sending mail

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Hi, Claire.

First, which email service are you using? Hotmail does not work the same as
AOL, for example. And my local ISP probably is not like the one where you
live. (We don't even know what part of the world you are in.)

Second, which mail program are you running? We can't tell if you are
running Windows Mail or Outlook or some other mail program, so we're not
sure which buttons might be available for you to push.

Remember, we can't see your computer, so you'll have to tell us EVERYTHING
that we need to know. We want to help you, but we'll need some clues. So
far, we don't even know HOW you are trying to send mail.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
(Running Windows Live Mail desktop beta in Vista Ultimate x64)
 
I am so glad to see I am not the only one with this outgoing email problem.
To answer some of the questions from RC. My email uses suddenlink.net. I have
had them on this problem several times, they take control of my computer and
still can't find a problem. I can go to the suddenlink.net web site and send
email from it just fine, but it will not work from vista mail. It errors out
for the smtp not being correct. Suddnelink.net can't find any problems they
say to contact Micro Soft. I have searched Microsoft and can't find anything
that relates to this problem. I also tried loading Outlook 2000 but only met
up with a total failure before I found out the Vista does not support 2000,
along with so many other things.

R.C. if you have any ideas I would sure like to hear them. Not being able
to send out emails is not something I can live with. Changing my email over
to something else isn't ok either since I have had this address for many
years. Thanks for your time.
 
Mike said:
I am so glad to see I am not the only one with this outgoing email problem.
To answer some of the questions from RC. My email uses suddenlink.net. I
have
had them on this problem several times, they take control of my computer
and
still can't find a problem. I can go to the suddenlink.net web site and
send
email from it just fine, but it will not work from vista mail. It errors
out
for the smtp not being correct. Suddnelink.net can't find any problems
they
say to contact Micro Soft. I have searched Microsoft and can't find
anything
that relates to this problem. I also tried loading Outlook 2000 but only
met
up with a total failure before I found out the Vista does not support
2000,
along with so many other things.

R.C. if you have any ideas I would sure like to hear them. Not being able
to send out emails is not something I can live with. Changing my email
over
to something else isn't ok either since I have had this address for many
years. Thanks for your time.
Click to expand...


What is the exact error message?
 
The host 'SMPT.suddenlink.net' could not be found. Please verify that you
have entered the server name correctly.
Subject 'test', Account: 'Windows Mail', Server: 'SMPT.suddenlink.net',
Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error: 11001, Error
Number: 0x800CCC0D
 
Does it work if you change SMPT to SMTP?

Mike said:
The host 'SMPT.suddenlink.net' could not be found. Please verify that you
have entered the server name correctly.
Subject 'test', Account: 'Windows Mail', Server: 'SMPT.suddenlink.net',
Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error: 11001, Error
Number: 0x800CCC0D
Click to expand...
 
That changes the error to this Subject 'TEST', Account: 'Windows Mail',
Server: 'SMTP.suddenlink.net', Protocol: SMTP, Server Response: '250 SIZE
52428800', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number:
0x800CCC7D
 
Not sure why you have the SSL option enabled. It is highly
unusual to do so with port 25. Go to Tools, Accounts, select the
suddenlink.net account, Properties, Advanced. Then for the
outgoing mail server uncheck the SSL option.
 
Are you sending a 52 MB file?


Mike said:
That changes the error to this Subject 'TEST', Account: 'Windows Mail',
Server: 'SMTP.suddenlink.net', Protocol: SMTP, Server Response: '250 SIZE
52428800', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number:
0x800CCC7D
Click to expand...
 
At least it found the email server this time. I'll have to let someone else
take over the rest of your problem.
 
Your are a Great Expert in my opinion! This worked perfectly. I purchased
this laptop from Dell 6 month ago, they were given months to fix it and
couldn't. Suddenlink tried several times. I was told by them the SSL had to
be checked. Thank you, Thank you, Thank You!!
--
Mike Loyd


Gary VanderMolen said:
Not sure why you have the SSL option enabled. It is highly
unusual to do so with port 25. Go to Tools, Accounts, select the
suddenlink.net account, Properties, Advanced. Then for the
outgoing mail server uncheck the SSL option.
Click to expand...
 
You're very welcome, Mike. Glad to have helped.

--
Gary VanderMolen [MS-MVP WLM]


Mike said:
Your are a Great Expert in my opinion! This worked perfectly. I purchased
this laptop from Dell 6 month ago, they were given months to fix it and
couldn't. Suddenlink tried several times. I was told by them the SSL had to
be checked. Thank you, Thank you, Thank You!!
--
Mike Loyd


Gary VanderMolen said:
Not sure why you have the SSL option enabled. It is highly
unusual to do so with port 25. Go to Tools, Accounts, select the
suddenlink.net account, Properties, Advanced. Then for the
outgoing mail server uncheck the SSL option.

--
Gary VanderMolen [MS-MVP WLM]


Mike said:
That changes the error to this Subject 'TEST', Account: 'Windows Mail',
Server: 'SMTP.suddenlink.net', Protocol: SMTP, Server Response: '250 SIZE
52428800', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number:
0x800CCC7D
--
Mike Loyd


:

Does it work if you change SMPT to SMTP?

The host 'SMPT.suddenlink.net' could not be found. Please verify that you
have entered the server name correctly.
Subject 'test', Account: 'Windows Mail', Server: 'SMPT.suddenlink.net',
Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error: 11001, Error
Number: 0x800CCC0D
--
Mike Loyd


:

I am so glad to see I am not the only one with this outgoing email
problem.
To answer some of the questions from RC. My email uses suddenlink.net.
I
have
had them on this problem several times, they take control of my
computer
and
still can't find a problem. I can go to the suddenlink.net web site
and
send
email from it just fine, but it will not work from vista mail. It
errors
out
for the smtp not being correct. Suddnelink.net can't find any problems
they
say to contact Micro Soft. I have searched Microsoft and can't find
anything
that relates to this problem. I also tried loading Outlook 2000 but
only
met
up with a total failure before I found out the Vista does not support
2000,
along with so many other things.

R.C. if you have any ideas I would sure like to hear them. Not being
able
to send out emails is not something I can live with. Changing my email
over
to something else isn't ok either since I have had this address for
many
years. Thanks for your time.


What is the exact error message?
Click to expand...
Click to expand...
Click to expand...
 
No actually the msg only had the text word of test. Thanks for your interest
in trying to help me, but Gary solved my problem earlier today. Thanks again.
 
Thanks for helping me. Gary finally got the problem totally solved today.
Thanks to all of you that helped! This is the first chat type session I have
ever got into and it paid off big time! Thanks to all of you!
 
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