Scrolling problems...can anyone suggest how I can get back to a good place?

  • Thread starter Thread starter Gary
  • Start date Start date
G

Gary

It's happening both in Internet Explorer and in my mail program,
Eudora. But not in Windows Explorer.

When I have a long pageful of information there's a scroll bar on the
right. If I click just above the down arrow at the bottom of the
scroll bar, it scrolls down considerably longer than one page worth.
If I click on the down arrow, it scrolls down considerable more than
one line (maybe 5-6 lines).

It would be so much nicer if the scroll worked the way it should.
Anyone know how I can make that happen?

Thanks in advance for any suggestions.
 
Gary said:
It's happening both in Internet Explorer and in my mail program,
Eudora. But not in Windows Explorer.

When I have a long pageful of information there's a scroll bar on the
right. If I click just above the down arrow at the bottom of the
scroll bar, it scrolls down considerably longer than one page worth.
If I click on the down arrow, it scrolls down considerable more than
one line (maybe 5-6 lines).

It would be so much nicer if the scroll worked the way it should.
Anyone know how I can make that happen?

Thanks in advance for any suggestions.
Click to expand...


It was one of the last updates that did it: 824145
 
Hi Gary,

It's caused by a recent Windows Update, specifically KB824145. Uninstalling
it is the only option at this point (control panel/add & remove). Microsoft
is aware of the issue.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
It's happening both in Internet Explorer and in my mail program,
Eudora. But not in Windows Explorer.

When I have a long pageful of information there's a scroll bar on the
right. If I click just above the down arrow at the bottom of the
scroll bar, it scrolls down considerably longer than one page worth.
If I click on the down arrow, it scrolls down considerable more than
one line (maybe 5-6 lines).

It would be so much nicer if the scroll worked the way it should.
Anyone know how I can make that happen?

Thanks in advance for any suggestions.
Click to expand...

As mentioned, one of the updates caused this. Have you tried Page Down on
the keyboard as a workaround until this gets fixed?
 
Sharon F said:
As mentioned, one of the updates caused this. Have you tried Page Down on
the keyboard as a workaround until this gets fixed?
Click to expand...

Dam I`ll only heard of this problem- would like see it Myself- any idea`s on
FIX/Group / Somewhere registry but where ?
Yes I know can be fix by uninstalling patch/ But what I would like to know
how fix it before Ms get`s around to it/ I`ve apply
this patch to lot of comp`s with no problem`s yet !

All Hail Emperor Bill Gates...
 
Gary said:
It's happening both in Internet Explorer and in my mail program,
Eudora. But not in Windows Explorer.

When I have a long pageful of information there's a scroll bar on the
right. If I click just above the down arrow at the bottom of the
scroll bar, it scrolls down considerably longer than one page worth.
If I click on the down arrow, it scrolls down considerable more than
one line (maybe 5-6 lines).

It would be so much nicer if the scroll worked the way it should.
Anyone know how I can make that happen?

Thanks in advance for any suggestions.
Click to expand...

Hi

I used to have scrolling problems with control panel only. Hard to explain
exactly what it was like but safe to say it was well ****ed up. I no doubt
suspect the hotfixes / updates are to blame as they used to mess my computer
up regularly, but when I updated my video card drivers my scroll bar problem
in control panel went away.

Joe
 
Which leads to my question.

I have been experiencing the scrollbar problem for a couple weeks.

Went to Add/Remove thinking to remove kb824145.

Not listed.

OK, must have missed it. Right?

Went to update site. "No critical updates available".

Went to kb824145 site and downloaded/installed it.

Notified "successful" or whatever.

Re-booted. Still not listed in Add/Remove. No $NTUninstallkb824145$ folder
in Windows folder either.

Scanned registry for kb824145. Not found.

Any suggestions?

Gord
 
I never thought of that, Sharon. Thanks for the tip.

Thanks to you all for explaining that I wasn't going out of my mind.
I'll be patient.
 
Which leads to my question.

I have been experiencing the scrollbar problem for a couple weeks.

Went to Add/Remove thinking to remove kb824145.

Not listed.
Click to expand...

It's listed as "Internet Explorer Q24145.

mady
 
mady

Excellent! It's there.

Skipped right by it on my way to the Windows Hotfix list.

Thank you.

Gord
 
mady

Excellent! It's there.

Skipped right by it on my way to the Windows Hotfix list.

Thank you.
Click to expand...

You're welcome. I missed it too. Someone on a BBR forum pointed it out to
me.

mady
 
Hope this fixes it, because I'm having the same problem.
-----Original Message-----
mady

Excellent! It's there.

Skipped right by it on my way to the Windows Hotfix list.

Thank you.

Gord

Click to expand...
 
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