serious dns issue

  • Thread starter Thread starter Todd Ellington
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T

Todd Ellington

Hi.

I just put a new server online running Windows 2000 Server. Initially, I
installed DNS Server and set it up with the primary domain. This is a public
web server. After getting it to the data center, it would not access the
internet. All the web sites hosted by the server would serve up no problem
but from the terminal, I could not get out anywhere. Now I'm having a more
serious issue. I use iMail as the mail server and mail going to domains
hosted by other than my server will not reach the host. It's clearly a DNS
issue. I've uninstalled the DNS Server and set the network properties to the
datacenter defaults (so that the network should be using their dns servers)
but it isn't. nslookup times out on all specified DNS servers. HELP HELP
HELP

Todd Ellington
 
In
Todd Ellington said:
Hi.

I just put a new server online running Windows 2000 Server.
Initially, I installed DNS Server and set it up with the primary
domain. This is a public web server. After getting it to the data
center, it would not access the internet. All the web sites hosted by
the server would serve up no problem but from the terminal, I could
not get out anywhere. Now I'm having a more serious issue. I use
iMail as the mail server and mail going to domains hosted by other
than my server will not reach the host. It's clearly a DNS issue.
I've uninstalled the DNS Server and set the network properties to the
datacenter defaults (so that the network should be using their dns
servers) but it isn't. nslookup times out on all specified DNS
servers. HELP HELP HELP

Todd Ellington
Click to expand...

Are the root hints resolved?
Is there a "." (dot) forward lookup zone?
Can you ping the gateway?
 
Well, currently the DNS server isn't installed. I uninstalled it in hopes
that would resolve the issue but, when it was installed, no. I didn't set it
up to be a root server. The root hints were in there also. So right now,
it's basically a plain web server with now dns server installed. I can ping
the gateway no problem. I can actually ping any IP address and it responds
back. It's just name resolution that's not functioning.
 
In
Todd Ellington said:
Well, currently the DNS server isn't installed. I uninstalled it in
hopes that would resolve the issue but, when it was installed, no. I
didn't set it up to be a root server. The root hints were in there
also. So right now, it's basically a plain web server with now dns
server installed. I can ping the gateway no problem. I can actually
ping any IP address and it responds back. It's just name resolution
that's not functioning.
Click to expand...

Let me get this straight, from THIS machine you cannot resolve any name
using any DNS server?
 
Correct and at present, the settings are identical to it's predecessor which
had no problems connecting. The only difference is that this one initially
had DNS server installed and now it doesn't.
 
In
Todd Ellington said:
Correct and at present, the settings are identical to it's
predecessor which had no problems connecting. The only difference is
that this one initially had DNS server installed and now it doesn't.
Click to expand...
I had a computer doing this a few weeks ago and this fixed it. I could ping
any IP but could not ping a name, nslookup would not work and I could not
open any web site.

http://support.microsoft.com/default.aspx?scid=kb;en-us;817571&FR=1
 
Thanks Kevin. I'll have a tech that's closer to the data center than me go
down there and do it... It can't be done here. I'll let you know if it fixes
it.

Todd
 
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