Serial Port Enumeration Problem

  • Thread starter Thread starter Boby George
  • Start date Start date
B

Boby George

I see the following error in my FBA log file. The system does work
though. There are 6 serial ports in my hardware. 2 from south bridge and
another 4 from a SuperIO chip hanging off the LPC bus.

Errors are towards the end of the text below. After FBA, if I go to
device manager, I see COM1, COM1, COM2, COM2, COM3 and COM4 instead of
expected COM1, COM2, COM3, COM4, COM5 and COM6.

Any idea what is going on here.

Thanks,

Boby



10:46:26 AM - [FBAAddDevInstanceId]
PCI\VEN_8086&DEV_359B&SUBSYS_00000000&REV_0A\3&61AAA01&0&40
10:46:27 AM - [FBAAddDevInstanceId]
PCI\VEN_8086&DEV_25AC&SUBSYS_72708086&REV_02\3&61AAA01&0&ED
10:46:28 AM - [FBAAddDevInstanceId] ACPI\PNP0501\6
10:46:29 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&1FAFD51A&0&1
10:46:30 AM - [FBAAddDevInstanceId] ISAPNP\READDATAPORT\0
10:46:31 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&1FAFD51A&0&0
10:46:32 AM - [FBAAddDevInstanceId]
PCI\VEN_12D8&DEV_E110&SUBSYS_00000000&REV_02\4&136B2D01&0&0020
10:46:33 AM - [FBAAddDevInstanceId]
PCI\VEN_8086&DEV_105E&SUBSYS_125E8086&REV_06\4&1855300&0&0010
10:46:34 AM - [FBAAddDevInstanceId] ACPI\PNP0F03\4&1F443D2A&0
10:46:36 AM - [FBAAddDevInstanceId] ACPI\PNP0C04\4&1F443D2A&0
10:46:37 AM - [FBAAddDevInstanceId] ACPI\PNP0C02\4&1F443D2A&0
10:46:37 AM - [FBAAddDevInstanceId] ACPI\PNP0B00\4&1F443D2A&0
10:46:38 AM - [FBAAddDevInstanceId]
PCI\VEN_8086&DEV_105E&SUBSYS_125E8086&REV_06\4&1855300&0&0110
10:46:39 AM - [FBAAddDevInstanceId] ACPI\PNP0800\4&1F443D2A&0
10:46:40 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&16F570E5&0&1
10:46:41 AM - [FBAAddDevInstanceId] ACPI\PNP0501\5
10:46:43 AM - [FBAAddDevInstanceId] ACPI\PNP0501\4
10:46:44 AM - [FBAAddDevInstanceId] ACPI\PNP0501\3
10:46:45 AM - [FBAAddDevInstanceId] ACPI\PNP0501\2
10:46:46 AM - [FBAAddDevInstanceId] ACPI\PNP0501\1
10:46:47 AM - [FBAAddDevInstanceId] ACPI\PNP0303\4&1F443D2A&0
10:46:48 AM - [FBAAddDevInstanceId] ACPI\PNP0200\4&1F443D2A&0
10:46:49 AM - [FBAAddDevInstanceId] ACPI\PNP0100\4&1F443D2A&0
10:46:50 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&16F570E5&0&0
10:46:51 AM - [FBAAddDevInstanceId] ACPI\PNP0000\4&1F443D2A&0
10:46:52 AM - [FBAAddDevInstanceId]
PCI\VEN_10B5&DEV_6520&SUBSYS_00000000&REV_CB\5&275BA51&0&500020
10:46:53 AM - [FBAAddDevInstanceId]
IDE\DISKWDC_WD1200JD-00HBB0_____________________08.02D08\5&12C7DBBA&0&0.0.0
10:46:54 AM - [FBAAddDevInstanceId]
PCI\VEN_1002&DEV_4C66&SUBSYS_AE40CCEC&REV_02\6&1FAA6426&0&00500020
10:46:55 AM - [FBAInstallNullDriver]
PCI\VEN_1002&DEV_4C66&SUBSYS_AE40CCEC&REV_02\6&1FAA6426&0&00500020
10:46:57 AM - [FBAAddDevInstanceId] USB\ROOT_HUB20\4&80B7FAF&0
10:46:58 AM - [FBAAddDevInstanceId] USB\ROOT_HUB\4&18A54B30&0
10:47:01 AM - [FBAAddDevInstanceId] USB\ROOT_HUB\4&19F41BC&0
10:47:04 AM - [FBASkipDevice] USB\ROOT_HUB\4&18A54B30&0
10:47:05 AM - [FBALaunch] rundll32.exe hid.dll,HidservInstaller
/install (ExitCode: 0x0)
10:47:05 AM - [FBALaunch] rundll32.exe
C:\WINDOWS\system32\sti_ci.dll,InstallWiaService (ExitCode: 0x0)
10:47:06 AM - [FBALaunch] C:\WINDOWS\inf\unregmp2.exe /Shortcuts
/RegExts (ExitCode: 0x0)
10:47:06 AM - [FBALaunch] C:\WINDOWS\inf\unregmp2.exe /MigrateLibrary
(ExitCode: 0x0)
10:47:06 AM - [LegacyInstallThread] SetupDiCallClassInstaller Error:
0x2, Class: [Multi-port serial adapters]
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\6
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\5
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\4
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\3
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\2
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\1
 
Boby,

Seems like the class installer (Multi-port serial adapters) missing some files while installing the driver.
Or there could be conflicts in the hardware setup.

Please take a look at the \windows\setupapi.log to get more info about the errors.

--
=========
Regards,
KM
I see the following error in my FBA log file. The system does work though. There are 6 serial ports in my hardware. 2 from south
bridge and another 4 from a SuperIO chip hanging off the LPC bus.

Errors are towards the end of the text below. After FBA, if I go to device manager, I see COM1, COM1, COM2, COM2, COM3 and COM4
instead of expected COM1, COM2, COM3, COM4, COM5 and COM6.

Any idea what is going on here.

Thanks,

Boby



10:46:26 AM - [FBAAddDevInstanceId] PCI\VEN_8086&DEV_359B&SUBSYS_00000000&REV_0A\3&61AAA01&0&40
10:46:27 AM - [FBAAddDevInstanceId] PCI\VEN_8086&DEV_25AC&SUBSYS_72708086&REV_02\3&61AAA01&0&ED
10:46:28 AM - [FBAAddDevInstanceId] ACPI\PNP0501\6
10:46:29 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&1FAFD51A&0&1
10:46:30 AM - [FBAAddDevInstanceId] ISAPNP\READDATAPORT\0
10:46:31 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&1FAFD51A&0&0
10:46:32 AM - [FBAAddDevInstanceId] PCI\VEN_12D8&DEV_E110&SUBSYS_00000000&REV_02\4&136B2D01&0&0020
10:46:33 AM - [FBAAddDevInstanceId] PCI\VEN_8086&DEV_105E&SUBSYS_125E8086&REV_06\4&1855300&0&0010
10:46:34 AM - [FBAAddDevInstanceId] ACPI\PNP0F03\4&1F443D2A&0
10:46:36 AM - [FBAAddDevInstanceId] ACPI\PNP0C04\4&1F443D2A&0
10:46:37 AM - [FBAAddDevInstanceId] ACPI\PNP0C02\4&1F443D2A&0
10:46:37 AM - [FBAAddDevInstanceId] ACPI\PNP0B00\4&1F443D2A&0
10:46:38 AM - [FBAAddDevInstanceId] PCI\VEN_8086&DEV_105E&SUBSYS_125E8086&REV_06\4&1855300&0&0110
10:46:39 AM - [FBAAddDevInstanceId] ACPI\PNP0800\4&1F443D2A&0
10:46:40 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&16F570E5&0&1
10:46:41 AM - [FBAAddDevInstanceId] ACPI\PNP0501\5
10:46:43 AM - [FBAAddDevInstanceId] ACPI\PNP0501\4
10:46:44 AM - [FBAAddDevInstanceId] ACPI\PNP0501\3
10:46:45 AM - [FBAAddDevInstanceId] ACPI\PNP0501\2
10:46:46 AM - [FBAAddDevInstanceId] ACPI\PNP0501\1
10:46:47 AM - [FBAAddDevInstanceId] ACPI\PNP0303\4&1F443D2A&0
10:46:48 AM - [FBAAddDevInstanceId] ACPI\PNP0200\4&1F443D2A&0
10:46:49 AM - [FBAAddDevInstanceId] ACPI\PNP0100\4&1F443D2A&0
10:46:50 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&16F570E5&0&0
10:46:51 AM - [FBAAddDevInstanceId] ACPI\PNP0000\4&1F443D2A&0
10:46:52 AM - [FBAAddDevInstanceId] PCI\VEN_10B5&DEV_6520&SUBSYS_00000000&REV_CB\5&275BA51&0&500020
10:46:53 AM - [FBAAddDevInstanceId] IDE\DISKWDC_WD1200JD-00HBB0_____________________08.02D08\5&12C7DBBA&0&0.0.0
10:46:54 AM - [FBAAddDevInstanceId] PCI\VEN_1002&DEV_4C66&SUBSYS_AE40CCEC&REV_02\6&1FAA6426&0&00500020
10:46:55 AM - [FBAInstallNullDriver] PCI\VEN_1002&DEV_4C66&SUBSYS_AE40CCEC&REV_02\6&1FAA6426&0&00500020
10:46:57 AM - [FBAAddDevInstanceId] USB\ROOT_HUB20\4&80B7FAF&0
10:46:58 AM - [FBAAddDevInstanceId] USB\ROOT_HUB\4&18A54B30&0
10:47:01 AM - [FBAAddDevInstanceId] USB\ROOT_HUB\4&19F41BC&0
10:47:04 AM - [FBASkipDevice] USB\ROOT_HUB\4&18A54B30&0
10:47:05 AM - [FBALaunch] rundll32.exe hid.dll,HidservInstaller /install (ExitCode: 0x0)
10:47:05 AM - [FBALaunch] rundll32.exe C:\WINDOWS\system32\sti_ci.dll,InstallWiaService (ExitCode: 0x0)
10:47:06 AM - [FBALaunch] C:\WINDOWS\inf\unregmp2.exe /Shortcuts /RegExts (ExitCode: 0x0)
10:47:06 AM - [FBALaunch] C:\WINDOWS\inf\unregmp2.exe /MigrateLibrary (ExitCode: 0x0)
10:47:06 AM - [LegacyInstallThread] SetupDiCallClassInstaller Error: 0x2, Class: [Multi-port serial adapters]
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\6
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\5
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\4
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\3
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\2
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\1
Click to expand...
 
From memory you'll need to modify msports.inf. It has specific settings COMs
1,2,3 & 4 but nto the rest. Some reading of the DDK help files will be
required to get this to work.

Regards,

Stuart

KM said:
Boby,

Seems like the class installer (Multi-port serial adapters) missing some
files while installing the driver.
Or there could be conflicts in the hardware setup.

Please take a look at the \windows\setupapi.log to get more info about the
errors.

--
=========
Regards,
KM
I see the following error in my FBA log file. The system does work though.
There are 6 serial ports in my hardware. 2 from south bridge and another 4
from a SuperIO chip hanging off the LPC bus.

Errors are towards the end of the text below. After FBA, if I go to
device manager, I see COM1, COM1, COM2, COM2, COM3 and COM4 instead of
expected COM1, COM2, COM3, COM4, COM5 and COM6.

Any idea what is going on here.

Thanks,

Boby



10:46:26 AM - [FBAAddDevInstanceId]
PCI\VEN_8086&DEV_359B&SUBSYS_00000000&REV_0A\3&61AAA01&0&40
10:46:27 AM - [FBAAddDevInstanceId]
PCI\VEN_8086&DEV_25AC&SUBSYS_72708086&REV_02\3&61AAA01&0&ED
10:46:28 AM - [FBAAddDevInstanceId] ACPI\PNP0501\6
10:46:29 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&1FAFD51A&0&1
10:46:30 AM - [FBAAddDevInstanceId] ISAPNP\READDATAPORT\0
10:46:31 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&1FAFD51A&0&0
10:46:32 AM - [FBAAddDevInstanceId]
PCI\VEN_12D8&DEV_E110&SUBSYS_00000000&REV_02\4&136B2D01&0&0020
10:46:33 AM - [FBAAddDevInstanceId]
PCI\VEN_8086&DEV_105E&SUBSYS_125E8086&REV_06\4&1855300&0&0010
10:46:34 AM - [FBAAddDevInstanceId] ACPI\PNP0F03\4&1F443D2A&0
10:46:36 AM - [FBAAddDevInstanceId] ACPI\PNP0C04\4&1F443D2A&0
10:46:37 AM - [FBAAddDevInstanceId] ACPI\PNP0C02\4&1F443D2A&0
10:46:37 AM - [FBAAddDevInstanceId] ACPI\PNP0B00\4&1F443D2A&0
10:46:38 AM - [FBAAddDevInstanceId]
PCI\VEN_8086&DEV_105E&SUBSYS_125E8086&REV_06\4&1855300&0&0110
10:46:39 AM - [FBAAddDevInstanceId] ACPI\PNP0800\4&1F443D2A&0
10:46:40 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&16F570E5&0&1
10:46:41 AM - [FBAAddDevInstanceId] ACPI\PNP0501\5
10:46:43 AM - [FBAAddDevInstanceId] ACPI\PNP0501\4
10:46:44 AM - [FBAAddDevInstanceId] ACPI\PNP0501\3
10:46:45 AM - [FBAAddDevInstanceId] ACPI\PNP0501\2
10:46:46 AM - [FBAAddDevInstanceId] ACPI\PNP0501\1
10:46:47 AM - [FBAAddDevInstanceId] ACPI\PNP0303\4&1F443D2A&0
10:46:48 AM - [FBAAddDevInstanceId] ACPI\PNP0200\4&1F443D2A&0
10:46:49 AM - [FBAAddDevInstanceId] ACPI\PNP0100\4&1F443D2A&0
10:46:50 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&16F570E5&0&0
10:46:51 AM - [FBAAddDevInstanceId] ACPI\PNP0000\4&1F443D2A&0
10:46:52 AM - [FBAAddDevInstanceId]
PCI\VEN_10B5&DEV_6520&SUBSYS_00000000&REV_CB\5&275BA51&0&500020
10:46:53 AM - [FBAAddDevInstanceId]
IDE\DISKWDC_WD1200JD-00HBB0_____________________08.02D08\5&12C7DBBA&0&0.0.0
10:46:54 AM - [FBAAddDevInstanceId]
PCI\VEN_1002&DEV_4C66&SUBSYS_AE40CCEC&REV_02\6&1FAA6426&0&00500020
10:46:55 AM - [FBAInstallNullDriver]
PCI\VEN_1002&DEV_4C66&SUBSYS_AE40CCEC&REV_02\6&1FAA6426&0&00500020
10:46:57 AM - [FBAAddDevInstanceId] USB\ROOT_HUB20\4&80B7FAF&0
10:46:58 AM - [FBAAddDevInstanceId] USB\ROOT_HUB\4&18A54B30&0
10:47:01 AM - [FBAAddDevInstanceId] USB\ROOT_HUB\4&19F41BC&0
10:47:04 AM - [FBASkipDevice] USB\ROOT_HUB\4&18A54B30&0
10:47:05 AM - [FBALaunch] rundll32.exe hid.dll,HidservInstaller
/install (ExitCode: 0x0)
10:47:05 AM - [FBALaunch] rundll32.exe
C:\WINDOWS\system32\sti_ci.dll,InstallWiaService (ExitCode: 0x0)
10:47:06 AM - [FBALaunch] C:\WINDOWS\inf\unregmp2.exe /Shortcuts
/RegExts (ExitCode: 0x0)
10:47:06 AM - [FBALaunch] C:\WINDOWS\inf\unregmp2.exe /MigrateLibrary
(ExitCode: 0x0)
10:47:06 AM - [LegacyInstallThread] SetupDiCallClassInstaller Error:
0x2, Class: [Multi-port serial adapters]
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\6
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\5
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\4
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\3
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\2
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\1
Click to expand...
Click to expand...
 
Yup, that a good point.
If that's the case, there will be multiple mapping mentioned for specific port number in the SetupApi.log. And that might be the
reason for the conflict.

You can modify the port settings and names under [HKLM\SYSTEM\CurrentControlSet\Enum\Root\*PNP0501] reg key (sometimes *PNP0500).
(search there for entries like DosDeviceName)

--
=========
Regards,
KM


Stuart Langley said:
From memory you'll need to modify msports.inf. It has specific settings COMs 1,2,3 & 4 but nto the rest. Some reading of the DDK
help files will be required to get this to work.

Regards,

Stuart

KM said:
Boby,

Seems like the class installer (Multi-port serial adapters) missing some files while installing the driver.
Or there could be conflicts in the hardware setup.

Please take a look at the \windows\setupapi.log to get more info about the errors.

--
=========
Regards,
KM
I see the following error in my FBA log file. The system does work though. There are 6 serial ports in my hardware. 2 from south
bridge and another 4 from a SuperIO chip hanging off the LPC bus.

Errors are towards the end of the text below. After FBA, if I go to device manager, I see COM1, COM1, COM2, COM2, COM3 and COM4
instead of expected COM1, COM2, COM3, COM4, COM5 and COM6.

Any idea what is going on here.

Thanks,

Boby



10:46:26 AM - [FBAAddDevInstanceId] PCI\VEN_8086&DEV_359B&SUBSYS_00000000&REV_0A\3&61AAA01&0&40
10:46:27 AM - [FBAAddDevInstanceId] PCI\VEN_8086&DEV_25AC&SUBSYS_72708086&REV_02\3&61AAA01&0&ED
10:46:28 AM - [FBAAddDevInstanceId] ACPI\PNP0501\6
10:46:29 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&1FAFD51A&0&1
10:46:30 AM - [FBAAddDevInstanceId] ISAPNP\READDATAPORT\0
10:46:31 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&1FAFD51A&0&0
10:46:32 AM - [FBAAddDevInstanceId] PCI\VEN_12D8&DEV_E110&SUBSYS_00000000&REV_02\4&136B2D01&0&0020
10:46:33 AM - [FBAAddDevInstanceId] PCI\VEN_8086&DEV_105E&SUBSYS_125E8086&REV_06\4&1855300&0&0010
10:46:34 AM - [FBAAddDevInstanceId] ACPI\PNP0F03\4&1F443D2A&0
10:46:36 AM - [FBAAddDevInstanceId] ACPI\PNP0C04\4&1F443D2A&0
10:46:37 AM - [FBAAddDevInstanceId] ACPI\PNP0C02\4&1F443D2A&0
10:46:37 AM - [FBAAddDevInstanceId] ACPI\PNP0B00\4&1F443D2A&0
10:46:38 AM - [FBAAddDevInstanceId] PCI\VEN_8086&DEV_105E&SUBSYS_125E8086&REV_06\4&1855300&0&0110
10:46:39 AM - [FBAAddDevInstanceId] ACPI\PNP0800\4&1F443D2A&0
10:46:40 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&16F570E5&0&1
10:46:41 AM - [FBAAddDevInstanceId] ACPI\PNP0501\5
10:46:43 AM - [FBAAddDevInstanceId] ACPI\PNP0501\4
10:46:44 AM - [FBAAddDevInstanceId] ACPI\PNP0501\3
10:46:45 AM - [FBAAddDevInstanceId] ACPI\PNP0501\2
10:46:46 AM - [FBAAddDevInstanceId] ACPI\PNP0501\1
10:46:47 AM - [FBAAddDevInstanceId] ACPI\PNP0303\4&1F443D2A&0
10:46:48 AM - [FBAAddDevInstanceId] ACPI\PNP0200\4&1F443D2A&0
10:46:49 AM - [FBAAddDevInstanceId] ACPI\PNP0100\4&1F443D2A&0
10:46:50 AM - [FBAAddDevInstanceId] PCIIDE\IDECHANNEL\4&16F570E5&0&0
10:46:51 AM - [FBAAddDevInstanceId] ACPI\PNP0000\4&1F443D2A&0
10:46:52 AM - [FBAAddDevInstanceId] PCI\VEN_10B5&DEV_6520&SUBSYS_00000000&REV_CB\5&275BA51&0&500020
10:46:53 AM - [FBAAddDevInstanceId] IDE\DISKWDC_WD1200JD-00HBB0_____________________08.02D08\5&12C7DBBA&0&0.0.0
10:46:54 AM - [FBAAddDevInstanceId] PCI\VEN_1002&DEV_4C66&SUBSYS_AE40CCEC&REV_02\6&1FAA6426&0&00500020
10:46:55 AM - [FBAInstallNullDriver] PCI\VEN_1002&DEV_4C66&SUBSYS_AE40CCEC&REV_02\6&1FAA6426&0&00500020
10:46:57 AM - [FBAAddDevInstanceId] USB\ROOT_HUB20\4&80B7FAF&0
10:46:58 AM - [FBAAddDevInstanceId] USB\ROOT_HUB\4&18A54B30&0
10:47:01 AM - [FBAAddDevInstanceId] USB\ROOT_HUB\4&19F41BC&0
10:47:04 AM - [FBASkipDevice] USB\ROOT_HUB\4&18A54B30&0
10:47:05 AM - [FBALaunch] rundll32.exe hid.dll,HidservInstaller /install (ExitCode: 0x0)
10:47:05 AM - [FBALaunch] rundll32.exe C:\WINDOWS\system32\sti_ci.dll,InstallWiaService (ExitCode: 0x0)
10:47:06 AM - [FBALaunch] C:\WINDOWS\inf\unregmp2.exe /Shortcuts /RegExts (ExitCode: 0x0)
10:47:06 AM - [FBALaunch] C:\WINDOWS\inf\unregmp2.exe /MigrateLibrary (ExitCode: 0x0)
10:47:06 AM - [LegacyInstallThread] SetupDiCallClassInstaller Error: 0x2, Class: [Multi-port serial adapters]
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\6
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\5
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\4
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\3
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\2
10:47:07 AM - [FBASkipDevice] ACPI\PNP0501\1
Click to expand...
Click to expand...
Click to expand...
 
I do see many errors in the setupapi.log file for missing dll's etc. But
I am assuming this is normal. regarding serial port, ACPI/PNP0501
registration does seem to happen normally. For example, one of the
initialization is logged as below.

=========================================================================
[2007/04/03 11:11:06 260.420 Driver Install]
#-019 Searching for hardware ID(s): acpi\pnp0303,*pnp0303
#-018 Searching for compatible ID(s): *pnp030b
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0303" in C:\WINDOWS\inf\keyboard.inf; Device: "Standard
101/102-Key or Microsoft Natural PS/2 Keyboard"; Driver: "Standard
101/102-Key or Microsoft Natural PS/2 Keyboard"; Provider: "Microsoft";
Mfg: "(Standard keyboards)"; Section name: "STANDARD_Inst".
#I023 Actual install section: [STANDARD_Inst]. Rank: 0x00000001.
Effective driver date: 07/01/2001.
#I022 Found "*PNP030b" in C:\WINDOWS\inf\keyboard.inf; Device: "PC/AT
Enhanced PS/2 Keyboard (101/102-Key)"; Driver: "PC/AT Enhanced PS/2
Keyboard (101/102-Key)"; Provider: "Microsoft"; Mfg: "(Standard
keyboards)"; Section name: "STANDARD_Inst".
#I023 Actual install section: [STANDARD_Inst]. Rank: 0x00002000.
Effective driver date: 07/01/2001.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [STANDARD_Inst] in
"c:\windows\inf\keyboard.inf".
#I320 Class GUID of device remains: {4D36E96B-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#I063 Selected driver installs from section [STANDARD_Inst] in
"c:\windows\inf\keyboard.inf".
#I320 Class GUID of device remains: {4D36E96B-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of "ACPI\PNP0303\4&1F443D2A&0".
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [STANDARD_Inst.Interfaces] from
"c:\windows\inf\keyboard.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "ACPI\PNP0303\4&1F443D2A&0".
#W400 Driver "i8042prt" required reboot: Driver did not unload.
#I121 Device install of "ACPI\PNP0303\4&1F443D2A&0" finished successfully.
===================================================================

But I do see an error around the same time FBA log generated an error,
around 11:11:23. The error from setupapi.log is below. I am not sure
which file it is complaining about!

================================================================
[2007/04/03 11:11:23 260.501]
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#-166 Device install function: DIF_FIRSTTIMESETUP.
#E151 Coinstaller 2 of 4 failed. Error 2: The system cannot find the
file specified.
====================================================================

Thanks,

Boby
 
Don't know how that happened, pasted the wrong section of the log
message. Here is the right one from setupapi.log.

[2007/04/03 11:10:46 260.321 Driver Install]
#-019 Searching for hardware ID(s): acpi\pnp0501,*pnp0501
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider:
"Microsoft"; Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00001001. Effective
driver date: 07/01/2001.
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider:
"Microsoft"; Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00000001. Effective
driver date: 07/01/2001.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [ComPort] in
"c:\windows\inf\msports.inf".
#I320 Class GUID of device remains: {4D36E978-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of "ACPI\PNP0501\6".
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [ComPort.NT.Interfaces] from
"c:\windows\inf\msports.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "ACPI\PNP0501\6".
#I121 Device install of "ACPI\PNP0501\6" finished successfully.

--Boby

Boby said:
I do see many errors in the setupapi.log file for missing dll's etc. But
I am assuming this is normal. regarding serial port, ACPI/PNP0501
registration does seem to happen normally. For example, one of the
initialization is logged as below.

=========================================================================
[2007/04/03 11:11:06 260.420 Driver Install]
#-019 Searching for hardware ID(s): acpi\pnp0303,*pnp0303
#-018 Searching for compatible ID(s): *pnp030b
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0303" in C:\WINDOWS\inf\keyboard.inf; Device: "Standard
101/102-Key or Microsoft Natural PS/2 Keyboard"; Driver: "Standard
101/102-Key or Microsoft Natural PS/2 Keyboard"; Provider: "Microsoft";
Mfg: "(Standard keyboards)"; Section name: "STANDARD_Inst".
#I023 Actual install section: [STANDARD_Inst]. Rank: 0x00000001.
Effective driver date: 07/01/2001.
#I022 Found "*PNP030b" in C:\WINDOWS\inf\keyboard.inf; Device: "PC/AT
Enhanced PS/2 Keyboard (101/102-Key)"; Driver: "PC/AT Enhanced PS/2
Keyboard (101/102-Key)"; Provider: "Microsoft"; Mfg: "(Standard
keyboards)"; Section name: "STANDARD_Inst".
#I023 Actual install section: [STANDARD_Inst]. Rank: 0x00002000.
Effective driver date: 07/01/2001.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [STANDARD_Inst] in
"c:\windows\inf\keyboard.inf".
#I320 Class GUID of device remains: {4D36E96B-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#I063 Selected driver installs from section [STANDARD_Inst] in
"c:\windows\inf\keyboard.inf".
#I320 Class GUID of device remains: {4D36E96B-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of "ACPI\PNP0303\4&1F443D2A&0".
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [STANDARD_Inst.Interfaces] from
"c:\windows\inf\keyboard.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "ACPI\PNP0303\4&1F443D2A&0".
#W400 Driver "i8042prt" required reboot: Driver did not unload.
#I121 Device install of "ACPI\PNP0303\4&1F443D2A&0" finished successfully.
===================================================================

But I do see an error around the same time FBA log generated an error,
around 11:11:23. The error from setupapi.log is below. I am not sure
which file it is complaining about!

================================================================
[2007/04/03 11:11:23 260.501]
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#-166 Device install function: DIF_FIRSTTIMESETUP.
#E151 Coinstaller 2 of 4 failed. Error 2: The system cannot find the
file specified.
====================================================================

Thanks,

Boby

Boby,

Seems like the class installer (Multi-port serial adapters) missing
some files while installing the driver.
Or there could be conflicts in the hardware setup.

Please take a look at the \windows\setupapi.log to get more info about
the errors.
Click to expand...
Click to expand...
 
Boby,

Do you have the following components in your image?
"Class Install Library - Msports"
"Communications Port" or "Multiport Communications Port"

You can increase the SetupAPI logging level to get more info about the error you see there:
http://www.osronline.com/DDKx/install/troubleshoot_7s6f.htm.

--
=========
Regards,
KM
I do see many errors in the setupapi.log file for missing dll's etc. But I am assuming this is normal. regarding serial port,
ACPI/PNP0501 registration does seem to happen normally. For example, one of the initialization is logged as below.

=========================================================================
[2007/04/03 11:11:06 260.420 Driver Install]
#-019 Searching for hardware ID(s): acpi\pnp0303,*pnp0303
#-018 Searching for compatible ID(s): *pnp030b
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0303" in C:\WINDOWS\inf\keyboard.inf; Device: "Standard 101/102-Key or Microsoft Natural PS/2 Keyboard"; Driver:
"Standard 101/102-Key or Microsoft Natural PS/2 Keyboard"; Provider: "Microsoft"; Mfg: "(Standard keyboards)"; Section name:
"STANDARD_Inst".
#I023 Actual install section: [STANDARD_Inst]. Rank: 0x00000001. Effective driver date: 07/01/2001.
#I022 Found "*PNP030b" in C:\WINDOWS\inf\keyboard.inf; Device: "PC/AT Enhanced PS/2 Keyboard (101/102-Key)"; Driver: "PC/AT
Enhanced PS/2 Keyboard (101/102-Key)"; Provider: "Microsoft"; Mfg: "(Standard keyboards)"; Section name: "STANDARD_Inst".
#I023 Actual install section: [STANDARD_Inst]. Rank: 0x00002000. Effective driver date: 07/01/2001.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [STANDARD_Inst] in "c:\windows\inf\keyboard.inf".
#I320 Class GUID of device remains: {4D36E96B-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#I063 Selected driver installs from section [STANDARD_Inst] in "c:\windows\inf\keyboard.inf".
#I320 Class GUID of device remains: {4D36E96B-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of "ACPI\PNP0303\4&1F443D2A&0".
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [STANDARD_Inst.Interfaces] from "c:\windows\inf\keyboard.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "ACPI\PNP0303\4&1F443D2A&0".
#W400 Driver "i8042prt" required reboot: Driver did not unload.
#I121 Device install of "ACPI\PNP0303\4&1F443D2A&0" finished successfully.
===================================================================

But I do see an error around the same time FBA log generated an error, around 11:11:23. The error from setupapi.log is below. I am
not sure which file it is complaining about!

================================================================
[2007/04/03 11:11:23 260.501]
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#-166 Device install function: DIF_FIRSTTIMESETUP.
#E151 Coinstaller 2 of 4 failed. Error 2: The system cannot find the file specified.
====================================================================

Thanks,

Boby

Boby,

Seems like the class installer (Multi-port serial adapters) missing some files while installing the driver.
Or there could be conflicts in the hardware setup.

Please take a look at the \windows\setupapi.log to get more info about the errors.
Click to expand...
Click to expand...
 
Ah.. that's better. Now I can see the missing PnP0501 sections :-)
Please disregard my question in the previous post about the components then.

Increasing logging level still may help to figure out the other error.

--
=========
Regards,
KM

Don't know how that happened, pasted the wrong section of the log message. Here is the right one from setupapi.log.

[2007/04/03 11:10:46 260.321 Driver Install]
#-019 Searching for hardware ID(s): acpi\pnp0501,*pnp0501
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device: "Communications Port"; Driver: "Communications Port"; Provider:
"Microsoft"; Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00001001. Effective driver date: 07/01/2001.
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device: "Communications Port"; Driver: "Communications Port"; Provider:
"Microsoft"; Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00000001. Effective driver date: 07/01/2001.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [ComPort] in "c:\windows\inf\msports.inf".
#I320 Class GUID of device remains: {4D36E978-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of "ACPI\PNP0501\6".
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [ComPort.NT.Interfaces] from "c:\windows\inf\msports.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "ACPI\PNP0501\6".
#I121 Device install of "ACPI\PNP0501\6" finished successfully.

--Boby

Boby said:
I do see many errors in the setupapi.log file for missing dll's etc. But I am assuming this is normal. regarding serial port,
ACPI/PNP0501 registration does seem to happen normally. For example, one of the initialization is logged as below.

=========================================================================
[2007/04/03 11:11:06 260.420 Driver Install]
#-019 Searching for hardware ID(s): acpi\pnp0303,*pnp0303
#-018 Searching for compatible ID(s): *pnp030b
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0303" in C:\WINDOWS\inf\keyboard.inf; Device: "Standard 101/102-Key or Microsoft Natural PS/2 Keyboard"; Driver:
"Standard 101/102-Key or Microsoft Natural PS/2 Keyboard"; Provider: "Microsoft"; Mfg: "(Standard keyboards)"; Section name:
"STANDARD_Inst".
#I023 Actual install section: [STANDARD_Inst]. Rank: 0x00000001. Effective driver date: 07/01/2001.
#I022 Found "*PNP030b" in C:\WINDOWS\inf\keyboard.inf; Device: "PC/AT Enhanced PS/2 Keyboard (101/102-Key)"; Driver: "PC/AT
Enhanced PS/2 Keyboard (101/102-Key)"; Provider: "Microsoft"; Mfg: "(Standard keyboards)"; Section name: "STANDARD_Inst".
#I023 Actual install section: [STANDARD_Inst]. Rank: 0x00002000. Effective driver date: 07/01/2001.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [STANDARD_Inst] in "c:\windows\inf\keyboard.inf".
#I320 Class GUID of device remains: {4D36E96B-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#I063 Selected driver installs from section [STANDARD_Inst] in "c:\windows\inf\keyboard.inf".
#I320 Class GUID of device remains: {4D36E96B-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of "ACPI\PNP0303\4&1F443D2A&0".
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [STANDARD_Inst.Interfaces] from "c:\windows\inf\keyboard.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "ACPI\PNP0303\4&1F443D2A&0".
#W400 Driver "i8042prt" required reboot: Driver did not unload.
#I121 Device install of "ACPI\PNP0303\4&1F443D2A&0" finished successfully.
===================================================================

But I do see an error around the same time FBA log generated an error, around 11:11:23. The error from setupapi.log is below. I
am not sure which file it is complaining about!

================================================================
[2007/04/03 11:11:23 260.501]
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#-166 Device install function: DIF_FIRSTTIMESETUP.
#E151 Coinstaller 2 of 4 failed. Error 2: The system cannot find the file specified.
====================================================================

Thanks,

Boby

Boby,

Seems like the class installer (Multi-port serial adapters) missing some files while installing the driver.
Or there could be conflicts in the hardware setup.

Please take a look at the \windows\setupapi.log to get more info about the errors.
Click to expand...
Click to expand...
Click to expand...
 
I just checked it in TD. I do have "Class Install Library - Msports" and
"Communications Port". But not the "Multiport Communications Port"

I will try to increase the log level.

Thanks,

Boby
 
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