Search issue - tried all the tricks found here - Outlook 2007

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G

Guest

Outlook 2007. Vista Ultimate (clean install on new machine). I am the
administrator and ONLY user of this machine.

I cannot for the life of me get search in contacts to turn up
a thing. Clearly I have some setting somewhere set to results=0 but I can't
find it.

I have 847 items in Contacts. I have 2 people named Alice. I can see both
entries on my main contacts screen. Yet, when I plug in the word Alice in to
'search all Contact Items', I get the All Contact Items (Search Results)
screen with a note that says 'No matches found for "alice". Same results if
I only plug in the letter 'a' - 'No matches found for "a".

This is driving me nuts.

I have the same set of contacts on a different machine running Outlook 2003.
If I plug 'alice' into that search, I get the two Alices. So, while I'm an
idiot, the condition apparently only started in 2007 :)

My setup is (and has been for several weeks) exactly as outlined by
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

I do not have any Exchange management tools installed.

Where can I start to look for what's preventing the proper search results?
 
I'm sorry but I should have added that the email search does not work either.
It returns no results no matter what I plug into it. (This may go without
saying but since I'm totally baffled, I thought I'd better call it out.)

The 'Search Address books' in the standard toolbar works fine.
 
I finally figured out my issue and since I didn't find it here, I thought I'd
add it in for anyone else who might have the same query...

I am using Vista and so used the Vista search to locate Indexing Options.
Then clicked on Advanced and then on the File Types tab and discovered that
the file extenion of .pst was not checked!

I checked it and now my Outlook search works fine.

Susan
 
Thank you! This has been driving me nuts! I also checked the OST extension
for offline file use. Thanks again!!!!!
 
Hi - thanks so much for this fix. I tried it, but am having the same problem.
I closed and restarted Outlook 2007 but am still getting "Outlook cannot find
the requested contact" (I'm staring right at it). I then confirmed that the
..pst file option was checked and restarted Outlook again, but am still having
problems.

I would appreciate any help at all. I normally use this feature a lot. Thanks.

Lorrie
 
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