Search an additional mailbox

  • Thread starter Thread starter Mat
  • Start date Start date
M

Mat

Hi,

Running Exchange 2003 using Outlook 2007 on the clients.

One particular user has Windows XP with Outlook 2007, his main Exchange
account & an additional e-mail mailbox open of which he has full access to.

He has no problems with this additional mailbox other than searching it...

When he clicks on a folder that has a large amount of sub folders & then
types in his search critera in the search box & his return, it just comes
back & says nothing found in his "all mail items" this relates to his own
mailbox & not the additional one!

If i tweak the "Instant Search Pane" options to "When searching, show
results from : Only the currently selected folder" & click on a sub folder
in the additional mailbox & search, it works... But obviously you have to
know which folder the mail is in that you are looking for & with this
particular user he has no chance becuase he has that many sub-folders!

So... does anyone know how to get round searching additional mailboxes in
Outlook 2007 against Exchange 2003. I have tried this on a few PC's running
XP & Vista & have come up with the same results.

Any help would be muchly appreciated!

Many thanks in advance, Mat
 
Hi Diane,

Thanks for the prompt reply.

When checking the settings on WDS 4.0 it seems that the additional mailbox
is greyed out.

Is there something that I need to enable?

Cheers

Diane Poremsky said:
it's a limitation of search. Try using windows desktop search on the
desktop - it finds messages in secondary mailboxes here.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Mat said:
Hi,

Running Exchange 2003 using Outlook 2007 on the clients.

One particular user has Windows XP with Outlook 2007, his main Exchange
account & an additional e-mail mailbox open of which he has full access
to.

He has no problems with this additional mailbox other than searching
it...

When he clicks on a folder that has a large amount of sub folders & then
types in his search critera in the search box & his return, it just comes
back & says nothing found in his "all mail items" this relates to his own
mailbox & not the additional one!

If i tweak the "Instant Search Pane" options to "When searching, show
results from : Only the currently selected folder" & click on a sub
folder in the additional mailbox & search, it works... But obviously you
have to know which folder the mail is in that you are looking for & with
this particular user he has no chance becuase he has that many
sub-folders!

So... does anyone know how to get round searching additional mailboxes
in Outlook 2007 against Exchange 2003. I have tried this on a few PC's
running XP & Vista & have come up with the same results.

Any help would be muchly appreciated!

Many thanks in advance, Mat
Click to expand...
Click to expand...
 
I don't know - I only know it works here and I didn't do anything to enable
it. Are you using cached mode?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Mat said:
Hi Diane,

Thanks for the prompt reply.

When checking the settings on WDS 4.0 it seems that the additional mailbox
is greyed out.

Is there something that I need to enable?

Cheers

Diane Poremsky said:
it's a limitation of search. Try using windows desktop search on the
desktop - it finds messages in secondary mailboxes here.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Mat said:
Hi,

Running Exchange 2003 using Outlook 2007 on the clients.

One particular user has Windows XP with Outlook 2007, his main Exchange
account & an additional e-mail mailbox open of which he has full access
to.

He has no problems with this additional mailbox other than searching
it...

When he clicks on a folder that has a large amount of sub folders & then
types in his search critera in the search box & his return, it just
comes back & says nothing found in his "all mail items" this relates to
his own mailbox & not the additional one!

If i tweak the "Instant Search Pane" options to "When searching, show
results from : Only the currently selected folder" & click on a sub
folder in the additional mailbox & search, it works... But obviously you
have to know which folder the mail is in that you are looking for & with
this particular user he has no chance becuase he has that many
sub-folders!

So... does anyone know how to get round searching additional mailboxes
in Outlook 2007 against Exchange 2003. I have tried this on a few PC's
running XP & Vista & have come up with the same results.

Any help would be muchly appreciated!

Many thanks in advance, Mat
Click to expand...
Click to expand...
Click to expand...
 
Back
Top