Script Error not allowing me to access Microsoft Help & Support

  • Thread starter Thread starter KayFry
  • Start date Start date
K

KayFry

While trying to access Help & Support I am encountering the following:

An error has occurred in the script on this page. As a result this page
might not display or function properly.
Error. Verify Signature filed ox 80004005
Line 1271
URL:
https://support.microsoft.com/oac/d...66-4552-8b05-83efc8895615-12&ln-eng-us&fc+odc

As a result the page just continues loading and never finishes. I have run
Registry Mechanic and it finds no errors.

The original problem I was trying to solve is the Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB954430) icon continues to
tell me I need to install which I have done numerous times. It shows in
Windows Update that it has installed successfully several times but always
comes up telling me to install.

Would appreciate any help. Thank you.
 
I am trying to reach chat, e-mail support, whatever to get help. I suspect
the problem is with this download (KB954430) which shows as installed in
Automatic Updates but continually shows up on task bar to be installed. I
have tried installed several times at shutdown as it says; always get message
installed. Thank you very much.

Ramesh Srinivasan said:
Hi KayFry,

Which page in H&S were you trying to access?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


KayFry said:
While trying to access Help & Support I am encountering the following:

An error has occurred in the script on this page. As a result this page
might not display or function properly.
Error. Verify Signature filed ox 80004005
Line 1271
URL:
https://support.microsoft.com/oac/d...66-4552-8b05-83efc8895615-12&ln-eng-us&fc+odc

As a result the page just continues loading and never finishes. I have
run
Registry Mechanic and it finds no errors.

The original problem I was trying to solve is the Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB954430) icon continues
to
tell me I need to install which I have done numerous times. It shows in
Windows Update that it has installed successfully several times but always
comes up telling me to install.

Would appreciate any help. Thank you.
Click to expand...
Click to expand...
 
Hi KaryFry,

Can you list out the steps to replicate the problem.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


KayFry said:
I am trying to reach chat, e-mail support, whatever to get help. I suspect
the problem is with this download (KB954430) which shows as installed in
Automatic Updates but continually shows up on task bar to be installed. I
have tried installed several times at shutdown as it says; always get
message
installed. Thank you very much.

Ramesh Srinivasan said:
Hi KayFry,

Which page in H&S were you trying to access?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


KayFry said:
While trying to access Help & Support I am encountering the following:

An error has occurred in the script on this page. As a result this page
might not display or function properly.
Error. Verify Signature filed ox 80004005
Line 1271
URL:
https://support.microsoft.com/oac/d...66-4552-8b05-83efc8895615-12&ln-eng-us&fc+odc

As a result the page just continues loading and never finishes. I have
run
Registry Mechanic and it finds no errors.

The original problem I was trying to solve is the Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB954430) icon
continues
to
tell me I need to install which I have done numerous times. It shows
in
Windows Update that it has installed successfully several times but
always
comes up telling me to install.

Would appreciate any help. Thank you.
Click to expand...
Click to expand...
Click to expand...
 
Ramesh Srinivasan said:
Hi KaryFry,

Can you list out the steps to replicate the problem.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


KayFry said:
I am trying to reach chat, e-mail support, whatever to get help. I suspect
the problem is with this download (KB954430) which shows as installed in
Automatic Updates but continually shows up on task bar to be installed. I
have tried installed several times at shutdown as it says; always get
message
installed. Thank you very much.

Ramesh Srinivasan said:
Hi KayFry,

Which page in H&S were you trying to access?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


While trying to access Help & Support I am encountering the following:

An error has occurred in the script on this page. As a result this page
might not display or function properly.
Error. Verify Signature filed ox 80004005
Line 1271
URL:
https://support.microsoft.com/oac/d...66-4552-8b05-83efc8895615-12&ln-eng-us&fc+odc

As a result the page just continues loading and never finishes. I have
run
Registry Mechanic and it finds no errors.

The original problem I was trying to solve is the Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB954430) icon
continues
to
tell me I need to install which I have done numerous times. It shows
in
Windows Update that it has installed successfully several times but
always
comes up telling me to install.

Would appreciate any help. Thank you.
Click to expand...
Click to expand...
Click to expand...
 
Sure can. I do all the regular things, sign in, etc. to get chat or e-mail
support (no difference which I try to use). When I get e-mail filled out or
it is time for chat to load I get the message and the page continues to say
"loading" forever. I believe this is caused by the update Microsoft XML
Core Services 4.0 Service Pack 2 (KB954430) but of course I could be wrong.
I've never had a problem before and have no problem with any other web site.
I appreciate your helping me with this. As I said before I have run registry
cleaner and nothing seems to help. Thank you.

Ramesh Srinivasan said:
Hi KaryFry,

Can you list out the steps to replicate the problem.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


KayFry said:
I am trying to reach chat, e-mail support, whatever to get help. I suspect
the problem is with this download (KB954430) which shows as installed in
Automatic Updates but continually shows up on task bar to be installed. I
have tried installed several times at shutdown as it says; always get
message
installed. Thank you very much.

Ramesh Srinivasan said:
Hi KayFry,

Which page in H&S were you trying to access?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


While trying to access Help & Support I am encountering the following:

An error has occurred in the script on this page. As a result this page
might not display or function properly.
Error. Verify Signature filed ox 80004005
Line 1271
URL:
https://support.microsoft.com/oac/d...66-4552-8b05-83efc8895615-12&ln-eng-us&fc+odc

As a result the page just continues loading and never finishes. I have
run
Registry Mechanic and it finds no errors.

The original problem I was trying to solve is the Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB954430) icon
continues
to
tell me I need to install which I have done numerous times. It shows
in
Windows Update that it has installed successfully several times but
always
comes up telling me to install.

Would appreciate any help. Thank you.
Click to expand...
Click to expand...
Click to expand...
 
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