Claire said:
When I open a troubleshooter the first page displays ok, I
select the problem I am getting then click next and get
the following Script error:
Line : 3
Character: 2
Error: Object doesn't supportthis property or method
Code: 0
URL: ms.its:C:\WINNT\Help\tshoot.chm::\Tshardw_result.htm
I have no toher problems with explorer nor any other
unexpected script errors. Anyone any ideas?
Hi
Start with unregistering and registering hhctrl.ocx in a command prompt
(cmd.exe) or from Start/Run:
regsvr32 /u %windir%\system32\hhctrl.ocx
regsvr32 %windir%\system32\hhctrl.ocx
And unless you have SP4 for Win2k installed, you should install this one:
HTML Help Update to Limit Functionality When It Is Invoked with the
window.showHelp( ) Method
http://support.microsoft.com/default.aspx?kbid=811630
From MS03-048 "Cumulative Security Update for Internet Explorer (824145)" at
http://www.microsoft.com/technet/security/bulletin/MS03-048.asp:
<quote>
As with the previous Internet Explorer cumulative updates that were released
with bulletins MS03-004, MS03-015, MS03-020, MS03-032, and MS03-040, this
cumulative update causes the window.showHelp( ) control to no longer work if
you have not applied the HTML Help update. If you have installed the updated
HTML Help control from Knowledge Base article 811630, you will still be able
to use HTML Help functionality after you apply this update.
</quote>
--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide:
http://www.microsoft.com/technet/community/scriptcenter/default.mspx
