Service Pack, Access stand-alone

  • Thread starter Thread starter Vel.
  • Start date Start date
V

Vel.

Hello,

I've recently posted, and posted a while back about this
problem, and though I got many suggestions, and many
people seemed to go out of their way to help me, my
problem was never resolved. I was wondering if any new
options may have opened up, or if anyone has an idea on
how to solve my dilema, so here it is:

I own MS Access 2000. I do not, however, own Microsoft
Office 2000. I have Access installed on an XP computer.
I need to back up my databases regularly by copying them
(front and back end) onto CD. Unfortunately, when I move
them from the CD back to the hard drive they are usually
corrupted with the "Cannot find file; Connection to
network may have been lost" error. I've been told this
error is fixed by Service Pack 1 for Office 2K.
Unfortunately, I can't install that SP without the Office
2K CD which I don't have (and am unsure of the results of
the install without having office installed anyway). I
do, however, have the Access 2000 CD, as that is the
product I purchased. So far, I've had an exceeding
amount of difficulty getting any sort of specific support
from Microsoft, more often getting generic responses to
keywords in my email or being strung along a long
automated phone system (or else being told I have to pay
for support). There must be a way to overcome this, and
I would very much like to know what it its.

Thank You,

Vel
 
Order (and pay for) a replacement CD.
The replacement CD will be whatever they have in stock.
If they have Access 2K CD's in stock, they will probably
be at least SR1.

(david)
 
Now, the thing is I already have the CD. Maybe I could
send it in and get a replacement for free with the
update. I'd say it's pretty bad business to give someone
a broken product and refuse to do anything about it
because it's over a year old.
 
So, did you ever get the issue resolved?

Vel said:
Now, the thing is I already have the CD. Maybe I could
send it in and get a replacement for free with the
update. I'd say it's pretty bad business to give someone
a broken product and refuse to do anything about it
because it's over a year old.
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