Send/Receive problem in Outlook

  • Thread starter Thread starter Greg
  • Start date Start date
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Greg

When one of the users on our domain takes her laptop home
for the night and then loads Outlook XP (XP O/S as well)
so she can reply to emails she got during the day, the
replied emails are not leaving her outbox. She gets an
error message when she hits Send/Receive that says
Task 'Microsoft Exchange Server - Sending' reported error
(0x8004011D): 'The server is not available. Contact your
administrator if this condition persists.' She can send
new emails just fine; she just cannot reply or forward any
emails she got while on the LAN during the day. Thanks in
advance for your help.
 
Greg said:
When one of the users on our domain takes her laptop home
for the night and then loads Outlook XP (XP O/S as well)
so she can reply to emails she got during the day, the
replied emails are not leaving her outbox. She gets an
error message when she hits Send/Receive that says
Task 'Microsoft Exchange Server - Sending' reported error
(0x8004011D): 'The server is not available. Contact your
administrator if this condition persists.' She can send
new emails just fine; she just cannot reply or forward any
emails she got while on the LAN during the day. Thanks in
advance for your help.
Click to expand...

I believe the default behavior in Outlook is to send e-mails that are
replies using the same account through which they were received. If she
gets an e-mail on the corporate LAN account (i.e., Exchange), then a
reply to that e-mail will use that same Exchange-based e-mail account.
But since she is not on the corporate network during the send from home,
she gets the error that the server cannot be found. She can use the
Accounts toolbar button to select a different e-mail account to use for
her replies at home for e-mails she received at work. Be sure she
selects an e-mail account when at home for the ISP to which she is
connecting at home.
 
She has 2 accounts - one for Exchange while she is in the
office and one for the ISP she is connecting to. She
switches between these 2 accounts depending on where she
is at.
 
Modify the lmhosts file on the laptop to provide the IP address associated
with the Windows Networking name of the mail server, ie.

192.1.1.100 mail_server
 
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