I have an Exchange server 2000 and we use DNS to
distribute the internet e-mail.
DNS resolves host names to IP's and IP's to host names. It doesn't
distribute mail.
It stopped sending e-mail yesterday, but does receive it.
DNS didn't.
I talked with a tech at my ISP and he said that they have
blocked port 135 because of the blaster worm and that this
is the problem with my e-mail.
Your tech support is an idiot. Come to think of it, much of the tech
support I deal with falls in this category as well.
Does DNS use 135 and does this make sense?
DNS doesn't use port 135, and it doesn't do mail. In addition, *most*
mail programs don't use port 135 either.
But, you may not be too far off and your tech support may be close to
correct even though they don't know it. Port 135 will block NetBIOS,
and if you have no DNS or an improper DNS configuration and your
system previously worked with NetBIOS broadcast resolution, then port
135 being blocked *might* cause your mail to not get through.
Start by fixing the DNS so you can ping the Exchange server by name
and resolve its IP address. This is the FQDN, ie:
mail.sample.domain, not the name alone.
Then, make sure port 25 and 110 are open for TCP, as well as 53 for
both TCP and UDP. These are the ports for SMTP (Outgoing mail), POP
(Incoming mail) and DNS. From there, it's making sure Exchange is
configured properly.
Also, your tech guys should have been blocking port 135 from external
access ever since you connected to the internet, not adding it at this
time. Plus, thye shouldn't block it internally if it's needed
internally. Find new tech support people that can manage firewalls
and routing.
Jeff