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Phil

A neighbor has a problem with the search function when he clicks start then
selects search. A window comes up with no text at all, just the dog. Title
bar which normally says Search Results is also blank. Window is correct
except it is missing all the text.
Any help appreciated. Thanks.

Phil B.
 
Phil,

Click Start, Run and type:

regsvr32 jscript.dll

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


A neighbor has a problem with the search function when he clicks start then
selects search. A window comes up with no text at all, just the dog. Title
bar which normally says Search Results is also blank. Window is correct
except it is missing all the text.
Any help appreciated. Thanks.

Phil B.
 
Ramesh, MS-MVP,

A big "THANK YOU" from my neighbor and I. Not only did your
suggestion fix the search page it also fixed a few other problems. He could
not print an E-mail in AOL, could not access live help in AOL, could not
run TrendMicro's antivirus scan and could not find his AOL address book.

Went so far as uninstalling and reinstalling AOL as per AOL Tech
Support instructed. Actually thought it was a virus because of the different
problems.

Once we ran regsvr32 jscript.dll everything returned to normal.

Would it be possible for you to explain or direct me to a web page with
the explanation of "regsvr32 jscript.dll'.

Again many thanks for your help from my neighbor and me.

Phil B.
 
Hi,

Basically, you re-registered that file with the system. Unregistered, it
cannot be used and anything that depends on it will fail. Regsvr32.exe is
used to register library (.dll) files with the system, it was the
jscript.dll file that was "lost" and it supports those scripting functions.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

Phil said:
Ramesh, MS-MVP,

A big "THANK YOU" from my neighbor and I. Not only did your
suggestion fix the search page it also fixed a few other problems. He
could not print an E-mail in AOL, could not access live help in AOL,
could not run TrendMicro's antivirus scan and could not find his AOL
address book.

Went so far as uninstalling and reinstalling AOL as per AOL Tech
Support instructed. Actually thought it was a virus because of the
different problems.

Once we ran regsvr32 jscript.dll everything returned to normal.

Would it be possible for you to explain or direct me to a web page with
the explanation of "regsvr32 jscript.dll'.

Again many thanks for your help from my neighbor and me.

Phil B.
Ramesh said:
Phil,

Click Start, Run and type:

regsvr32 jscript.dll

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


A neighbor has a problem with the search function when he clicks start
then
selects search. A window comes up with no text at all, just the dog.
Title
bar which normally says Search Results is also blank. Window is correct
except it is missing all the text.
Any help appreciated. Thanks.

Phil B.
Click to expand...
Click to expand...
 
You're welcome, Phil. Adding to what Rick said:

JScript.dll is a scripting run-time library used in many areas of the
Operating System. Broken JScript registration causes several problems such
as "blank search pane", "blank system restore window" and so forth. Also,
javascript on Web pages don't load if the Jscript registration is missing in
the client system.

Regsvr32.exe is a in-built tool which helps you register an DLL/OCX (if the
module is registerable, if the "DllRegisterServer" export is present)

Regsvr32:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/regsvr32.mspx

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ramesh, MS-MVP,

A big "THANK YOU" from my neighbor and I. Not only did your
suggestion fix the search page it also fixed a few other problems. He could
not print an E-mail in AOL, could not access live help in AOL, could not
run TrendMicro's antivirus scan and could not find his AOL address book.

Went so far as uninstalling and reinstalling AOL as per AOL Tech
Support instructed. Actually thought it was a virus because of the different
problems.

Once we ran regsvr32 jscript.dll everything returned to normal.

Would it be possible for you to explain or direct me to a web page with
the explanation of "regsvr32 jscript.dll'.

Again many thanks for your help from my neighbor and me.

Phil B.
 
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