Service Pack 4 Setup encountered an error:

  • Thread starter Thread starter FLF
  • Start date Start date
F

FLF

AN ERROR OCCURRED UPDAING YOUR SYSTEM

LOG:

Starting process: sptsupd.exe
***
Return Code = 0
***
Starting process: C:\WIN2000\system32\sp4iis.exe -l
***
Return Code = 0
***
Starting process: "c:\56c9976e1a77791232dccf522f6e7dd4\i386\\update\updcrl.exe" -e -r "c:\56c9976e1a77791232dccf522f6e7dd4\i386\\update\verisignpub1.crl"
***
Return Code = 4294967295
***
Starting process: C:\WIN2000\system32\shmgrate.exe UpdateOCVersion
***
Return Code = 0
***
Starting process: C:\WIN2000\system32\shmgrate.exe AddConfigurePrograms
***
Return Code = 0
***
Starting process: C:\WIN2000\system32\msmqprop.exe /u
***
Return Code = 4294967295
***
Starting process: C:\WIN2000\system32\wzcsetup.exe /i /P
***
Return Code = 2147942402
***
DoInstallation:RunInfProcesses for ProcessesToRun Failed
***
Service Pack 4 Setup encountered an error: An error in updating your system has occurred.
***
Failed Deleting C:\WIN2000\system32\msiinst.tmp 2
***
VerifySize: Unable to verify size: Source = NULL: c:\win2000\oem20.cat
***
An error in updating your system has occurred.
Select 'OK' to undo the changes that have been made, or select 'Cancel' to quit. If you select 'Cancel', your system will be left in a partially updated state and may not work correctly.
***
Message displayed to the user: An error in updating your system has occurred.
Select 'OK' to undo the changes that have been made, or select 'Cancel' to quit. If you select 'Cancel', your system will be left in a partially updated state and may not work corr
***
User Input: OK
***
Starting process: C:\WIN2000\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u
***
Dirty Uninstall was successful
***

I downloaded and installed Hotfix 313664 as someone suggested, but same error occurred again.

ANyone know where I can go from here to get SP4 installed?
 
Send the last entries of the msmqprop.log

--
--
Daniel Chang
Server Setup Team

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AN ERROR OCCURRED UPDAING YOUR SYSTEM

LOG:

Starting process: sptsupd.exe
***
Return Code = 0
***
Starting process: C:\WIN2000\system32\sp4iis.exe -l
***
Return Code = 0
***
Starting process:
"c:\56c9976e1a77791232dccf522f6e7dd4\i386\\update\updcrl.exe" -e -r
"c:\56c9976e1a77791232dccf522f6e7dd4\i386\\update\verisignpub1.crl"
***
Return Code = 4294967295
***
Starting process: C:\WIN2000\system32\shmgrate.exe UpdateOCVersion
***
Return Code = 0
***
Starting process: C:\WIN2000\system32\shmgrate.exe AddConfigurePrograms
***
Return Code = 0
***
Starting process: C:\WIN2000\system32\msmqprop.exe /u
***
Return Code = 4294967295
***
Starting process: C:\WIN2000\system32\wzcsetup.exe /i /P
***
Return Code = 2147942402
***
DoInstallation:RunInfProcesses for ProcessesToRun Failed
***
Service Pack 4 Setup encountered an error: An error in updating your system
has occurred.
***
Failed Deleting C:\WIN2000\system32\msiinst.tmp 2
***
VerifySize: Unable to verify size: Source = NULL: c:\win2000\oem20.cat
***
An error in updating your system has occurred.
Select 'OK' to undo the changes that have been made, or select 'Cancel' to
quit. If you select 'Cancel', your system will be left in a partially
updated state and may not work correctly.
***
Message displayed to the user: An error in updating your system has
occurred.
Select 'OK' to undo the changes that have been made, or select 'Cancel' to
quit. If you select 'Cancel', your system will be left in a partially
updated state and may not work corr
***
User Input: OK
***
Starting process: C:\WIN2000\$NtServicePackUninstall$\spuninst\spuninst.exe
/~ -u
***
Dirty Uninstall was successful
***

I downloaded and installed Hotfix 313664 as someone suggested, but same
error occurred again.

ANyone know where I can go from here to get SP4 installed?
 
Daniel

I have the same problem & the msmqprop.log is

MSMQ/Netname Kerberos Property Utility - Version 5.00.2195.6683

Microsoft(R) Windows (R) 2000 Operating System
Copyright (C) Microsoft Corp. 1981-2001


01/29/2004 12:10:31:0312 This utility must be run on a node that is a member of a Server Cluster

--- Log End ---

Any idea? Thanks

Calvi
 
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