Server Address in E-Mail Account Replaced by Localhost

  • Thread starter Thread starter Kent Vesser
  • Start date Start date
K

Kent Vesser

I have been seeing a recurring error involving my e-mail
accounts in Outlook 2002. Every so often the "Incoming
Mail Server" stored for each of my six accounts is
replaced with the word "localhost" and the server name is
tacked on in the "User Name" field as follows "{user name}/
{server name}. The "Outgoing Mail Server" information is
unaffected. The first I become aware of this issue is
when I see an "Enter Network Password" dialog box pop up
which shows the server name after the user name on
the "User Name" line and the word "localhost"
next "Server." Obviously this stops mail from being sent
or received, since the mail server isn't being contacted
and the user name is now wrong. Luckily, it doesn't erase
the server name entirely and I can cut and paste it back
where it belongs in my e-mail account setup, so this is
mostly just an annoyance, since I don't have to go digging
up server addresses. Still, this doesn't seem like
a "feature" that is supposed to be there.
 
When I have seen this in the past it was an anti-virus program such as
Norton that was making the change. You may want to check your settings in
your anti-virus program if you are running one. If the anti-virus is setup
to monitor your incoming mail then that is probably what is causing the
issue. You would then want to talk to the anti-virus company to find out
how it is supposed to work. I hope this helps.

Robert Findlay
Partner Technical Lead -- Outlook/Office Setup
Microsoft Technical Support for Platforms and Business Applications


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