sending eMail - AntiVirus software

  • Thread starter Thread starter mphanke
  • Start date Start date
M

mphanke

Hi,

is there a way I can determine whether an eMail was send when having any
kind of antivirus software on my PC?
I wrote an software where clients can place an order and send it to a
server via eMail. The problem is if the client can't connect to the SMTP
server but has an Norton AntiVirus on his PC the connection fails, but
the eMail is spooled into the AntiVir software, the eMail is considered
to be send. But in fact it is not send... And the trouble begins.

How can I get hold of this problem? Is there a way to catch the callback
from the AntiVir software, like other eMail clients can get hold of this
callback placed by the AntiVir SW.

Best Regards,

Martin
 
Hi,


Why it cannot connect to the SMTP server?

What AV programs do is ( in simpe terms) change the configuration for OE
instead of connecting to the "real" SMTP server they place themselves as the
SMTP server and store the original SMTP info, therefore OE connect to the
localserver that the AV sets , it does check the email for viruses and then
he does the connection to the "real" SMTP server.

You should have no problem contacting directly the SMTP server, if you want
to have your email scanned for viruses it's another thing.

Cheers,
 
Ignacio said:
Hi,


Why it cannot connect to the SMTP server?

What AV programs do is ( in simpe terms) change the configuration for OE
instead of connecting to the "real" SMTP server they place themselves as the
SMTP server and store the original SMTP info, therefore OE connect to the
localserver that the AV sets , it does check the email for viruses and then
he does the connection to the "real" SMTP server.

You should have no problem contacting directly the SMTP server, if you want
to have your email scanned for viruses it's another thing.
Click to expand...

This is exactly the problem... If the AV software fails, for example
found a virus, I can't distinguish this and the software considers the
order to be sent. I want to avoid this situation.

Regards,

Martin
 
Hi,

I guess it would depend of the AVin question what to do with the email and
how to inform the sender of its action, you better check with the AV
provider

What if you send it directly to the "real" SMTP server?

Cheers,
 
Well,

this is a restriction at client side. It is definetly not my choice to
do so... But well - Money makes the world go round.....
 
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