERUNT] Registry Backup and Restore for Windows
http://www.larshederer.homepage.t-online.de/erunt/

[ERUNT Download URLs]
http://www.aumha.org/downloads/erunt.zip
http://www.aumha.org/downloads/erunt-setup.exe

[Installing & Using ERUNT]
http://www.winxptutor.com/regback.htm
http://www.silentrunners.org/sr_eruntuse.html
http://www.larshederer.homepage.t-online.de/erunt/erunt.txt



--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks for the reply, but links to microsoft so-called help sites are
useless. First it tells me to modify the registry, but first back-up the
registry. However, the instructions say the back-up program is not included
so first install the back up program from the utility on the CD, which of
course doesn't come with the computer. Then do something called enabling
verbose logging. Yeah, I am obviously well versed in that subject. Then all
the directions have me screwing around with all kinds of things in the
registry while continually admonishing me that messing with the registry
could really screw things up and I do so at my own risk.

What seems like it should be a simple task has turned into dozens of
"helpful" articles, each referring to another article which tells you do
something else before doing what the first article said.

So I am right back where I started. Service pack 2 won't load and it appears
there is no way a person of average intelligence can discern what has to be
done from the gobbledygook disguised as helpful hints.

I am more and more convinced that Rube Goldberg has been reincarnated, but
if not, microsoft is certainly a top runner for the annual Rube Goldberg
award.

"

 

[Ramesh, MS-MVP]

From "Access Control" help file. section "Changing inherited permissions"

<Q>
If the check boxes are shaded when you view the permissions of an object,
the object has inherited permissions from the parent object. There are three
ways to make changes to inherited permissions:

- Make the changes to the parent object, and then the object will inherit
these permissions.
- Select the opposite permission (Allow or Deny) to override the inherited
permission.
- Clear the Inherit from parent the permission entries that apply to child
objects. Include these with entries explicitly defined here. check box.
Then, you can make changes to the permissions or remove users or groups from
the Permissions list. However, the object will no longer inherit permissions
from the parent object.

On the Advanced page, in Permission entries the Apply To column lists what
folders or subfolders a permission is applied to. The Inherited From column
lists where the permssions have been inherited from.

</Q>

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ok, that helped somewhat. I got the registry backed up, I found the key that
needs to have the permission changed: setting registry value
HKLM\software\microsoft\internetexplorer\main\featurecontrol\feature_disable_mk_protocol.
As I work through that, I get as far as main. There is nothing that says
feature. However main does show permission settings. Now, I'm the only user,
but it lists four:
Permissions for main
Group or user names:
Administrators(Compaq\Administrators)
Creator Owner
System
Users (compaq users)
When I try to set the permissions for administrators, that area is shaded
and won't let me do anything, but it does show check marks in the full
control and read blocks.

The creator owner name will let me put check marks in the full control and
read blocks, but they disappear when applied.

The system user is the same as administrator, both boxes are checked, but
the area is grayed out and I cannot enter anything.

The users(compaq\users) shows both the full control and read boxes checked
and I can uncheck them.

Anyway, Service 2 pack still gets about half way through and denies access.
I must have tried a half dozen combinations but each download produces the
same result -- access denied. I read the literature at least five times and
very carefully followed each step (or at least I think I did). But the
result
is always the same. Any suggestions???????

Check the "SubInACL" part in one of those links.

About registry backup:


[ERUNT] Registry Backup and Restore for Windows
http://www.larshederer.homepage.t-online.de/erunt/

[ERUNT Download URLs]
http://www.aumha.org/downloads/erunt.zip
http://www.aumha.org/downloads/erunt-setup.exe

[Installing & Using ERUNT]
http://www.winxptutor.com/regback.htm
http://www.silentrunners.org/sr_eruntuse.html
http://www.larshederer.homepage.t-online.de/erunt/erunt.txt



--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks for the reply, but links to microsoft so-called help sites are
useless. First it tells me to modify the registry, but first back-up the
registry. However, the instructions say the back-up program is not
included
so first install the back up program from the utility on the CD, which of
course doesn't come with the computer. Then do something called enabling
verbose logging. Yeah, I am obviously well versed in that subject. Then
all
the directions have me screwing around with all kinds of things in the
registry while continually admonishing me that messing with the registry
could really screw things up and I do so at my own risk.

What seems like it should be a simple task has turned into dozens of
"helpful" articles, each referring to another article which tells you do
something else before doing what the first article said.

So I am right back where I started. Service pack 2 won't load and it
appears
there is no way a person of average intelligence can discern what has to
be
done from the gobbledygook disguised as helpful hints.

I am more and more convinced that Rube Goldberg has been reincarnated, but
if not, microsoft is certainly a top runner for the annual Rube Goldberg
award.

"

 

[Guest]

My frustration continues with an additional 8 attempts to install service
pack 2 to no avail. Access denied is a phrase I have come to accept. I
appreciate the link to the help screen, but this information actually raises
more questions than it answers. I suppose if you have a degree in programming
or are a twelve year old kid, this would be perfectly clear. Since I am
neither, I really need something dumbed down to my level. I have tried every
combination and permutation I can think of but the result is always the
same--access denied.

When I look at the user accounts in the control panel, there are only two.
One says owner, computer administrator (which I assume is me). The other says
guest account is off. So I think everything is OK there.

In the main registry, there are two entries:
1. Administrators (COMPAQ\Administrators)
2. Owner (Computer owner)
Both have the allow full control and read boxes checked.

In the advanced permissions, the same two entries appear. Under the type
column, both say allow; under permission, both say full control; under
inherited from, both say not inherited, and under apply to, both say this key
and subkeys.

Now, all this stuff about parents and objects and groups and inheritances is
confusing. I haven't seen parent mentioned anywhere. Am I the parent as the
owner and administrator or is the COMPAQ administrators the parent from whom
I am to inherit something? What am I supposed to be inheriting? Have I
inherited all I need and maybe there is something else wrong? It seems there
should be something simple for a single user to have access to his computer,
but I guess it just doesn't work that way.

I really do appreciate your time and advice in responding to these
questions, but my frustration is mounting with each installation attempt.

Maybe I am grasping at straws here, but my computer originally came with
windows ME, I upgraded to XP. Both service packs were installed. A couple of
months ago, I had to have the hard drive replaced. That's when I noticed the
update notices that said Service pack 2 needed to be installed. And thus the
beginning of this frustrating process.

From "Access Control" help file. section "Changing inherited permissions"

<Q>
If the check boxes are shaded when you view the permissions of an object,
the object has inherited permissions from the parent object. There are three
ways to make changes to inherited permissions:

- Make the changes to the parent object, and then the object will inherit
these permissions.
- Select the opposite permission (Allow or Deny) to override the inherited
permission.
- Clear the Inherit from parent the permission entries that apply to child
objects. Include these with entries explicitly defined here. check box.
Then, you can make changes to the permissions or remove users or groups from
the Permissions list. However, the object will no longer inherit permissions
from the parent object.

On the Advanced page, in Permission entries the Apply To column lists what
folders or subfolders a permission is applied to. The Inherited From column
lists where the permssions have been inherited from.

</Q>

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ok, that helped somewhat. I got the registry backed up, I found the key that
needs to have the permission changed: setting registry value
HKLM\software\microsoft\internetexplorer\main\featurecontrol\feature_disable_mk_protocol.
As I work through that, I get as far as main. There is nothing that says
feature. However main does show permission settings. Now, I'm the only user,
but it lists four:
Permissions for main
Group or user names:
Administrators(Compaq\Administrators)
Creator Owner
System
Users (compaq users)
When I try to set the permissions for administrators, that area is shaded
and won't let me do anything, but it does show check marks in the full
control and read blocks.

The creator owner name will let me put check marks in the full control and
read blocks, but they disappear when applied.

The system user is the same as administrator, both boxes are checked, but
the area is grayed out and I cannot enter anything.

The users(compaq\users) shows both the full control and read boxes checked
and I can uncheck them.

Anyway, Service 2 pack still gets about half way through and denies access.
I must have tried a half dozen combinations but each download produces the
same result -- access denied. I read the literature at least five times and
very carefully followed each step (or at least I think I did). But the
result
is always the same. Any suggestions???????

Check the "SubInACL" part in one of those links.

About registry backup:


[ERUNT] Registry Backup and Restore for Windows
http://www.larshederer.homepage.t-online.de/erunt/

[ERUNT Download URLs]
http://www.aumha.org/downloads/erunt.zip
http://www.aumha.org/downloads/erunt-setup.exe

[Installing & Using ERUNT]
http://www.winxptutor.com/regback.htm
http://www.silentrunners.org/sr_eruntuse.html
http://www.larshederer.homepage.t-online.de/erunt/erunt.txt



--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks for the reply, but links to microsoft so-called help sites are
useless. First it tells me to modify the registry, but first back-up the
registry. However, the instructions say the back-up program is not
included
so first install the back up program from the utility on the CD, which of
course doesn't come with the computer. Then do something called enabling
verbose logging. Yeah, I am obviously well versed in that subject. Then
all
the directions have me screwing around with all kinds of things in the
registry while continually admonishing me that messing with the registry
could really screw things up and I do so at my own risk.

What seems like it should be a simple task has turned into dozens of
"helpful" articles, each referring to another article which tells you do
something else before doing what the first article said.

So I am right back where I started. Service pack 2 won't load and it
appears
there is no way a person of average intelligence can discern what has to
be
done from the gobbledygook disguised as helpful hints.

I am more and more convinced that Rube Goldberg has been reincarnated, but
if not, microsoft is certainly a top runner for the annual Rube Goldberg
award.

"

 

[Guest]

I made the two entries as you suggested. Result? Access is Denied. I didn't
see any file attached, just a link to your site (and that stuff is way beyond
me).

Any other suggestions? I've already used all the expletives I know and that
didn't help either

I've attached a file that shows the Permissions / security settings for the
"Main" key in my system. See if that matches with that of your system. If
not, assign the permissions accordingly.


You stated:

Add "Users" group to that list, and then give then "Read" Permissions.
Add "SYSTEM" account to that list, and then give "Full Control"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


My frustration continues with an additional 8 attempts to install service
pack 2 to no avail. Access denied is a phrase I have come to accept. I
appreciate the link to the help screen, but this information actually raises
more questions than it answers. I suppose if you have a degree in
programming
or are a twelve year old kid, this would be perfectly clear. Since I am
neither, I really need something dumbed down to my level. I have tried every
combination and permutation I can think of but the result is always the
same--access denied.

When I look at the user accounts in the control panel, there are only two.
One says owner, computer administrator (which I assume is me). The other
says
guest account is off. So I think everything is OK there.

In the main registry, there are two entries:
1. Administrators (COMPAQ\Administrators)
2. Owner (Computer owner)
Both have the allow full control and read boxes checked.

In the advanced permissions, the same two entries appear. Under the type
column, both say allow; under permission, both say full control; under
inherited from, both say not inherited, and under apply to, both say this
key
and subkeys.

Now, all this stuff about parents and objects and groups and inheritances is
confusing. I haven't seen parent mentioned anywhere. Am I the parent as the
owner and administrator or is the COMPAQ administrators the parent from whom
I am to inherit something? What am I supposed to be inheriting? Have I
inherited all I need and maybe there is something else wrong? It seems there
should be something simple for a single user to have access to his computer,
but I guess it just doesn't work that way.

I really do appreciate your time and advice in responding to these
questions, but my frustration is mounting with each installation attempt.

Maybe I am grasping at straws here, but my computer originally came with
windows ME, I upgraded to XP. Both service packs were installed. A couple of
months ago, I had to have the hard drive replaced. That's when I noticed the
update notices that said Service pack 2 needed to be installed. And thus the
beginning of this frustrating process.

From "Access Control" help file. section "Changing inherited permissions"

<Q>
If the check boxes are shaded when you view the permissions of an object,
the object has inherited permissions from the parent object. There are
three
ways to make changes to inherited permissions:

- Make the changes to the parent object, and then the object will inherit
these permissions.
- Select the opposite permission (Allow or Deny) to override the
inherited
permission.
- Clear the Inherit from parent the permission entries that apply to
child
objects. Include these with entries explicitly defined here. check box.
Then, you can make changes to the permissions or remove users or groups
from
the Permissions list. However, the object will no longer inherit
permissions
from the parent object.

On the Advanced page, in Permission entries the Apply To column lists what
folders or subfolders a permission is applied to. The Inherited From
column
lists where the permssions have been inherited from.

</Q>

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ok, that helped somewhat. I got the registry backed up, I found the key
that
needs to have the permission changed: setting registry value
HKLM\software\microsoft\internetexplorer\main\featurecontrol\feature_disable_mk_protocol.
As I work through that, I get as far as main. There is nothing that says
feature. However main does show permission settings. Now, I'm the only
user,
but it lists four:
Permissions for main
Group or user names:
Administrators(Compaq\Administrators)
Creator Owner
System
Users (compaq users)
When I try to set the permissions for administrators, that area is shaded
and won't let me do anything, but it does show check marks in the full
control and read blocks.

The creator owner name will let me put check marks in the full control and
read blocks, but they disappear when applied.

The system user is the same as administrator, both boxes are checked, but
the area is grayed out and I cannot enter anything.

The users(compaq\users) shows both the full control and read boxes checked
and I can uncheck them.

Anyway, Service 2 pack still gets about half way through and denies
access.
I must have tried a half dozen combinations but each download produces the
same result -- access denied. I read the literature at least five times
and
very carefully followed each step (or at least I think I did). But the
result
is always the same. Any suggestions???????

Check the "SubInACL" part in one of those links.

About registry backup:


[ERUNT] Registry Backup and Restore for Windows
http://www.larshederer.homepage.t-online.de/erunt/

[ERUNT Download URLs]
http://www.aumha.org/downloads/erunt.zip
http://www.aumha.org/downloads/erunt-setup.exe

[Installing & Using ERUNT]
http://www.winxptutor.com/regback.htm
http://www.silentrunners.org/sr_eruntuse.html
http://www.larshederer.homepage.t-online.de/erunt/erunt.txt



--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks for the reply, but links to microsoft so-called help sites are
useless. First it tells me to modify the registry, but first back-up the
registry. However, the instructions say the back-up program is not
included
so first install the back up program from the utility on the CD, which
of
course doesn't come with the computer. Then do something called enabling
verbose logging. Yeah, I am obviously well versed in that subject. Then
all
the directions have me screwing around with all kinds of things in the
registry while continually admonishing me that messing with the registry
could really screw things up and I do so at my own risk.

What seems like it should be a simple task has turned into dozens of
"helpful" articles, each referring to another article which tells you do
something else before doing what the first article said.

So I am right back where I started. Service pack 2 won't load and it
appears
there is no way a person of average intelligence can discern what has to
be
done from the gobbledygook disguised as helpful hints.

I am more and more convinced that Rube Goldberg has been reincarnated,
but
if not, microsoft is certainly a top runner for the annual Rube Goldberg
award.

"

 

[Ramesh, MS-MVP]

The attachment can be seen if you're using a news reader. I use Outlook
Express to access the newsgroups.

Coming to the "Access Denied" error, try this:

Uncheck the "Inherit permissions...." checkbox. Then select "Remove" in the
resulting dialog.

Then goto to the Owners tab. Under "Change owners to", select your user name
and choose OK.


Assigning the Permissions:

In the Security tab, do this:

Add Administrators group and give them "Full Control"
Add Owner group and give them "Full Control"
Add "Users" group to that list, and then give then "Read" Permissions.
Add "SYSTEM" account to that list, and then give "Full Control"


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I made the two entries as you suggested. Result? Access is Denied. I didn't
see any file attached, just a link to your site (and that stuff is way
beyond
me).

Any other suggestions? I've already used all the expletives I know and that
didn't help either

I've attached a file that shows the Permissions / security settings for
the
"Main" key in my system. See if that matches with that of your system. If
not, assign the permissions accordingly.


You stated:

Add "Users" group to that list, and then give then "Read" Permissions.
Add "SYSTEM" account to that list, and then give "Full Control"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


My frustration continues with an additional 8 attempts to install service
pack 2 to no avail. Access denied is a phrase I have come to accept. I
appreciate the link to the help screen, but this information actually
raises
more questions than it answers. I suppose if you have a degree in
programming
or are a twelve year old kid, this would be perfectly clear. Since I am
neither, I really need something dumbed down to my level. I have tried
every
combination and permutation I can think of but the result is always the
same--access denied.

When I look at the user accounts in the control panel, there are only two.
One says owner, computer administrator (which I assume is me). The other
says
guest account is off. So I think everything is OK there.

In the main registry, there are two entries:
1. Administrators (COMPAQ\Administrators)
2. Owner (Computer owner)
Both have the allow full control and read boxes checked.

In the advanced permissions, the same two entries appear. Under the type
column, both say allow; under permission, both say full control; under
inherited from, both say not inherited, and under apply to, both say this
key
and subkeys.

Now, all this stuff about parents and objects and groups and inheritances
is
confusing. I haven't seen parent mentioned anywhere. Am I the parent as
the
owner and administrator or is the COMPAQ administrators the parent from
whom
I am to inherit something? What am I supposed to be inheriting? Have I
inherited all I need and maybe there is something else wrong? It seems
there
should be something simple for a single user to have access to his
computer,
but I guess it just doesn't work that way.

I really do appreciate your time and advice in responding to these
questions, but my frustration is mounting with each installation attempt.

Maybe I am grasping at straws here, but my computer originally came with
windows ME, I upgraded to XP. Both service packs were installed. A couple
of
months ago, I had to have the hard drive replaced. That's when I noticed
the
update notices that said Service pack 2 needed to be installed. And thus
the
beginning of this frustrating process.

From "Access Control" help file. section "Changing inherited
permissions"

<Q>
If the check boxes are shaded when you view the permissions of an
object,
the object has inherited permissions from the parent object. There are
three
ways to make changes to inherited permissions:

- Make the changes to the parent object, and then the object will
inherit
these permissions.
- Select the opposite permission (Allow or Deny) to override the
inherited
permission.
- Clear the Inherit from parent the permission entries that apply to
child
objects. Include these with entries explicitly defined here. check box.
Then, you can make changes to the permissions or remove users or groups
from
the Permissions list. However, the object will no longer inherit
permissions
from the parent object.

On the Advanced page, in Permission entries the Apply To column lists
what
folders or subfolders a permission is applied to. The Inherited From
column
lists where the permssions have been inherited from.

</Q>

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ok, that helped somewhat. I got the registry backed up, I found the key
that
needs to have the permission changed: setting registry value
HKLM\software\microsoft\internetexplorer\main\featurecontrol\feature_disable_mk_protocol.
As I work through that, I get as far as main. There is nothing that says
feature. However main does show permission settings. Now, I'm the only
user,
but it lists four:
Permissions for main
Group or user names:
Administrators(Compaq\Administrators)
Creator Owner
System
Users (compaq users)
When I try to set the permissions for administrators, that area is
shaded
and won't let me do anything, but it does show check marks in the full
control and read blocks.

The creator owner name will let me put check marks in the full control
and
read blocks, but they disappear when applied.

The system user is the same as administrator, both boxes are checked,
but
the area is grayed out and I cannot enter anything.

The users(compaq\users) shows both the full control and read boxes
checked
and I can uncheck them.

Anyway, Service 2 pack still gets about half way through and denies
access.
I must have tried a half dozen combinations but each download produces
the
same result -- access denied. I read the literature at least five times
and
very carefully followed each step (or at least I think I did). But the
result
is always the same. Any suggestions???????

Check the "SubInACL" part in one of those links.

About registry backup:


[ERUNT] Registry Backup and Restore for Windows
http://www.larshederer.homepage.t-online.de/erunt/

[ERUNT Download URLs]
http://www.aumha.org/downloads/erunt.zip
http://www.aumha.org/downloads/erunt-setup.exe

[Installing & Using ERUNT]
http://www.winxptutor.com/regback.htm
http://www.silentrunners.org/sr_eruntuse.html
http://www.larshederer.homepage.t-online.de/erunt/erunt.txt



--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks for the reply, but links to microsoft so-called help sites are
useless. First it tells me to modify the registry, but first back-up
the
registry. However, the instructions say the back-up program is not
included
so first install the back up program from the utility on the CD, which
of
course doesn't come with the computer. Then do something called
enabling
verbose logging. Yeah, I am obviously well versed in that subject.
Then
all
the directions have me screwing around with all kinds of things in the
registry while continually admonishing me that messing with the
registry
could really screw things up and I do so at my own risk.

What seems like it should be a simple task has turned into dozens of
"helpful" articles, each referring to another article which tells you
do
something else before doing what the first article said.

So I am right back where I started. Service pack 2 won't load and it
appears
there is no way a person of average intelligence can discern what has
to
be
done from the gobbledygook disguised as helpful hints.

I am more and more convinced that Rube Goldberg has been reincarnated,
but
if not, microsoft is certainly a top runner for the annual Rube
Goldberg
award.

"

 

[Guest]

Well, here is today's misadventures. Did all you suggested and it looked like
everything was set up perfectly. The result? Access is denied.

I went back to run it again and this time checked the "inherit
permissions...." box. This put another set of names in the permissions tab of
the advanced security settings, only these were labeled as inheriting
permissions from MACHINE\SOFTWARE. Interestingly enough, prior to getting the
usual Access is denied message, about four or five Symantec code alerts
popped up, each stating "DLL loading problem or debugger detected or
integrity violated". First time this ever happened, but goold old "access is
denied" popped up right after these alerts.

My patience is beginning to wear thin and I wonder if I am missing something
simple. Is there somewhere that explains this whole permission thing in plain
simple terms. Like who or what does it start with? What are the definitions
of objects, groups, etc? Exactly what permissions are we talking about?
(Please, no referrals to a microsoft site. I need something that translates
microsoft's language into English).

Thanks for all your help

The attachment can be seen if you're using a news reader. I use Outlook
Express to access the newsgroups.

Coming to the "Access Denied" error, try this:

Uncheck the "Inherit permissions...." checkbox. Then select "Remove" in the
resulting dialog.

Then goto to the Owners tab. Under "Change owners to", select your user name
and choose OK.


Assigning the Permissions:

In the Security tab, do this:

Add Administrators group and give them "Full Control"
Add Owner group and give them "Full Control"
Add "Users" group to that list, and then give then "Read" Permissions.
Add "SYSTEM" account to that list, and then give "Full Control"


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I made the two entries as you suggested. Result? Access is Denied. I didn't
see any file attached, just a link to your site (and that stuff is way
beyond
me).

Any other suggestions? I've already used all the expletives I know and that
didn't help either

I've attached a file that shows the Permissions / security settings for
the
"Main" key in my system. See if that matches with that of your system. If
not, assign the permissions accordingly.


You stated:

In the main registry, there are two entries:
1. Administrators (COMPAQ\Administrators)
2. Owner (Computer owner)

Add "Users" group to that list, and then give then "Read" Permissions.
Add "SYSTEM" account to that list, and then give "Full Control"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


My frustration continues with an additional 8 attempts to install service
pack 2 to no avail. Access denied is a phrase I have come to accept. I
appreciate the link to the help screen, but this information actually
raises
more questions than it answers. I suppose if you have a degree in
programming
or are a twelve year old kid, this would be perfectly clear. Since I am
neither, I really need something dumbed down to my level. I have tried
every
combination and permutation I can think of but the result is always the
same--access denied.

When I look at the user accounts in the control panel, there are only two.
One says owner, computer administrator (which I assume is me). The other
says
guest account is off. So I think everything is OK there.

In the main registry, there are two entries:
1. Administrators (COMPAQ\Administrators)
2. Owner (Computer owner)
Both have the allow full control and read boxes checked.

In the advanced permissions, the same two entries appear. Under the type
column, both say allow; under permission, both say full control; under
inherited from, both say not inherited, and under apply to, both say this
key
and subkeys.

Now, all this stuff about parents and objects and groups and inheritances
is
confusing. I haven't seen parent mentioned anywhere. Am I the parent as
the
owner and administrator or is the COMPAQ administrators the parent from
whom
I am to inherit something? What am I supposed to be inheriting? Have I
inherited all I need and maybe there is something else wrong? It seems
there
should be something simple for a single user to have access to his
computer,
but I guess it just doesn't work that way.

I really do appreciate your time and advice in responding to these
questions, but my frustration is mounting with each installation attempt.

Maybe I am grasping at straws here, but my computer originally came with
windows ME, I upgraded to XP. Both service packs were installed. A couple
of
months ago, I had to have the hard drive replaced. That's when I noticed
the
update notices that said Service pack 2 needed to be installed. And thus
the
beginning of this frustrating process.

From "Access Control" help file. section "Changing inherited
permissions"

<Q>
If the check boxes are shaded when you view the permissions of an
object,
the object has inherited permissions from the parent object. There are
three
ways to make changes to inherited permissions:

- Make the changes to the parent object, and then the object will
inherit
these permissions.
- Select the opposite permission (Allow or Deny) to override the
inherited
permission.
- Clear the Inherit from parent the permission entries that apply to
child
objects. Include these with entries explicitly defined here. check box.
Then, you can make changes to the permissions or remove users or groups
from
the Permissions list. However, the object will no longer inherit
permissions
from the parent object.

On the Advanced page, in Permission entries the Apply To column lists
what
folders or subfolders a permission is applied to. The Inherited From
column
lists where the permssions have been inherited from.

</Q>

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ok, that helped somewhat. I got the registry backed up, I found the key
that
needs to have the permission changed: setting registry value
HKLM\software\microsoft\internetexplorer\main\featurecontrol\feature_disable_mk_protocol.
As I work through that, I get as far as main. There is nothing that says
feature. However main does show permission settings. Now, I'm the only
user,
but it lists four:
Permissions for main
Group or user names:
Administrators(Compaq\Administrators)
Creator Owner
System
Users (compaq users)
When I try to set the permissions for administrators, that area is
shaded
and won't let me do anything, but it does show check marks in the full
control and read blocks.

The creator owner name will let me put check marks in the full control
and
read blocks, but they disappear when applied.

The system user is the same as administrator, both boxes are checked,
but
the area is grayed out and I cannot enter anything.

The users(compaq\users) shows both the full control and read boxes
checked
and I can uncheck them.

Anyway, Service 2 pack still gets about half way through and denies
access.
I must have tried a half dozen combinations but each download produces
the
same result -- access denied. I read the literature at least five times
and
very carefully followed each step (or at least I think I did). But the
result
is always the same. Any suggestions???????



:

Check the "SubInACL" part in one of those links.

About registry backup:


[ERUNT] Registry Backup and Restore for Windows
http://www.larshederer.homepage.t-online.de/erunt/

[ERUNT Download URLs]
http://www.aumha.org/downloads/erunt.zip
http://www.aumha.org/downloads/erunt-setup.exe

[Installing & Using ERUNT]
http://www.winxptutor.com/regback.htm
http://www.silentrunners.org/sr_eruntuse.html
http://www.larshederer.homepage.t-online.de/erunt/erunt.txt



--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks for the reply, but links to microsoft so-called help sites are
useless. First it tells me to modify the registry, but first back-up
the
registry. However, the instructions say the back-up program is not
included
so first install the back up program from the utility on the CD, which
of
course doesn't come with the computer. Then do something called
enabling
verbose logging. Yeah, I am obviously well versed in that subject.
Then
all
the directions have me screwing around with all kinds of things in the
registry while continually admonishing me that messing with the
registry
could really screw things up and I do so at my own risk.

What seems like it should be a simple task has turned into dozens of
"helpful" articles, each referring to another article which tells you
do
something else before doing what the first article said.

So I am right back where I started. Service pack 2 won't load and it
appears
there is no way a person of average intelligence can discern what has
to
be
done from the gobbledygook disguised as helpful hints.

I am more and more convinced that Rube Goldberg has been reincarnated,
but
if not, microsoft is certainly a top runner for the annual Rube
Goldberg
award.

"

 

[Ramesh, MS-MVP]

Is there somewhere that explains this whole permission thing in plain
In order for the SP2 installation to complete successfully, the currently
logged on user account must have "write" access (or "write" Permissions) to
some registry keys. You can learn more about "Permissions" by exploring
Microsoft site.

The following are "groups" in Windows XP. A user account falls under one or
more groups.

..Administrators (Computer_Name\Administrators)
..Everyone
..Power Users (Computer_Name\Power Users)
..SYSTEM
..Users (Computer_Name\Users)

"Write" permissions for the specified registry key.


If you're finding it difficult, then simply backup your data, create a
slipstreamed XP CD (with SP2 integration), and then try a clean install.
That way, you don't have to install SP2 seperately.

Slipstreaming guide (detailed)
=======================

Combining Windows XP with Service Pack 2 for reinstallation (Part 1:
Introduction):
http://support.microsoft.com/?kbid=894947

Combining Windows XP with Service Pack 2 for reinstallation (Part 2: Copying
the Windows CD to the hard disk):
http://support.microsoft.com/kb/894948/

Combining Windows XP with Service Pack 2 for reinstallation (Part 3:
Integrating Service Pack 2 in the Setup files):
http://support.microsoft.com/kb/894949/

Combining Windows XP with Service Pack 2 for reinstallation (Part 4: Reading
the boot image file):
http://support.microsoft.com/kb/894950/

[Automated slipstreaming] AutoStreamer 1.0.30:
http://www.majorgeeks.com/download4444.html


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Well, here is today's misadventures. Did all you suggested and it looked
like
everything was set up perfectly. The result? Access is denied.

I went back to run it again and this time checked the "inherit
permissions...." box. This put another set of names in the permissions tab
of
the advanced security settings, only these were labeled as inheriting
permissions from MACHINE\SOFTWARE. Interestingly enough, prior to getting
the
usual Access is denied message, about four or five Symantec code alerts
popped up, each stating "DLL loading problem or debugger detected or
integrity violated". First time this ever happened, but goold old "access is
denied" popped up right after these alerts.

My patience is beginning to wear thin and I wonder if I am missing something
simple. Is there somewhere that explains this whole permission thing in
plain
simple terms. Like who or what does it start with? What are the definitions
of objects, groups, etc? Exactly what permissions are we talking about?
(Please, no referrals to a microsoft site. I need something that translates
microsoft's language into English).

Thanks for all your help

The attachment can be seen if you're using a news reader. I use Outlook
Express to access the newsgroups.

Coming to the "Access Denied" error, try this:

Uncheck the "Inherit permissions...." checkbox. Then select "Remove" in
the
resulting dialog.

Then goto to the Owners tab. Under "Change owners to", select your user
name
and choose OK.


Assigning the Permissions:

In the Security tab, do this:

Add Administrators group and give them "Full Control"
Add Owner group and give them "Full Control"
Add "Users" group to that list, and then give then "Read" Permissions.
Add "SYSTEM" account to that list, and then give "Full Control"


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I made the two entries as you suggested. Result? Access is Denied. I
didn't
see any file attached, just a link to your site (and that stuff is way
beyond
me).

Any other suggestions? I've already used all the expletives I know and
that
didn't help either

I've attached a file that shows the Permissions / security settings for
the
"Main" key in my system. See if that matches with that of your system.
If
not, assign the permissions accordingly.


You stated:

In the main registry, there are two entries:
1. Administrators (COMPAQ\Administrators)
2. Owner (Computer owner)

Add "Users" group to that list, and then give then "Read" Permissions.
Add "SYSTEM" account to that list, and then give "Full Control"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


My frustration continues with an additional 8 attempts to install
service
pack 2 to no avail. Access denied is a phrase I have come to accept. I
appreciate the link to the help screen, but this information actually
raises
more questions than it answers. I suppose if you have a degree in
programming
or are a twelve year old kid, this would be perfectly clear. Since I am
neither, I really need something dumbed down to my level. I have tried
every
combination and permutation I can think of but the result is always the
same--access denied.

When I look at the user accounts in the control panel, there are only
two.
One says owner, computer administrator (which I assume is me). The other
says
guest account is off. So I think everything is OK there.

In the main registry, there are two entries:
1. Administrators (COMPAQ\Administrators)
2. Owner (Computer owner)
Both have the allow full control and read boxes checked.

In the advanced permissions, the same two entries appear. Under the type
column, both say allow; under permission, both say full control; under
inherited from, both say not inherited, and under apply to, both say
this
key
and subkeys.

Now, all this stuff about parents and objects and groups and
inheritances
is
confusing. I haven't seen parent mentioned anywhere. Am I the parent as
the
owner and administrator or is the COMPAQ administrators the parent from
whom
I am to inherit something? What am I supposed to be inheriting? Have I
inherited all I need and maybe there is something else wrong? It seems
there
should be something simple for a single user to have access to his
computer,
but I guess it just doesn't work that way.

I really do appreciate your time and advice in responding to these
questions, but my frustration is mounting with each installation
attempt.

Maybe I am grasping at straws here, but my computer originally came with
windows ME, I upgraded to XP. Both service packs were installed. A
couple
of
months ago, I had to have the hard drive replaced. That's when I noticed
the
update notices that said Service pack 2 needed to be installed. And thus
the
beginning of this frustrating process.

From "Access Control" help file. section "Changing inherited
permissions"

<Q>
If the check boxes are shaded when you view the permissions of an
object,
the object has inherited permissions from the parent object. There are
three
ways to make changes to inherited permissions:

- Make the changes to the parent object, and then the object will
inherit
these permissions.
- Select the opposite permission (Allow or Deny) to override the
inherited
permission.
- Clear the Inherit from parent the permission entries that apply to
child
objects. Include these with entries explicitly defined here. check
box.
Then, you can make changes to the permissions or remove users or
groups
from
the Permissions list. However, the object will no longer inherit
permissions
from the parent object.

On the Advanced page, in Permission entries the Apply To column lists
what
folders or subfolders a permission is applied to. The Inherited From
column
lists where the permssions have been inherited from.

</Q>

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ok, that helped somewhat. I got the registry backed up, I found the
key
that
needs to have the permission changed: setting registry value
HKLM\software\microsoft\internetexplorer\main\featurecontrol\feature_disable_mk_protocol.
As I work through that, I get as far as main. There is nothing that
says
feature. However main does show permission settings. Now, I'm the only
user,
but it lists four:
Permissions for main
Group or user names:
Administrators(Compaq\Administrators)
Creator Owner
System
Users (compaq users)
When I try to set the permissions for administrators, that area is
shaded
and won't let me do anything, but it does show check marks in the full
control and read blocks.

The creator owner name will let me put check marks in the full control
and
read blocks, but they disappear when applied.

The system user is the same as administrator, both boxes are checked,
but
the area is grayed out and I cannot enter anything.

The users(compaq\users) shows both the full control and read boxes
checked
and I can uncheck them.

Anyway, Service 2 pack still gets about half way through and denies
access.
I must have tried a half dozen combinations but each download produces
the
same result -- access denied. I read the literature at least five
times
and
very carefully followed each step (or at least I think I did). But the
result
is always the same. Any suggestions???????



:

Check the "SubInACL" part in one of those links.

About registry backup:


[ERUNT] Registry Backup and Restore for Windows
http://www.larshederer.homepage.t-online.de/erunt/

[ERUNT Download URLs]
http://www.aumha.org/downloads/erunt.zip
http://www.aumha.org/downloads/erunt-setup.exe

[Installing & Using ERUNT]
http://www.winxptutor.com/regback.htm
http://www.silentrunners.org/sr_eruntuse.html
http://www.larshederer.homepage.t-online.de/erunt/erunt.txt



--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks for the reply, but links to microsoft so-called help sites
are
useless. First it tells me to modify the registry, but first back-up
the
registry. However, the instructions say the back-up program is not
included
so first install the back up program from the utility on the CD,
which
of
course doesn't come with the computer. Then do something called
enabling
verbose logging. Yeah, I am obviously well versed in that subject.
Then
all
the directions have me screwing around with all kinds of things in
the
registry while continually admonishing me that messing with the
registry
could really screw things up and I do so at my own risk.

What seems like it should be a simple task has turned into dozens of
"helpful" articles, each referring to another article which tells
you
do
something else before doing what the first article said.

So I am right back where I started. Service pack 2 won't load and it
appears
there is no way a person of average intelligence can discern what
has
to
be
done from the gobbledygook disguised as helpful hints.

I am more and more convinced that Rube Goldberg has been
reincarnated,
but
if not, microsoft is certainly a top runner for the annual Rube
Goldberg
award.

"