Service hang report

  • Thread starter Thread starter naomi
  • Start date Start date
N

naomi

Hello,
I am having issues windows loading to the user menu. When I turn on my
laptop 3 out of 5 times I recieve a "please standby" message while I wait for
windows to load...the problem is described as "Service HP CUE DeviceDiscovery
Service hung on starting."

any help would be obliged.
 
Looks to be part of a HP printer/MFC driver set. Disconnect the
printer/MFC, remove the drivers in Programs and Features, reboot the
computer, download the latest drivers from the HP web site, then install
them according to the manufacturer's directions being sure to note any
advice on when to connect the printer in the driver install process.
 
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