Serial Ports and Vista

  • Thread starter Thread starter John Germany
  • Start date Start date
J

John Germany

Hi all,
I have a cash drawer that attatches to my computer via a serial port. My XP
machine crashed not long ago and I bought a Vista computer, but it does not
have a serial port available. I have a serial to USB cable adapter, but I
cannot get my cash drawer to open using it. Does anyone know how to open
the cash drawer using this adapter?
Thanks.
 
John said:
Hi all,
I have a cash drawer that attatches to my computer via a serial port.
My XP machine crashed not long ago and I bought a Vista computer, but it
does not have a serial port available. I have a serial to USB cable
adapter, but I cannot get my cash drawer to open using it. Does anyone
know how to open the cash drawer using this adapter?
Thanks.
Click to expand...

You need to contact the cash drawer hardware/software tech support to
see if Vista is supported.


Malke
 
John,
In addition to Malke's comments...
1.- Have you successfully installed the drivers for the USB to serial adapter?
2.- Is the virtual serial port number (e.g.: COM1, etc.) the same as it was
before in XP? Your software might be addressing the wrong port number,
preventing the communication with the cash drawer.
3.- The cash drawer program might be using a 32-bit driver incompatible with
your Vista version, whether 32-bit or 64-bit, and that would also make it not
to work.

Carlos
 
In addition to what others have said you could also have a power issue if
the serial connection is meant to power the solenoid releasing the drawer
and not just signal it to open. If the computer has a spare slot it might
be simpler to just add in an serial port card.
 
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