sent appointments are received as gibberish email

  • Thread starter Thread starter istrange63
  • Start date Start date
I

istrange63

When I send a meeting request or appointment the attendees have noted
that it does not appear in their calendar and all they get is an email
with a lot of gibberish in it.

As the sender I get a clear entry in my calendar.

Anyone come across this or how to solve it ? was working ok last month

regards
I
 
What they're getting is probably an iCalendar item that their software can't process. What mail program are they using?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
They are using outlook also: this is the sort of gibberish

BEGIN:VCALENDAR
PRODID:-//Microsoft Corporation//Outlook 10.0 MIMEDIR//EN VERSION:2.0
METHOD:REQUEST BEGIN:VEVENT ATTENDEE;CN="Ken
Strange";ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:ken@xxxxxxx
ORGANIZER:MAILTO:ian@xxxxxxxx
DTSTART;VALUE=DATE:20060512
DTEND;VALUE=DATE:20060513
LOCATION:home
TRANSP:OPAQUE
SEQUENCE:0
UID:040000008200E00074C5B7101A82E00800000000D040C42AA470C6010000000000000000100
00000358E80C44432AB42888930D646D4AC71
DTSTAMP:20060505T232942Z
DESCRIPTION:When: 12 May 2006 00:00 to 13 May 2006 00:00 (GMT)
Greenwich
Mean Time : Dublin\, Edinburgh\, Lisbon\, London.\nWhere:
home\n\n*~*~*~*~*~*~*~*~*~*\n\n\n
SUMMARY:Week 18:xxxx
PRIORITY:5
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT1080M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR
 
It's not gibberish. It's an iCalendar/vCalendar item.

You didn't say what version of Outlook they're using. It matters.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Sue said:
It's not gibberish. It's an iCalendar/vCalendar item.

You didn't say what version of Outlook they're using. It matters.
Click to expand...

for me outlook 2002: (10.6515,6735) SP3

for them according to headers
X-Mailer Microsoft Outlook IMO, Build 9.0.2416 (9.0.2910.0)

But they say was working ok a few weeks ago, so sounds like a problem
my end not theirs
Also tried sending to dummy person in my domain and saw the same result

Ian
 
There is a known incompatiblity between Outlook 2000 and later versions related to reminders on meeting requests sent in iCalendar (aka iCal) format. To resolve this issue, do one of the following:

-- Contact Microsoft Product Support Services to obtain the Outlook 2000 post-SP3 hotfix described in this article: http://support.microsoft.com/?kbid=823199

-- Tell the senders to remove any reminder before sending you an iCal meeting request.

-- Tell the senders to send to you in native Outlook meeting request (RTF) format, not as iCal.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
We are having this same issue, but sender and receiver are both using
Outlook 2002 SP3, same office, same mailserver, same network. The
meeting request/appointment will go out to several people- most get it
correctly a few don't. All machines have all windows and office
updates available. I have done detect/repair, re-intall of office all
to no advail.
Please don't recomend the sender change to vCalendar format or rich
text, because of various senders that is just not a good resolution. I
would like to be able to fix the issue on the receiver's machine. Any
help would be appreciated.
 
We also are still are having the problem, at the receiver's end.
BUT this was working ok a few weeks back
Asked the receiver to send a dummy appointment and this drops into my
calendar ok
So it *must* be something at my end
But I know not what ..
any help ? much appreciated
 
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