Server Sessions not "remembering" user settings

  • Thread starter Thread starter gbITMgr
  • Start date Start date
G

gbITMgr

We are running Windows 2000 SP4 Terminal Servers with Citrix MetaFrameXP
FR3.

Some users are complaining that during their sessions their personal
settings are not being remembered by the server. Here's two examples from
Outlook:

- Does not remember how to handle certain attachments types (i.e. - Always
Open .jpg file)
- Does not properly auto-complete partially typed in names in the To field

Is there a particular reason for this? Is it a permissions problem to the
registry or something like that? Any help is great appreciated. Thank you.
 
If someone changes their settings, verify that the
settings are being stored in the user's registry properly,
and then see what happens when they logout. It might be
that their local profile isn't being written back to their
roaming profile correctly and thus, the settings are lost.

If the settings are being lost mid-session, then you might
be having a different problem. I would have a person
change a setting, then look at the permissions in the
registry to see if everything looks alright.

-M
 
Back
Top