Answers inline...
Conversation in its entirety:
http://groups.google.com/group/micr...a8210?lnk=st&q=author:ColinC#29fc58d251fa8210
having a small problem with installing service pack 2. When I try
to install it gets to a certain point (after verification) and
then says it cannot proceed because services.exe is being used by
another user or program. I have tried installing in safe mode but
to no avail - can anyone help?
db ´¯`·.. > said:
yeh, install it
via safemode.
db ´¯`·.. ><)))º>` .. .,
I am unsure if you just overlooked the OPs comment or if you were trying
to be sarcastic in this case...
ColinC wrote, "... I have tried installing in safe mode but to no avail
..."
So if it was a suggested course of action - I believe the OP has already
tried this.
ColinC,
I recommend you download the full installation file:
Direct Download of Service Pack 2 (SP2) for Windows XP
http://snipurl.com/8bqy
Save it to your desktop and install from there (double-click to run, etc.)
Before you do that, however; be sure to prepare for the update.
<snipped>
<the entirety of the conversation can be found using the link at the top of
this message>
db ´¯`·.. > said:
obviously i overlooked
that fact.
might it be possible
that instead of providing
a most valuable and professional
critique, you might spend you
most valuable time providing a
solution.....? << sarcastic just
incase you don't know the diff.
possibly, the reason the o.p.
decided at this stage in time
to install sp2 was due to the
fact that other problems arose.
then when other programs could
not be installed, sp2 was attempted
and suffered the same fate.
prey tell, what would thou
suggest in the scenario above???
Shenan Stanley wrote in message
I realize that is sarcasm - but I did provide a solution to the OP
in ther same response I provided the critique of your posting. ;-)
I would have made the same suggestions I did in the same response
I gave when I critiqued your response... I will include them
below...
<snipped>
<the entirety of the conversation can be found using the link at the top of
this message>
<below here - the reply is inline and at the end...>
db ´¯`·.. > said:
the instructions for the o.p.
and the critique was directed to
me.
Well, yes.
I believe I made that quite clear in the original response.
I directed my responses with a greeting block before each section.
The section starting with " db ´¯`·.. ><)))º>` .. .," would be the part
directed towards you.
The section starting with "CoinC," would be the part directed towards the
OP.
db ´¯`·.. > said:
You are correct - that was a web page I could have suggested. I saw no need
for it at this time. Some basic troubleshooting steps and learning how to
clean the computer and properly prepare it for SP2 would speed up any future
conversations - and if the latter was necessary at that future date (if the
general cleanup did not resolve the issue) I would have given it like this:
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
db ´¯`·.. > said:
That would be a bit too cryptic, I believe, for the OP to go through. It
really isn't very specific to their problem - as it is a search for "cannot
install SP2" in the "microsoft.public.windowsupdate" newsgroup. If they had
known about that - they might not have posted here (or there is a
possibility they posted in both) and they gave a much better description
that that...
"... then says it cannot proceed because services.exe is being used by
another user or program ..."
So a search I might suggest would have been more along the lines of:
Windows XP cannot install SP2 services.exe in use
http://www.microsoft.com/windowsxp/...-8EB7A22FC6A0&dglist=&ptlist=&exp=&sloc=en-us
or
http://groups.google.com/groups/sea...nnot+install+SP2+services.exe+in+use&safe=off
Neither of which turned up anything for me of great use - so I did not
bother suggesting to the OP they look through the searches as well in case I
missed something - choosing instead to take a pro-active approach and have
them perform the basic steps they should do with any such major update - and
based off experience - SP2 qualifies.
some might consider
the responses by mvp's
as the final word rather
than helpful suggestions
by volunteers.
I would hope not - but you are probably correct.
Many people misunderstand what the MVP award is for/means. It does not mean
"end-all be-all of answer givers" or anything even close. It merely means
that one has been recognized by their peers for providing help and support
(via their volunteered time and knowledge) in these newsgroups. They are as
apt to being mistaken/incorrect as anyone else about these matters and any
that believe themselves above that are mistaken in that belief if nothing
else. ;-)
MVPs are volunteers - just like veryone else here. I can only speak for
myself - but I was a volunteer here long before I was awarded the title MVP
and I will likely be a volunteer here and in other similar places whether or
not the title comes along for the ride.
