Henri,
Thanks for answering. Unfortunately, I have had only one
reply - and the text below paints a bleak picture.
I'll reply again if I have any further luck
Roy
===============
I'm sorry to say that this IS a symantec problem. With
all the best will in the world, you will not get rid of
this problem unless you get rid of Norton.
I have no idea what causes it and neither will Norton. It
is most likely a corrupt registry key during the install
of Norton.
I have been there myself. I tried everything in my power
to cure this.
1. I have searched the registry for corrupt entries
2. I loaded and reloaded Windows
3. Same with Norton System Works, uninstalled and re-
installed
4. I wiped hard disc and loaded everything back on
5. I did the same thing time and again with just Windows
98 and Norton loaded.
6. Reformatted and loaded just those two, ten times
With just Windows and Norton loaded, I had this problem
six out of the ten times.
For some reason due to it's bloat, it messes with Windows
files and corrupts them.
Turning off the script error reporting stops the window
from opening but doesn't cure the problem.
Reloading the htt template didn't work either but by far
the best way to clear this problem up is to ditch Norton
and go for another AV and firewall combo.
Sorry, but that is how I cured it.
--------------------
The Terminator
-----Original Message-----
May be caused by a new parasite, this forum should help.
Go to
http://www.spywareinfo.com/downloads.php#det
Download "Hijack This!" [freeware] or download direct (below):
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
If you get a 404 error or Access denied, try:
http://216.180.252.218/~spywareinfo.com/downloads/tools/h ijackthis.zip
Unzip, double-click "HijackThis.exe" and Press "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates "hijackthis.log")
Next, HijackThis | Config [button] | Misc Tools [button]
Click: Generate StartupList log [button] (generates "startuplist.txt")
Next, go to the below location:
http://www.spywareinfo.com/forums/
Sign in, then copy and paste both files in your message.
HijackThis Quick Start Help
http://www.tomcoyote.org/hjt/
Roy C said:
Pls try and help - Symantec have run out of ideas
After upgrading to XP & IE6 SP1 and reloading Nortin
Internet Security 2002, I continually get an IE Script
Error Message, Line 316, Char 2, Error unspecified,
URL ....cfgwixroadmap.htm.
I have removed and reloaded Norton MANY times and
followed the Symantec support persons guidance to the
letter. I have evn reloaded (with fingers corssed) XP.
All to no avail.
ANyone any ideas at all???
Much appreciated
Roy
.
