T
tzagman
During the installation of Service Pack 4 in a Windows 2000 server, at the
end of the
installation it fails with the message:
Service Pack 4 Setup Error:
An error in updating your system has occurred -
Select "OK" to undo changes that have been made, or
select "Cancel" to quit. If you select cancel, your system
will be left in a partially updated state and may not work
properly, When I click "OK", the changes that have been
made are uninstalled and the system rebooted.
This is the log file I've got:
============================================
Service Pack started with following command line:
***
DoInstallation: CleanPFR failed: 0x2
***
IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
***
FetchSourceURL: SetupOpenInfFile Failed to open file:
d:\ef9ac71df56f3c4\i386\update\update.url
***
DoInstallation: FetchSourceURL for
d:\ef9ac71df56f3c4\i386\update\update.inf Failed
***
BuildCabinetManifest:SetupOpenInfFile failed with error INVALID_HANDLE_VALUE
***
AnalyzePhaseZero used 0 ticks
***
DoInstallation:SetupOpenInfFile for OldUninstallInf file
c:\winnt\$ntservicepackuninstall$\spuninst\spuninst.inf not found: 0x3
***
CreateUninstall = 1,Directory = C:\WINNT\$NtServicePackUninstall$
***
AnalyzePhaseOne: used 212906 ticks
***
AnalyzePhaseTwo used 3986 ticks
***
AnalyzePhaseThree used 0 ticks
***
AnalyzePhaseFive used 0 ticks
***
AnalyzePhaseSix used 331 ticks
***
AnalyzeComponents used 217243 ticks
***
Downloading 0 files
***
bPatchMode = FALSE
***
Inventory complete: ReturnStatus=0, 222981 ticks
***
Num Ticks for invent : 223001
***
Condtional Load of section AutoUpdate.Reg.Install.Condition suceeded
***
Allocation size of drive C: is 4096 bytes, free space = 4573880320 bytes
***
Drive C: free 4361MB req: 118MB w/uninstall 356MB
***
Num Ticks for download : 51374
***
CabinetBuild complete
***
Num Ticks for Cabinet build : 0
***
DeRegisterUninstallProgramInInf: SetupOpenInfFile for
c:\winnt\$ntservicepackuninstall$\spuninst\spuninst.inf failed: 0x3
***
ArchiveFilesFromArchiveFilesSections:FindFirstFile for
C:\WINNT\System32\spool\DRIVERS\W32X86\3\*.BUD Failed: 0x2
***
ArchiveFilesFromArchiveFilesSections:FindFirstFile for
C:\WINNT\System32\spool\DRIVERS\W32X86\3\*.BPD Failed: 0x2
***
PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***
Num Ticks for Backup : 205144
***
AppPatch not installed.
***
AppPatch not installed. Registry will be archived.
***
VerifySize: Unable to verify size: Source = NULL: c:\winnt\inf\iis.inf
***
Num Ticks for creating uninst inf : 22433
***
Registering Uninstall Program for -> Windows 2000 Service Pack, Service Pack
4 , 0x0
***
Copied file: C:\WINNT\System32\spmsg.dll
***
Copied file: C:\WINNT\System32\ADVAPI32.DLL
***
Copied file: C:\WINNT\System32\AUTOCHK.EXE
***
..
..
..
..
..
..
..
..
..
Copied file: C:\Program Files\Windows NT\hypertrm.exe
***
Copied file: C:\WINNT\System32\spool\PRTPROCS\W32X86\sfmpsprt.dll
***
Copied file (delayed): C:\WINNT\System32\spool\PRTPROCS\W32X86\SETCEE.tmp
***
PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***
Num Ticks for Copying files : 722238
***
AppPatch not installed.
***
AppPatch Gold will be installed on Server
***
AppPatch not installed.
***
Num Ticks for Reg update and deleting 0 size files : 4377
***
Starting process: sptsupd.exe
***
Return Code = 0
***
Starting process: C:\WINNT\system32\sp4iis.exe -l
***
Return Code = 0
***
Starting process: "d:\ef9ac71df56f3c4\i386\\update\updcrl.exe" -e -r
"d:\ef9ac71df56f3c4\i386\\update\verisignpub1.crl"
***
Return Code = 4294967295
***
Starting process: C:\WINNT\system32\shmgrate.exe UpdateOCVersion
***
Return Code = 0
***
Starting process: C:\WINNT\system32\shmgrate.exe AddConfigurePrograms
***
Return Code = 0
***
Starting process: C:\WINNT\system32\msmqprop.exe /u
***
Return Code = 4294967295
***
Starting process: C:\WINNT\system32\wzcsetup.exe /i /P
***
Return Code = 2148467203
***
DoInstallation:RunInfProcesses for ProcessesToRun Failed
***
Service Pack 4 Setup encountered an error: An error in updating your system
has
occurred.
***
Failed Deleting C:\WINNT\system32\msiinst.tmp 2
***
VerifySize: Unable to verify size: Source = NULL: c:\winnt\oem6.cat
***
An error in updating your system has occurred.
Select 'OK' to undo the changes that
have been made, or select 'Cancel' to quit. If you select 'Cancel', your
system will be
left in a partially updated state and may not work correctly.
***
Message displayed to the user: An error in updating your system has
occurred.
Select 'OK' to undo the changes that have been made, or select 'Cancel' to
quit. If you
select 'Cancel', your system will be left in a partially updated state and
may not work
corr
***
User Input: OK
***
Starting process: C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe
/~ -u
***
Dirty Uninstall was successful
***
=======================================================
Please any suggestions!
end of the
installation it fails with the message:
Service Pack 4 Setup Error:
An error in updating your system has occurred -
Select "OK" to undo changes that have been made, or
select "Cancel" to quit. If you select cancel, your system
will be left in a partially updated state and may not work
properly, When I click "OK", the changes that have been
made are uninstalled and the system rebooted.
This is the log file I've got:
============================================
Service Pack started with following command line:
***
DoInstallation: CleanPFR failed: 0x2
***
IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
***
FetchSourceURL: SetupOpenInfFile Failed to open file:
d:\ef9ac71df56f3c4\i386\update\update.url
***
DoInstallation: FetchSourceURL for
d:\ef9ac71df56f3c4\i386\update\update.inf Failed
***
BuildCabinetManifest:SetupOpenInfFile failed with error INVALID_HANDLE_VALUE
***
AnalyzePhaseZero used 0 ticks
***
DoInstallation:SetupOpenInfFile for OldUninstallInf file
c:\winnt\$ntservicepackuninstall$\spuninst\spuninst.inf not found: 0x3
***
CreateUninstall = 1,Directory = C:\WINNT\$NtServicePackUninstall$
***
AnalyzePhaseOne: used 212906 ticks
***
AnalyzePhaseTwo used 3986 ticks
***
AnalyzePhaseThree used 0 ticks
***
AnalyzePhaseFive used 0 ticks
***
AnalyzePhaseSix used 331 ticks
***
AnalyzeComponents used 217243 ticks
***
Downloading 0 files
***
bPatchMode = FALSE
***
Inventory complete: ReturnStatus=0, 222981 ticks
***
Num Ticks for invent : 223001
***
Condtional Load of section AutoUpdate.Reg.Install.Condition suceeded
***
Allocation size of drive C: is 4096 bytes, free space = 4573880320 bytes
***
Drive C: free 4361MB req: 118MB w/uninstall 356MB
***
Num Ticks for download : 51374
***
CabinetBuild complete
***
Num Ticks for Cabinet build : 0
***
DeRegisterUninstallProgramInInf: SetupOpenInfFile for
c:\winnt\$ntservicepackuninstall$\spuninst\spuninst.inf failed: 0x3
***
ArchiveFilesFromArchiveFilesSections:FindFirstFile for
C:\WINNT\System32\spool\DRIVERS\W32X86\3\*.BUD Failed: 0x2
***
ArchiveFilesFromArchiveFilesSections:FindFirstFile for
C:\WINNT\System32\spool\DRIVERS\W32X86\3\*.BPD Failed: 0x2
***
PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***
Num Ticks for Backup : 205144
***
AppPatch not installed.
***
AppPatch not installed. Registry will be archived.
***
VerifySize: Unable to verify size: Source = NULL: c:\winnt\inf\iis.inf
***
Num Ticks for creating uninst inf : 22433
***
Registering Uninstall Program for -> Windows 2000 Service Pack, Service Pack
4 , 0x0
***
Copied file: C:\WINNT\System32\spmsg.dll
***
Copied file: C:\WINNT\System32\ADVAPI32.DLL
***
Copied file: C:\WINNT\System32\AUTOCHK.EXE
***
..
..
..
..
..
..
..
..
..
Copied file: C:\Program Files\Windows NT\hypertrm.exe
***
Copied file: C:\WINNT\System32\spool\PRTPROCS\W32X86\sfmpsprt.dll
***
Copied file (delayed): C:\WINNT\System32\spool\PRTPROCS\W32X86\SETCEE.tmp
***
PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***
Num Ticks for Copying files : 722238
***
AppPatch not installed.
***
AppPatch Gold will be installed on Server
***
AppPatch not installed.
***
Num Ticks for Reg update and deleting 0 size files : 4377
***
Starting process: sptsupd.exe
***
Return Code = 0
***
Starting process: C:\WINNT\system32\sp4iis.exe -l
***
Return Code = 0
***
Starting process: "d:\ef9ac71df56f3c4\i386\\update\updcrl.exe" -e -r
"d:\ef9ac71df56f3c4\i386\\update\verisignpub1.crl"
***
Return Code = 4294967295
***
Starting process: C:\WINNT\system32\shmgrate.exe UpdateOCVersion
***
Return Code = 0
***
Starting process: C:\WINNT\system32\shmgrate.exe AddConfigurePrograms
***
Return Code = 0
***
Starting process: C:\WINNT\system32\msmqprop.exe /u
***
Return Code = 4294967295
***
Starting process: C:\WINNT\system32\wzcsetup.exe /i /P
***
Return Code = 2148467203
***
DoInstallation:RunInfProcesses for ProcessesToRun Failed
***
Service Pack 4 Setup encountered an error: An error in updating your system
has
occurred.
***
Failed Deleting C:\WINNT\system32\msiinst.tmp 2
***
VerifySize: Unable to verify size: Source = NULL: c:\winnt\oem6.cat
***
An error in updating your system has occurred.
Select 'OK' to undo the changes that
have been made, or select 'Cancel' to quit. If you select 'Cancel', your
system will be
left in a partially updated state and may not work correctly.
***
Message displayed to the user: An error in updating your system has
occurred.
Select 'OK' to undo the changes that have been made, or select 'Cancel' to
quit. If you
select 'Cancel', your system will be left in a partially updated state and
may not work
corr
***
User Input: OK
***
Starting process: C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe
/~ -u
***
Dirty Uninstall was successful
***
=======================================================
Please any suggestions!