N Nicholas Aug 16, 2003 #2 Mike -- If you are using AOL as your ISP, you need to minimize your AOL browser and launch Internet Explorer, then visit the Windows Update web site while using Internet Explorer. Try the following solution from the Windows Update Troubleshooter: http://v4.windowsupdate.microsoft.com/troubleshoot/ Select: "Problem Downloading/Installing a Software (Non-Driver) item" Follow steps under: "Install stops at 0% when using the AOL Browser" While using the Internet Explorer browser, try downloading the updates again: http://v4.windowsupdate.microsoft.com/en/default.asp Visit this web site if you still experience difficulty installing updates: How To Fix The Cryptographic Service Error http://www.updatexp.com/cryptographic-service.html Also, visit http://www.kellys-korner-xp.com/xp_w.htm and scroll down to "Windows Update" for additional troubleshooting ideas.
Mike -- If you are using AOL as your ISP, you need to minimize your AOL browser and launch Internet Explorer, then visit the Windows Update web site while using Internet Explorer. Try the following solution from the Windows Update Troubleshooter: http://v4.windowsupdate.microsoft.com/troubleshoot/ Select: "Problem Downloading/Installing a Software (Non-Driver) item" Follow steps under: "Install stops at 0% when using the AOL Browser" While using the Internet Explorer browser, try downloading the updates again: http://v4.windowsupdate.microsoft.com/en/default.asp Visit this web site if you still experience difficulty installing updates: How To Fix The Cryptographic Service Error http://www.updatexp.com/cryptographic-service.html Also, visit http://www.kellys-korner-xp.com/xp_w.htm and scroll down to "Windows Update" for additional troubleshooting ideas.