security in internet explorer/hotmail

  • Thread starter Thread starter 22
  • Start date Start date
2

22

I have a problem using internet explorer and accessing my
email via passport (hotmail). Some how something has been
planted in my computer and I don't know how to clean it
up. When I access my msn account or hotmail, goes through
another web site and then opens. It still appears as msn
hotmail, but I can notice in the address link that it has
another name. I also am receiving bundles of spam and
returned emails that I didn't send stating domain not
found. I need to know how to delete this program from my
computer and secure all of my confidential info. If I use
another (not my personal) computer my additional email
addresses are safe. What is my next step? I installed
anitivirus protection and a firewall, only after my
problem began. It is not cleaning up what was already
there and looks like a program.
 
You said you installed an antivirus program which is great, but be sure that you
actually scanned your whole computer after updating definitions from the publishers
web site and that it scans your email attachments. I also suggest you run something
like SpyBot Search and Destroy and/or AdAware on your computer which target various
malware that is not considered a virus and may not be detected by a virus scan. If
none of that helps, you may need to backup your data, emails, tcp/ip configuration
information, and email/newsgroup configuration information and then format your hard
drive and reinstall everything including service pack and critical updates from
Windows Update after trying to reinstall Internet Explorer first to see it that helps

http://spybot.eon.net.au/
http://www.lavasoftusa.com/software/adaware/

After getting things in working order, I suggest you read links below on how to make
your web browsing much safer by using IE Web Content zones. A good, but sometimes a
little inconvenient at times strategy is to set security for the internet zone to
high and then place your known safe/trusted sites into the trusted zone where you set
security at medium. --- Steve

http://www.jmu.edu/computing/info-security/engineering/issues/ie.shtml
http://support.microsoft.com/default.aspx?scid=kb;en-us;174360
 
Back
Top