Send Error - Outlook 2002 - Help!

  • Thread starter Thread starter julie
  • Start date Start date
J

julie

I'm running Outlook 2002 on Windows XP. One of my e-mail
accounts returns an error on send/receive. "Sending
reported error (0x800CCC78): Unable to send the message.
Please verify the email address in your account
properties. The server responded Authentication Required.

I realize this is due to my ISP's anti-spam gateway as I
am at a location other than my assigned IP.

However, I have nothing in my Outbox or Drafts folder.
How can I get rid of this mystery email that Outlook is
trying to send via this one email account?

Any help greatly appreciated!!

Thanks!

julie
 
It's probably trying to send a read-receipt for a message that you read.
Read-receipts are not sent from the Outbox, but from a hidden folder.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


julie said:
Thanks Dan, but no luck. I've already scoured microsoft
trying to find the answer - I know WHY it won't send, I
just can't find WHAT it's trying to send.
-----Original Message-----
Try going to Microsoft's Knowledge Base and typing in the error message in
the search window. Several articles will come up.
http://support.microsoft.com/default.aspx?scid=fh; [ln];kbhowto

- Dan

julie said:
I'm running Outlook 2002 on Windows XP. One of my e- mail
accounts returns an error on send/receive. "Sending
reported error (0x800CCC78): Unable to send the message.
Please verify the email address in your account
properties. The server responded Authentication Required.

I realize this is due to my ISP's anti-spam gateway as I
am at a location other than my assigned IP.

However, I have nothing in my Outbox or Drafts folder.
How can I get rid of this mystery email that Outlook is
trying to send via this one email account?

Any help greatly appreciated!!

Thanks!

julie
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