Seagate RMA Turnaround

  • Thread starter Thread starter Felix Miata
  • Start date Start date
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Felix Miata

I've had to RMA more than half the drives I purchased in the past 3
years, but this is my first Seagate RMA experience. Are all HD makers
this inefficient now?

14 Oct - Priority Mailed per RMA instructions (FL)
18 Oct - Delivery to destination by USPS (TX)
29 Oct - Receipt acknowledged by Seagate
30 Oct - Airborne bill of lading
31 Oct - delivery by Airborne (FL)

IIRC, Quantum/Maxtor and IBM/Hitachi were considerably faster.
--
"God opposes the proud but gives grace to the humble."
1 Peter 5:5 NIV

Team OS/2 ** Reg. Linux User #211409

Felix Miata *** http://members.ij.net/mrmazda/partitioningindex.html
 
No, Maxtor are excellent, but then again they have to be. I have bought a
lot of their Diamondmax Plus 9 drives and RMA'd almost all of them. One
only lasted a week. Shocking quality, but great RMA service !
 
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