Security Center and ETrust v8

  • Thread starter Thread starter Kim Stansel
  • Start date Start date
K

Kim Stansel

Why is the security center reporting that eTrust ITM is out of date, when I
know the later signature has been downloaded?

Kim
 
Already checked - there's nothing on CA's sor MS's site about this....

any ideas otherwise?


MowGreen said:
Kim,

The Windows Security Center or the eTrust 'whatever' Center ?
Perhaps inquiring at CA would help you:
http://home3.ca.com/Support/techsupport/iss.aspx

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Kim said:
Why is the security center reporting that eTrust ITM is out of date, when
I know the later signature has been downloaded?

Kim
 
Already checked - there's nothing on CA's sor MS's site about this....

any ideas otherwise?


The Windows Security Center or theeTrust'whatever' Center ?
Perhaps inquiring at CA would help you:
http://home3.ca.com/Support/techsupport/iss.aspx
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
Kim Stansel wrote:

I've just started to receive the same message from the Windows
Security Center on machines where everything was working fine until
last week sometime. The CA KB appears to be very unhelpful.
 
Already checked - there's nothing on CA's sor MS's site about this....

any ideas otherwise?


The Windows Security Center or theeTrust'whatever' Center ?
Perhaps inquiring at CA would help you:
http://home3.ca.com/Support/techsupport/iss.aspx
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
Kim Stansel wrote:
Why is the security center reporting thateTrustITMis out of date, when
I know the later signature has been downloaded?

I've just started to receive the same message from the Windows
Security Center on machines where everything was working fine until
last week sometime. The CA KB appears to be very unhelpful.

We have software maintenance on this product so I have called CA this
morning to report this error - when I find out what it going on - I'll
update this post.

Kim
 
Here's the fix from CA's tech support. I haven't tried it yet.

Kim,

1) Identify the InoWMI.dll installed:

Program Files\CA\eTrustITM\InoWMI.dll

Backup the installed InoWMI.dll by renaming it to InoWMI.dll.old.

2) Shutdown the eTrust ITM Job Service

3) Replace the InoWMI.dll installed with

the one provided by support.

4) Start the eTrust ITM Job Service.

The .dll itself can be found at:

ftp://ftp.ca.com/outgoing/6232647/15672631-01

You can login anonymously

Kim Stansel said:
Already checked - there's nothing on CA's sor MS's site about this....

any ideas otherwise?



Kim,

The Windows Security Center or theeTrust'whatever' Center ?
Perhaps inquiring at CA would help you:
http://home3.ca.com/Support/techsupport/iss.aspx

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

Kim Stansel wrote:

Why is the security center reporting thateTrustITMis out of date,
when
I know the later signature has been downloaded?

Kim

I've just started to receive the same message from the Windows
Security Center on machines where everything was working fine until
last week sometime. The CA KB appears to be very unhelpful.

We have software maintenance on this product so I have called CA this
morning to report this error - when I find out what it going on - I'll
update this post.

Kim
 
Here's the fix fromCA'stech support. I haven't tried it yet.

Kim,

1) Identify the InoWMI.dll installed:

Program Files\CA\eTrustITM\InoWMI.dll

Backup the installed InoWMI.dll by renaming it to InoWMI.dll.old.

2) Shutdown theeTrustITM Job Service

3) Replace the InoWMI.dll installed with

the one provided by support.

4) Start theeTrustITM Job Service.

The .dll itself can be found at:

ftp://ftp.ca.com/outgoing/6232647/15672631-01

You can login anonymously




On Feb 6, 5:44 am, "Kim Stansel" <[email protected]>
wrote:
Already checked - there's nothing onCA'ssor MS's site about this....
any ideas otherwise?

Kim,
TheWindowsSecurityCenter or theeTrust'whatever' Center ?
Perhaps inquiring atCAwould help you:
http://home3.ca.com/Support/techsupport/iss.aspx
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
Kim Stansel wrote:
Why is thesecuritycenter reporting thateTrustITMis out of date,
when
I know the later signature has been downloaded?
Kim
I've just started to receive the same message from theWindows
SecurityCenter on machines where everything was working fine until
last week sometime. TheCAKB appears to be very unhelpful.
We have software maintenance on this product so I have calledCAthis
morning to report this error - when I find out what it going on - I'll
update this post.

Thanks that resolved the problem, I find the CA KB very difficult to
find solutions.
 
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