Secure site restriction

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G

Guest

IE6/Outlook 2003
1 user in 5 user workgroup can not access secure sites. same user can not
now send html mail, txt and RTF ok. Happened abt the same time. Assume issues
linked. Virus & malware scans show nothing. set IE6 to default level, no joy.
Any help appreciated
 
Cud really do with some help here. No 3rd party s/w installed. Firewall
turned off, no malware virus etc (norton, lavasoft and spybot checked. Hijack
this dont indicate any prob). Have reloaded IE and outlook, still same
problem. Cud it be user profile? I dont know!!
 
Pete Dunk said:
Cud really do with some help here. No 3rd party s/w installed. Firewall
turned off, no malware virus etc (norton, lavasoft and spybot checked.
Hijack
this dont indicate any prob). Have reloaded IE and outlook, still same
problem. Cud it be user profile? I dont know!!
Click to expand...

Make sure your firewall is not blocking port 443.

Go to Start | Run and enter these commands (press <Enter after each one).
Regsvr32 SOFTPUB.DLL
Regsvr32 Wintrust.dll
Regsvr32 Initpki.dll
Regsvr32 Dssenh.dll
Regsvr32 Rsaenh.dll
Regsvr32 Gpkcsp.dll
Regsvr32 Sccbase.dll
Regsvr32 Slbcsp.dll
Regsvr32 Mssip32.dll
Regsvr32 Cryptdlg.dll

See also
http://windows-help.net/WindowsXP/troub-10.html
http://inetexplorer.mvps.org/answers/16.html
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807
How to troubleshoot problems accessing secure Web pages with Internet
Explorer 6 Service Pack 2
http://support.microsoft.com/?kbid=870700
 
Troubleshooting Secure Sites (WinXP/IE6 SP2)
http://support.microsoft.com/kb/870700

Troubleshooting Secure Sites (other)
http://support.microsoft.com/kb/813444

Sandi's Secure Sites Page
http://inetexplorer.mvps.org/ie_2.html

Use Security and Privacy Features in Internet Explorer 6 (WinXP)
http://www.microsoft.com/windowsxp/pro/using/howto/security/ie6.asp

Working with Internet Explorer 6 Security Settings
http://www.microsoft.com/windows/ie/using/howto/security/settings.asp

Setting Up Security Zones
http://www.microsoft.com/windows/ie/using/howto/security/setup.asp
 
Many thanks for input guys. Though still no further forward. Had/Have done
all you suggested. Still same result. Even with new user profile get stuck at
secure sites. Appears that when we try to input into html doc nothing happens
eventually times out and as I said same user can not send html outlook mail,
text and rtf mail go ok. html just sits in outbox. Have reloaded both IE and
outlook. No 3rd party addins. Outlook express does send html. Lost this end.
OS reload or a Hammer the next option, unless any more ideas!
 
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