Screen Stays on Top

  • Thread starter Thread starter Jan
  • Start date Start date
J

Jan

This one's driving me nuts! If I'm in Outlook and want to open a contact
page, or compose a new email, or do ANYTHING other than see my Inbox, I have
to manually minimize the the Outlook to get to the second screen, which is
"hiding" in the back. This only started happening today! (Lucky me!!). I
haven't changed anything, or done anything different, and don't know why
it's happening. HELP !
 
In 2007 its called Office diagnostics and is on the help menu.

--
Diane Poremsky [MVP - Outlook]



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Jan said:
Version 2007
Rebooted 6 times
Where's detect and repair?


Diane Poremsky said:
Version?
Did you reboot?
Run Detect and repair?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
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Jan said:
This one's driving me nuts! If I'm in Outlook and want to open a contact
page, or compose a new email, or do ANYTHING other than see my Inbox, I
have to manually minimize the the Outlook to get to the second screen,
which is "hiding" in the back. This only started happening today! (Lucky
me!!). I haven't changed anything, or done anything different, and don't
know why it's happening. HELP !
Click to expand...
Click to expand...
Click to expand...
 
Thanks ! I'll try it and keep my fingers crossed..


Diane Poremsky said:
In 2007 its called Office diagnostics and is on the help menu.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Jan said:
Version 2007
Rebooted 6 times
Where's detect and repair?


Diane Poremsky said:
Version?
Did you reboot?
Run Detect and repair?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


This one's driving me nuts! If I'm in Outlook and want to open a
contact page, or compose a new email, or do ANYTHING other than see my
Inbox, I have to manually minimize the the Outlook to get to the second
screen, which is "hiding" in the back. This only started happening
today! (Lucky me!!). I haven't changed anything, or done anything
different, and don't know why it's happening. HELP !
Click to expand...
Click to expand...
Click to expand...
 
This one's driving me nuts! If I'm in Outlook and want to open a contact
page, or compose a new email, or do ANYTHING other than see my Inbox, I
have to manually minimize the the Outlook to get to the second screen,
which is "hiding" in the back. This only started happening today! (Lucky
me!!). I haven't changed anything, or done anything different, and don't
know why it's happening. HELP !
Click to expand...

Does this happen if you start Outlook in safe mode? Hold Ctrl while you
start Outlook. Do you have Plaxo?
 
No, it isn't happening in safe mode ! I don't know what Plaxo is.
Click to expand...

If you don't know what Plaxo is, then you probably don't have it.

If it doesn't happen in safe mode, then it's likely you have some
misbehaving add-in causing the problem. Look in the Add-In Manager
(Tools>Trust Center>Add-Ins) and disable all the add-ins. Reenable each one
at a time and test again. Eventually you should find the add-in causing the
problem. It wouldn't hurt to close and restart Outlook between each trial
so that everything loads cleanly each time. That's what I'd do, anyway.
 
How do you disable the add-ins?

The add-ons listed are:

Google desktop toolbar
Microsoft exchange unified messaging
Microsoft Office sharepoint server colleague import
Miscrosoft outlook mobile service
ShareO (a program that allows our two computers to share the information in
Outlook)
Timeslips (our office billing program)
Windows search email indexer (which is only working on one of the two
computers....but that's another story)
Xobni (an email search program installed because Windows search email
indexer wasn't working!)
 
How do you disable the add-ins?
Click to expand...

Aren't there check boxes next to their names? I'm not at my OL 2007 system
right now and I don't recall how this dialogue appears.
The add-ons listed are:

Google desktop toolbar
Click to expand...

This is the first one I'd suspect. It could be one of the others, though.
 
It occurred to me that this problem started around the time I installed the
up-dated ShareO software, so I wrote to them about the problem. I thought I
would pass their response on in case others were having similar issues:

"This is a known Outlook problem, because sometimes it sets itself as "on
top" window, and all other windows go behind it. This would be happening
with or without our software. However, you could try to start Outlook.exe
with /cleanprofile option. Close MS Outlook, right mouse click on Outlook
shortcut and add " /cleanprofile" at the end of target field. Try to start
MS Outlook, it will not load because of that option. Then remove that option
and try to start MS Outlook again. :

There suggested resolution seems to be working .... so far.
 
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