serious Outlook2007 meltdown

  • Thread starter Thread starter Guest
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Guest

I apologize if an answer to my problem is in a FAQ somewhere, but I am have
been trying to repair my outlook for days now and I am only making it worse.
Briefly, I could get forwarded pop mail, but Outlook would not connect with
my exchange server (4smartphone.net). However, it works fine on my phone, so
I know the problem must be in Outlook. I deleted my Exchange Server profile
and wiped out everything and now Outlook won't even open. I have downloaded
OutlookTools 2.1 and tried to regenerate my .pst and .ost files, but Outlook
still won't open. All of my contacts, messages, et cetera are still on my
exchange server. If anyone has any suggestions, I would love to hear them.
Basically, I don't understand why I can't connect to my server, and even if
I get outlook running again (I've even tried the /resetfolders and /firstrun
switches.) how will I be able to safely pull my old info off the server
without writing over it with my newly blank files. Thanks for any help you
can offer.
 
Have you recreated your Outlook profile that points to your Microsoft
Exchange server? Are you able to use OWA to connect to your mailbox?
 
I have recreated the profile, but for some reason it no longer points me to
my server and I have to enter it manually (snshbea106.4smartphone.snx).
However, it says that it cannot connect when Outlook is offline et cetera. I
don't know why it won't automatically contact the server and implement the
correct settings anymore. The good news is I can now start outlook and
access all of my contacts, saved messages et cetera and my pop mail. Just no
exchange server and 4smartphone are very unhelpful when it comes to this type
of support. Thanks.
BTW, I have no problem accessing the server through OWA or through my mobile
device.
 
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