Security does not allow ActiveX on BCM 2007 Homescreen

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Guest

I am currently trialing Office 2007. Our company is interested in Outlook
with BCM. When I first start Outlook and click on the BCM Home button, most
of the Homescreen loads, and I get a message window that says "Business
Contact Manager for Outlook could not complete your last action or actions.
Please try again." I also get an Information Bar at the top of the screen
that says "Your security settings do not allow Web sites to use ActiveX
controls installed on your computer. This page may not display correctly.
Click here for options..." I've tried to click on the bar and the only
option it give is "What's this" and tells me what the bar is generally used
for. I have also tried to adjust my security, but that does not seem to
help. I will admit that security looks different in 2007 so maybe I am doing
something wrong.

A similar situation occurs if I leave the BCM homescreen and try to come
back. I get the same information bar message but a new message window. The
new message is "A Runtime Error has occured. Do you wish to Debug? Line:
437 Error: Object doesn't support the property or method"

Does anyone have any idea what the problem is and how to resolve it. Thanks
for your help.

Chad
 
I am currently trialing Office 2007. Our company is interested in Outlook
with BCM. When I first start Outlook and click on the BCM Home button, most
of the Homescreen loads, and I get a message window that says "Business
Contact Manager for Outlook could not complete your last action or actions.
Please try again." I also get an Information Bar at the top of the screen
that says "Your security settings do not allow Web sites to use ActiveX
controls installed on your computer. This page may not display correctly.
Click here for options..." I've tried to click on the bar and the only
option it give is "What's this" and tells me what the bar is generally used
for. I have also tried to adjust my security, but that does not seem to
help. I will admit that security looks different in 2007 so maybe I am doing
something wrong.

A similar situation occurs if I leave the BCM homescreen and try to come
back. I get the same information bar message but a new message window. The
new message is "A Runtime Error has occured. Do you wish to Debug? Line:
437 Error: Object doesn't support the property or method"

Does anyone have any idea what the problem is and how to resolve it. Thanks
for your help.

Chad
Click to expand...

I think you are on the right track looking into the security settings
on your machine. Does your company's have a security settings policy
that they push to every machine? It probably disables ActiveX
controls, and the Outlook home page is basically a web page and
follows the same security rules as IExplorer. Try disabling security
for a minute, restart Outlook and see if the BCM home page works. If
it does then you'll need to tweak the security settings. If it doesn't
make a difference, then there's likely some other problem that's not
being reported correctly, like possibly a control on BCM's page is not
registered correctly.
 
Luther,

Thanks for looking at this. I've checked every security setting I can think
of, and had our administrator look as well. All ActiveX controls are
enabled. I've also asked about company security setting policy and there is
not one. Any other ideas would be appreciated.

Thanks.
 
Try the settings in Internet Explorer. That Home Page is really an HTML
document.

Is that where you're checking for security?

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
(e-mail address removed)
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104
www.pinpointtools.com
 
Hello Lon,

I've looked at and reduced the IE security and enabled all activex options,
reduced the Office security, and disabled the Firewall. None of these seem
to help. This is a trial version on Office 2007. We have another use in the
office that is using the full version of 2007. Could there be a problem with
the trial version? Are there other security settings that we are not
thinking of?

Thanks for your help.
 
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