screen scrolling problems

  • Thread starter Thread starter bigd
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bigd

I have a Compaq Presario 4090us with Windows Xp.... the problem I
am having lately involves scrolling through pages at a time in
whatever program I am using at the moment.. whether it be microsoft
word, Forte Agent, Eudora, Internet Explorer... all of a sudden
the screen will drop to the bottom of the page I am working on or am
viewing, and then back up and basically very erratic acting... its
is almost like somebody is controlling my mouse, with the scroll
button, I have cleaned my mouse, I have run spybot search and
destroy, I have cleaned up the computer, my virus programs is up to
date, no virus found I have defragged the Hd, uninstalled and
re-installed the mouse driver, installed a newer version of the
driver, but nothing seems to help I also run Zone Alarm pro as a
firewall, and nothing has changed in that recently I've lookked on the
Compaq/Hp website and have found nothing on this paticular problem,
anybody else have this problem or can help me, about the only other
thing I can think of is a just a reformat and re-install of the OS,
but I really don't want to do that right now, this problem started
about 3 weeks ago...... I also went through SyStem restore and the
only thing I installed was all the Windows Critical updates.... is it
possible one of those are screwy??.... Thanks to anybody that can
help..
 
Try uninstalling the MS fix Q24145 and see if that helps - it does cause
some scrolling problems.
You'll find it in Add/Remove" listed as 'Internet Explorer Q24145'
 
I have already uninstalled that MS fix, due to a previous post I saw
on the same problem, but that paticular fix was geared more towards
Internet Explorer, and I'm having the same problems within the other
programs I use to.. IE. Eudora, Microsoft Word, Forte Agent... so
that is making me hink there is something else wrong....
 
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