Service Pack 1 a

  • Thread starter Thread starter Natalie Ross
  • Start date Start date
N

Natalie Ross

Tried to download and install SP1A but after downloading
and in the middle of installation , window disappeared.
Message came up saying that installation had failed and
to retry. Did that and same message came up 6 times more.
When I went back to Windows Update, there was no mention
of SP1A at all and when I look at installation history,
it lists the 6 failed attempts and the 7th says "in
progress" but it has been saying that for 2 days. Is
there some way I could uninstall the download, which was
successful and start over,and where would I find it?

Thanks,
Natalie Ross
 
Natalie --

Follow these instructions:

Step #1:

Perform a Disk Cleanup:

Go to Start > Programs > Accessories > System Tools > Disk Cleanup

Step #2:

Go to Start > Run and type: MSCONFIG , and hit enter.
Select "Normal Startup", click "apply" and reboot.

Step #3:

1. Start the Administrative Tools utility in your Control Panel.
2. Double-click Services.
3. Right-click "Cryptographic Services", and then click Properties.
4. Click "Automatic" for Startup type, and then click Start.
5. Try installing the Updates again. If the problem persists, go to Step 6.
6. Click Start, and then click Run.
7. In the Open box, type: CMD , and then click OK.
8. At the Command Prompt, type (or Copy & Paste) the following commands,
each individually, pressing ENTER after each line:

net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

Type EXIT to close the Command Prompt, and visit Windows Update again.


**** ALTERNATIVE ****

Windows XP Service Pack 1 (direct download)
http://www.microsoft.com/WindowsXP/pro/downloads/servicepacks/sp1/default..asp

Note: Select "Network Installation" (32-bit)


--
Nicholas

-------------------------------------------------------------------------


| Tried to download and install SP1A but after downloading
| and in the middle of installation , window disappeared.
| Message came up saying that installation had failed and
| to retry. Did that and same message came up 6 times more.
| When I went back to Windows Update, there was no mention
| of SP1A at all and when I look at installation history,
| it lists the 6 failed attempts and the 7th says "in
| progress" but it has been saying that for 2 days. Is
| there some way I could uninstall the download, which was
| successful and start over,and where would I find it?
|
| Thanks,
| Natalie Ross
 
-----Original Message-----
Tried to download and install SP1A but after downloading
and in the middle of installation , window disappeared.
Message came up saying that installation had failed and
to retry. Did that and same message came up 6 times more.
When I went back to Windows Update, there was no mention
of SP1A at all and when I look at installation history,
it lists the 6 failed attempts and the 7th says "in
progress" but it has been saying that for 2 days. Is
there some way I could uninstall the download, which was
successful and start over,and where would I find it?

Thanks,
Natalie Ross
.


Download the Network install from MS site:
http://www.microsoft.com/windowsxp/pro/downloads/servicepac
ks/sp1/
The short link to the same location:
http://tinyurl.com/1cu3


Hope this helps!

Gary Thorn
MVP-Windows Technologies/Xbox
Associate Expert

This posting is provided "AS IS" with no warranties, and
confers no rights

More about the Windows XP Expert Zone:


More about the MS MVP Program:
http://tinyurl.com/n08
 
If you are talking about the update to Internet Explorer
6, here is the fix for it. What worked for me was step 3,
removing the files from the uninstall folder. Good luck

These instructions are from Jim Byrd:

Yours is a fairly common complaint, and this is my
standard spiel
about such install problems. There are three things you
might want to
check. In any of these install fixes, to quote Steve
Cochran, "It is
essential that no "interfering" software be running during
the install and
subsequent reboot. This is particularly true of antivirus
software. Most
or many of the corrupt installs involve installations
while AV or other
software is loaded and these prevent the ability of the
setup process to
upgrade dlls, and consequently installations fail or are
incomplete." In
addition, I would suggest disabling ALL Norton software,
particularly System
Doctor, if present.

Fix # 1: Try running ie6setup in Safe Mode. This was
suggested by
Microsoft Support to one correspondent and worked for him
after he had tried
the fixes described below. If it doesn't for you then try
the following.

Fix # 2: First, make sure in Win
Explorer/Tools/FolderOptions/View that you
show hidden and system files and show extensions. If your
OS is NT, then
you MUST be logged on as Administrator both to install and
for the first
reboot. Based on my own experience, I believe this is
also a good practice
for Win2k, but MS does not say it's required in that case.

Look in your c:\windows\inf folder and see if you find any
files named
oemxx.inf which have a length of 0 (zero), where the xx
can be any number.
There could be potentially many thousands. If you do, you
need to erase
these. To do this, first select the c:\windows\inf
folder, then hit Search.
In the Search pane on the left, enter oem*.inf and down at
the bottom click
Size and At Most and 1 (one). Then do Search. When it
finishes, you should
have all of the zero length oemxx.inf files listed in the
right pane along
with possibly some of size 1K. Do CNTL A to select all of
them. Now hold
down CNTL while you click on (de-select) all of those at
the top that are
1K, so the only the 0K size files are left selected. Now
hold down SHIFT
and click DELETE to delete the zero length oemxx.inf files
without sending
them to the Recycle Bin. It will take some time if you've
a lot of these
files, so be patient. You'll know when it's done.

Now re-start your computer into DOS and run Scandisk C:,
fixing any errors.
If you're not NT or Win2k, also run Scanreg /fix. Re-boot
to Windows and
defrag your computer (which will also probably take a
little time), and try
your install again from Safe mode.. If it works, fine.

Fix # 3: If not, or if you didn't have such zero length
oemxx.inf type
files to start with, try the following. Find the
c:\program files\internet
explorer\uninstall information folder (It may be named
something slightly
different depending on your operating system, for example,
just Uninstall in
WinME.) It probably will be hidden, and you will have to
un-hid it. Right
click on the folder, select properties, then un-tick the
Hidden attribute.
(If you don't have this folder, then create an empty one
named: c:\program
files\internet explorer\uninstall information - now try
your install again
in Safe mode, re-selecting all components, even those
already bolded. See
below.)

Now create a new empty folder and call it something
like "IE Delete Backup".
Move the contents of the \uninstall information folder to
the new folder you
created. (Just the contents - leave the old folder
there.) Now try the
install again from the start in Safe mode, re-selecting
all components, even
those already bolded, that you want using the Advanced
option, and see if
this works. It has in many, many cases, but not all. If
it doesn't, you
can just restore the files you saved in "IE Delete
Backup". Let us know how
you make out, so that if this doesn't help, perhaps
someone else can suggest
something else for you. Regards, Jim Byrd
 
-----Original Message-----
Tried to download and install SP1A but after downloading
and in the middle of installation , window disappeared.
Message came up saying that installation had failed and
to retry. Did that and same message came up 6 times more.
When I went back to Windows Update, there was no mention
of SP1A at all and when I look at installation history,
it lists the 6 failed attempts and the 7th says "in
progress" but it has been saying that for 2 days. Is
there some way I could uninstall the download, which was
successful and start over,and where would I find it?

Thanks,
Natalie Ross
.
 
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