Sending attachment created in Microsoft Word 2007 to a user with M

  • Thread starter Thread starter amorris526
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A

amorris526

My boss is trying to send me an attachment from created in the newest version
of word, I have Microsoft Office 2003. He is sending it correctly, however, I
do not receive the attachment or the email. Is there a problem being that I
have the older version?
 
amorris526 said:
My boss is trying to send me an attachment from created in the newest
version
of word, I have Microsoft Office 2003. He is sending it correctly,
however, I
do not receive the attachment or the email. Is there a problem being that
I
have the older version?
Click to expand...


No. You should at least get the email. Something is very wrong there if you
are not even getting the email. That needs to be sorted out first. Try
sending your boss an email and getting him (her?) to reply to it.
When you do get the email with attachment however, you will need to download
and install the Compatibility pack to enable you to open the attachment if
your boss has sent it in the default 2007 format....

get it here:
http://www.microsoft.com/downloads/...70-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en
 
Thank you! I will try that now! I am not the best with computers so I will
try anything...I just need those emails. Thanks again.
 
Mark L. Ferguson said:
It depends on the email app you use to receive it. The Options of many
email clients have a Security Tab, with a checkbox to disable some types
of file attachment.
Click to expand...

I think there's a far more basic problem here - the OP says he's not getting
the email AT ALL.....never mind with or without an attachment...
 
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