Security Center Reporting No Antu-Virus Software

  • Thread starter Thread starter JamesJ
  • Start date Start date
J

JamesJ

I just installed and-virus and firewall software but Vista Security Center
reports no anti-virus software installed. The anti-virus software reports
all is well.
Also before installing this I turned off Windows Firewall but still noticed
that Vista is reporting Windows Defender running and active.
I thought Defender is the firewall. I must be mistaken.

Thanks,
James
 
JamesJ said:
I just installed and-virus and firewall software but Vista Security Center
reports no anti-virus software installed. The anti-virus software reports
all is well.

There are two general approaches that may fix your problem. All of the
commands are typed in manually at a command prompt (Accessories menu). Run
as administrator.

Method 1:
winmgmt /verifyrepository

If WMI repository is reported to be inconcistent, run this command:
winmgmt /salvagerepository

Method 2 (force repository rebuild):
net stop winmgmt /y
cd %windir%\system32\wbem\
ren repository repository.old

Then restart
Also before installing this I turned off Windows Firewall but still
noticed
that Vista is reporting Windows Defender running and active.
I thought Defender is the firewall. I must be mistaken.

Windows Defender is Vista's anti-spyware program, not a firewall. Keep it
running, unless you experience any conflicts with your security suite (not
likely).

Charlie42
 
Didn't work
The repository was consistent


Charlie42 said:
There are two general approaches that may fix your problem. All of the
commands are typed in manually at a command prompt (Accessories menu). Run
as administrator.

Method 1:
winmgmt /verifyrepository

If WMI repository is reported to be inconcistent, run this command:
winmgmt /salvagerepository

Method 2 (force repository rebuild):
net stop winmgmt /y
cd %windir%\system32\wbem\
ren repository repository.old

Then restart


Windows Defender is Vista's anti-spyware program, not a firewall. Keep it
running, unless you experience any conflicts with your security suite (not
likely).

Charlie42
 
Found out it must have been the Anti-Virus/Firewall software I installed.
No other software caused this situation.
After uninstalling it and installing other software Vista recognizes it as
the Anti-Virus software. Also cleared up the problem with this software's
executable's
problem with it's icon in the start menu.

Thanks for the assistance,
James
 
JamesJ said:
Found out it must have been the Anti-Virus/Firewall software I installed.
No other software caused this situation.
After uninstalling it and installing other software Vista recognizes it as
the Anti-Virus software. Also cleared up the problem with this software's
executable's problem with it's icon in the start menu.

I am glad to hear you got things worked out. All the renowned security
softwares show up in Security Center, I would be sceptical of AV and FW
manufacturers that do not integrate their software properly with Windows.

Charlie42
 
I have the same problem, Each time I start my computer windows security
center reports that it did not find my anti virus. I have MacAfee which was
bought with the computer and I do not want to buy another antivirus.
Especially as MacAfee is listed as one of the partners? Any ideas?

Thanks

Rosie
 
Rosie said:
I have the same problem, Each time I start my computer windows
security center reports that it did not find my anti virus. I have
MacAfee which was bought with the computer and I do not want to
buy another antivirus. Especially as MacAfee is listed as one of the
partners? Any ideas?

Scan your WMI repository for inconsistencies, and correct them:

Open up a command prompt as administrator (Accessories menu > right-click >
Run as Admin). At the prompt, type:

winmgmt /salvagerepository

Alternatively, you can force a rebuild of the repository. At the command
prompt, type:

net stop winmgmt /y
cd %windir%\system32\wbem\
ren repository repository.old

Then reboot.

Charlie42
 
Choonster said:
I've got the same problem as Rosie, but your solution didn't work
for me

Did you try to force a rebuild, rebooting afterwards?

If it does not work, I would suggest uninstalling McAfee, force the rebuild,
then reinstall the anti-virus.

Charlie42
 
Charlie42 said:
Did you try to force a rebuild, rebooting afterwards?

If it does not work, I would suggest uninstalling McAfee, force
the rebuild, then reinstall the anti-virus.

....and use McAfee's removal tool for the job. You should run it twice,
rebooting afterwards each time, in order to get completely rid of McAfee.

Charlie42
 
The method 1 says the repository is consistent.

It says "Access denied" when i tried Method 2.

I have almost the same problem. Vista Security Center would not recognize
McAfee Anti-Virus and McAfee Firewall after each reboot.

Thanks,

Xiaobin
 
Xiaobin said:
The method 1 says the repository is consistent.

It says "Access denied" when i tried Method 2.

I have almost the same problem. Vista Security Center would not recognize
McAfee Anti-Virus and McAfee Firewall after each reboot.

You need to run cmd elevated. Start Orb>Search box>type: cmd
When cmd appears in the Results above, right-click it and choose "Run as
administrator". Provide authentication as required. At the command prompt,
type:

net stop winmgmt [enter]
cd /d %windir%\system32\wbem [enter]
ren repository repository.old [enter]
net start winmgmt [enter]

Malke
 
I did right click and ran it as Administrator. I actually talked to a McAfee
support who gave me exactly the same commands you gave in your email. Upon
encountering the "Access Denied" message, he advised me to contact Microsoft
and see how i can rename that folder. That is why I turned to this forum for
help.

Thanks,

Xiaobin

Malke said:
Xiaobin said:
The method 1 says the repository is consistent.

It says "Access denied" when i tried Method 2.

I have almost the same problem. Vista Security Center would not recognize
McAfee Anti-Virus and McAfee Firewall after each reboot.

You need to run cmd elevated. Start Orb>Search box>type: cmd
When cmd appears in the Results above, right-click it and choose "Run as
administrator". Provide authentication as required. At the command prompt,
type:

net stop winmgmt [enter]
cd /d %windir%\system32\wbem [enter]
ren repository repository.old [enter]
net start winmgmt [enter]

Malke
 
Xiaobin said:
I did right click and ran it as Administrator. I actually talked to a
McAfee support who gave me exactly the same commands you gave in your
email. Upon encountering the "Access Denied" message, he advised me to
contact Microsoft and see how i can rename that folder. That is why I
turned to this forum for help.

I would uninstall McAfee and use something better. I recommend NOD32,
Kaspersky, or even Avast if you want a free antivirus. McAfee is garbage
and has had issues with Vista from Vista's beginning. If you insist on
using McAfee, uninstall it, then run McAfee's cleanup program, and then try
installing it again.

Malke
 
I actually already uninstalled/reinstalled McAfee at least 3 times with their
McAfee Removal Tool for cleanup. But it did not help. I am running out of
patience with McAfee and I may just get something else.

Thanks.

Xiaobin
 
Rebuilding the repository di not help on my Vista Ultimate 32 bit.
The error occurred after a patch I am afraid. So that would point to Vista
not McAfee.........
 
I spent 20 minutes on the McAfee Technical Help System and McAfee
Representative told me to contact Microsoft for a solution since it was not
McAfees]'s software problem. I do not want to change my Antivirus software
since McAfee’s software used in the workplace as well.
Method 1 and 2 listed above did not work for me.
Does anyone have any additional fixes?

Jim_afm
 
I have not tried to reload the Vista Home Premium 32 bit software yet, on the
Dell Laptop.

I also have a message posted in the Dell Technical Help Center and I am
still waiting for a response.
 
Back
Top