Send large attachment

  • Thread starter Thread starter Freddy
  • Start date Start date
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Freddy

I am running Vista Ultimate 64-bit OS with Outlook 2007 from Office Pro
2007.

Until a few days ago, I had no problems with Outlook sending or receiving
large pdf attachments. I do not remember installing any new add ons,
deleting any add ons or doing anything with Outlook.

Now, Outlook will not send a large (more than 1 Mb) pdf file. the email
sits in outbox until outlook says that there is a server error on my email
account. Sometimes this may take 15 minutes to generate the error message.
I am unable to delete the email from the outbox without the right click,
move to delete. this only works sometimes.

If I go to the hotmail web site, I am able to upload and send in a matter of
a few seconds on pdf files as large as 15 Mb.

It is not my Norton 360 software causing the problem as I have tried to send
without my email scanner connected. Outlook used to work with Norton 360 in
place.

I have log files available if that would help anyone help me.

Any suggestions as to what I should be looking for to correct this?

Thanks in advance.

Freddy
 
Freddy said:
It is not my Norton 360 software causing the problem as I have tried
to send without my email scanner connected. Outlook used to work
with Norton 360 in place.
Click to expand...

Not a valid conclusion, of course, since Symantec could have issued an
update that the Norton product installed silently and that changed its
behavior. It's happened often enough in the past. I don't trust Symantec
products.
 
I turned the norton antivirus, email scanner, everything but the firewall
off to try and send a file. It is still a no go. any suggestions?

Freddy
 
Freddy said:
I turned the norton antivirus, email scanner, everything but the
firewall off to try and send a file. It is still a no go. any
suggestions?
Click to expand...

Disable the firewall as well for the test. Symantec products often must be
uninstalled and reinstalled without the mail scanning features in order to
truly disable them.
 
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