second question about email problem

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Guest

On another email account that I use -- which is also AT&T worldnet email account. I can send but not receive email; what is the trouble here? the error message I receive is: Unknown error, please save any exisitng work & restart program. error number: 0x800ccc1a
Thank you.
 
Turn off SSL for your account settings.
On your account settings choose button More Settings-> tab Advanced

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Roady [MVP]
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bill and terrimailbox said:
On another email account that I use -- which is also AT&T worldnet email
Click to expand...
account. I can send but not receive email; what is the trouble here? the
error message I receive is: Unknown error, please save any exisitng work &
restart program. error number: 0x800ccc1a.
 
I don't think that will work, Roady - as I recall, AT&T *requires* SSL.

I assume you have Outlook 2002, but have not applied any service packs.
This was a problem in the originally released version of Outlook, which uses
the Internet standard way of making a secure connection. AT&T uses an older
non-standard method, and somehow we didn't enable that in Outlook. SP-1 of
Outlook should fix the problem.

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Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights
 
Thanks! We don't have AT&T here :-D

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Roady [MVP]
www.sparnaaij.net
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Also Outlook FAQ, How To's, Downloads and more...

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-Creating a Classic View in Outlook 2003
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While we do have it here, I knew nothing about it until the complaints about
the SSL issue with it started coming in... :-(

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Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights
 
Well we're up to SP3 now. I hope we've seen the last of this message :-)

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Create your own fully customized Toolbar
-Creating a Classic View in Outlook 2003
Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
 
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