C
confused
I hope someone can help me. I bought my pc from a local
independant shop, it's a second user pc and came with
windows xp pro already installed. When i first got it i
downloaded service pack 1 and was asked to put in a
product key, problem i didn't have one and had XX amount
of days to activate windows, i phoned the shop i bought
it from and they told me that they couldn't give it to me
as i might give it to someone else and that i was to take
the pc in and they would sort it out. Although their
reason for not giving me the key was extremely lame i
took it in and they told me they would have to re-install
xp and i would therefore lose all files on my pc. I don't
know much about computers but thought it was a bit odd,
they said it happened because service pack 1 was already
installed and they didn't understand why windows auto
update said i needed to download it. Their advice was to
disable auto update and then iwouldn't have any more
problems. That was okay until i downloaded something for
msn messenger recently that has told me i need to install
service pack 1 before i can install the other programme.
Now i am really confused. I'm wary of downloading and
installing service pack 1 again in case the same thing
happens as i have so many important files on my pc that i
can't lose this time around. Please help!!!
independant shop, it's a second user pc and came with
windows xp pro already installed. When i first got it i
downloaded service pack 1 and was asked to put in a
product key, problem i didn't have one and had XX amount
of days to activate windows, i phoned the shop i bought
it from and they told me that they couldn't give it to me
as i might give it to someone else and that i was to take
the pc in and they would sort it out. Although their
reason for not giving me the key was extremely lame i
took it in and they told me they would have to re-install
xp and i would therefore lose all files on my pc. I don't
know much about computers but thought it was a bit odd,
they said it happened because service pack 1 was already
installed and they didn't understand why windows auto
update said i needed to download it. Their advice was to
disable auto update and then iwouldn't have any more
problems. That was okay until i downloaded something for
msn messenger recently that has told me i need to install
service pack 1 before i can install the other programme.
Now i am really confused. I'm wary of downloading and
installing service pack 1 again in case the same thing
happens as i have so many important files on my pc that i
can't lose this time around. Please help!!!