Hi
Try the following and see if it helps:
Can't connect to MSN Messenger
This solution should work for most firewalls, provided the access is not
restricted by domain name, and access to regedit is possible.
Click on Start --> Run
Type in "regedit" and then click OK (without the " )
Navigate through the registry editor to:
HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger
Select the "Server" key, Right click, and select "Modify"
Change the value data to:
gateway.messenger.hotmail.com:80
This will connect MSN on port 80, the http port, is working perfectly for me
behind a draconian ISP firewall.
also.....
Trouble logging into Hotmail
http://inetexplorer.mvps.org/answers_10.htm#hotmail
and...
Tools>Internet Options>Security>Advanced>Custom Level> change each of the
ActiveX Controls setting respectively down the list to the following:
Change the following in order:
Prompt
Disable
Disable
Prompt
Prompt
also......
Remove MSN Messenger v6.2
and.....
#1.-- You need to be logged on as an Administrator if running Windows XP
(have Full Rights) otherwise you will be limited to "Chat" and will not be
able to Modify/Delete/Change Files or transfer/send or receive files,
E-mails etc.
#2.-- Go To START >RUN> type in the Input window: ReGsvr32.exe softPUB.DLL "
#3.-- Change the Internet Explorer Settings: Tools>Internet
Options>Security>Setting> and set to Medium or Low...
#4.-- Uninstall MSN Messenger... Start>Control Panel>Add/Remove Programs>
find MS Messenger and uninstall it.
#5.-Repair Internet Explorer. Then reinstall MSN messenger... NOT the beta
v6.
#6.-- If you are using a proxy, make sure the settings are correct. If you
use LAN, then check to be sure the "Proxy server" box is Unchecked.
Why can't I connect to .NET Messenger Service
http://messenger.msn.com/Help/#LQ9
Can't connect to MSN Messenger
http://help.msn-int.com/EN_US/HelpW...SN+Messenger+(BETA)&S_Text=For+help+on+signin
g+in%2C+click+a+topic%3A
About connecting from behind a firewall
http://help.msn-int.com/EN_US/HelpW...S_Text=For+help+on+signing+in,+click+a+topic:
CAN'T ACCESS THE INTERNET - ZONEALARM (Might also apply to SP2)
http://help.isu.edu/disppage.php?doc_id=265&sec_id=34
Courtesy of Jim Byrd -
Go in Tools > Internet Options>Click on "Security", select "Internet" and
then "Custom Level"
Search for "Run ActiveX controls and plug-ins" and disable it.
Disabling this will prevent Hotmail from showing the MSN Messenger status
near your email adress on your hotmail account. If it is disabled, MSN
Messenger wont be asked to run which is most-likely the cause of the
problem.
If that works for you, then:
If you have MSN Messenger installed, and you don't use it, you might try
disabling or uninstalling it and then see if Hotmail then works with ActiveX
enabled. (You need ActiveX for Windows Update, etc.) Read all of the
following carefully.
1. See here to disable it: How to prevent Windows Messenger from running
on a Windows XP-based computer
http://support.microsoft.com/Default.aspx?id=302089 Read carefully.
2. A simpler method to completely uninstall it if you don't use it which
you may want to try (rather than messing around in the Registry to just
disable it unless you're very comfortable with that) is to be sure you Exit
from Messenger by right-clicking the MSN icon in the notification area, and
selecting Exit. Then go to Start|Run then enter exactly (I would copy/paste
it):
RunDll32 advpack.dll,LaunchINFSection %systemRoot%\inf\msmsgs.inf,BLC.Remove
Then uninstall the leftover installation information file by going to
Start|Run then entering:
rundll32 setupapi,InstallHinfSection BLC.Remove 128
%systemRoot%\inf\msmsgs.inf
Then reboot.
3. If you wish, you can ensure that MSN Messenger is shown in Add-Remove
Windows Components so that you can restore it at some later time if you so
desire by going to Start|Run and entering:
notepad.exe %systemRoot%\INF\sysoc.inf
When this file opens in Notepad, look for a line that starts "msmsgs="
and then delete the word "hide" if there and go to File|Save, then exit
Notepad.
Then reboot.
also......
Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/
Windows Updates
http://windowsupdate.microsoft.com
Why can't I download updates?
http://www.kellys-korner-xp.com/top10faqs.htm
If these steps do not resolve your problem, or you need help with the above,
please post back to this thread with the details and any error messages.
Hope this helps
Jan
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