It sure would be helpful to know what versions of Outlook and Word you are
using.
Oh who cares. Figure it out for yourself.
To use a Custom Template for a new letter to a Contact, you can use the
Letter wizard invoked with the Actions... New Letter to Contact.
For your custom letter template to appear in the list of Page Designs in the
Microsoft Word Letter Wizard, the letter templates you create must be saved
in the "Letters & Faxes folder Word 97) or the Templates\1033 folder (Word
2000 or 2002). The word "Letter" must be in the file name. Details here:
http://support.microsoft.com/support/kb/articles/q181/2/73.asp
http://support.microsoft.com/support/kb/articles/Q197/3/40.ASP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q210884
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q291186
Once you have set up your Custom Template(s) you should see it as a choice
when you use the New Letter to Contact option in Outlook.
You cannot load boilerplate text in the body of the letter template. You
must create AutoText entries for the boilerplate. The easiest
thing to do would be to create one template and load the text for each
letter under its own style -- see KB article Q170342 (WD97) or Q207925
(OL2000).
Take a look here for some other ways to merge Contact data to a new letter
to a Contact:
http://www.slipstick.com/contacts/startletter.htm
--
Russ Valentine
[MVP-Outlook]
Ken said:
How do I send a letter to a contact in Outlook using a pre-designed Word
template?
For example, I have a business logo that I want to use as a header in my
business letters. I want to be able to have that logo and my own address,
etc. appear on every letter that I send to my Outlook contacts.
How do I do it?