Script error using Mcafee VirusScan

[Guest]

If run VirusScan get script error. If I print screen at the bottom of the
page is the folllowing : Res://C:\windows\system32\shdoclc.dll/error.dlg. I
have tried the usual fixes offered by McAfee including IEfix from Microsoft
but no good. Any advice much appreciated.

 

[Galen]

In Southmead had this to say:

My reply is at the bottom of your sent message:

If run VirusScan get script error. If I print screen at the bottom of
the page is the folllowing :
Res://C:\windows\system32\shdoclc.dll/error.dlg. I have tried the
usual fixes offered by McAfee including IEfix from Microsoft but no
good. Any advice much appreciated.

Does it fix it if you close IE and Outlook Express and then click on start >
run > type "regsvr32 ole32.dll" without the quotes > press enter?

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes

 

[Maurice N ~ MVP]

Version # / edition of McAfee ?

Before you did the print screen, what was (is) the error message ?
What VirusScan option were you trying and at what point did you get the error?
And if you've tried the McAfee support site, which page did you look at?

 

[Guest]

Thank you very much for that. It did the trick. However I did find that
advice that McAfee gave me that involved putting a different pathway in to
"RUN" also fixed it for one sweep of VirusScan and then the fault returned.
They had asked me to put in: regsvr32"c:\programm files\common
files\system/ole db\oledb32.dll". I will see how it goes and thank you again.

 

[Guest]

Unfortunately after the first successful run of Virusscan, using your
instructions, it failed to work again, even after again carrying out the
manouvre you suggested. I would be very grateful for anymore tips that you
could offer!

Kind regards