serious problem after updating

  • Thread starter Thread starter Beverley
  • Start date Start date
B

Beverley

Hi I am new to this group and new to windows xp, I am
writing this on another computer as mine has crashed big
time.
while working on the computer this morning I got the
little pop up window re windows updates available for my
computer, I had the options of remind me later or to
install, I foolishly clicked install and left the room to
do other things, when I returned the computer has
obviously tried to restart and could not, I get the
message while trying to load 'A disk read error occurred
press ctrl & alt & del to restart" but when I do this I
can only get back to this same page, windows does not
load.
I hope someone can help me.
TIA
Beverley
 
try this, when you get booted up and back to this "page"
right click blank space task bar at the buttom, click
task manager then end task. then turn off pc a few min,
reboot. or if that don't work, use recovery disk when you
turn it on.
 
I think your hard drive has failed and it has nothing to do with the update.
How old was the HD and what brand?

I had a Fujitsu drive pack it in under warranty and it's replacement died
too. Unfortunately, some drives are very unreliable.
 
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